-
June 2024 by Olgui Q
Love JJ
-
May 2024 by daher hajje
My girlfriend and I are the owners of an adorable Shih Tzu puppy. After having taken her to several other groomers who can't quite seem to get her haircut correct, animal crackers is a godsend because they gave her a fantastic cut and they managed to remove all of her mats. Furthermore, I don't know how they do this but her hair was so soft and smelled absolutely amazing afterwards. This establishment is a godsend and I'm always proud to support family-owned businesses. It really saddens me to see these one-off negative reviews on here. However, they serve as a reminder for me to support businesses I like by writing positive reviews for them. Kudos to everyone who works at Animal Crackers. Please keep up the good work.
-
May 2024 by Griselda Viniegra
Very please with the results, we don't live here permanently, but any time we are here for sure, we will be back to Animal Crackers
-
May 2024 by lillypau
They do such a good job with my dogs grooming for a reasonable price! My dog always looks beautiful!
-
May 2024 by karla m
It took me a while to think about this review but I see that it was NOT my or my sister's madness as my dog left this place crying in pain.First time I took her and I see how the owner grabbed the puppies and took them so ROUGHLY from the LEASH with him to bathe. My dog had a stroller so I didn't see that part of Abuse.The thing is that the Lord gives me a total price of $45 dollars and then they call me about 5 minutes after I left the place that it was $40 More for detangling the hair (which was not tangled because otherwise He would not have told me $45 to the at first because they check it before giving you a price. I told him like $40 more but I think he got the wrong pet ❓ well I called my sister to pick it up because that price wasn't there anymore. My sister felt that the girl who brought it was coming. With a character he just gave it to her and didn't even say ANYTHING (his attitude is very strange / they usually tell you something nice or that they come back, IT WAS NOT THE CASE) My dog was CRYING IN PAIN for 3-4 days / THIS PLACE WHO KNOWS WHAT DID IT TO HER. I tried to call the POLICE because it's IMPOSSIBLE for like 10 minutes and my dog couldn't even hold her because of the pain she was in. But now I read another REVIEW AND I READ THAT THEY SAW THE SAME THING AS I LIKE THE LEASH AND I SAID SURE, GO BACK. WHO KNOWS HOW THEY TREAT THEM — I NEVER COME BACK AND I SHOULD NOT HAVE LEFT MINE THERE WATCHING THEY GET THOSE PUPPIES WITH THE LEASH AND WALK NOW. AND THE OWNERS OK WITH THAT ❓❓—- FIRST AND LAST TIME in this PLACE.. THE ANIMALS ARE LIKE OUR CHILDREN AND THIS MADE ME VERY SAD TO SEE HER CRYING FROM PAIN ??… Don't contact me or anything. The truth is I don't need an APOLOGY FOR ANYTHING now. YOU KNOW WHAT YOU ARE DOING AND IT IS NOT ACCEPTABLE..
-
May 2024 by Ella Brodskaya
Writing an honest review about the billing practices at this place. Every time I bring my dog here, the price for her bath and cut always changes. I have a Pomeranian with alopecia so there’s hardly any hair to cut to begin with. According to their online prices, a bath for a Pom is up to $40 and haircut up to $70. Every time I’ve come here, I was charged anywhere between $100-$130 each time. I decided to find a mobile groomer who comes to my house and charges significantly less than what I’ve been charged here. There is no reason why a 9 lb dog would ever be this expensive to bathe. Several times they’ve stated that she was too “matted” but even with the additional matting fee, I just find it hard to justify the pricing. Not to mention the amount of time my dog ends up spending here. Never less than 3 hours. The scheduling needs to be better for those of us who have full time jobs. They may call you after 3 hours or after 5 hours to tell you to come pick up your pet. Can’t just drop everything and rush over in the middle of a work day.
-
April 2024 by Rebekka Degtyareva
My fav pet store to get stocked with clean food for my cats! Fur ball owners can also enjoy superb grooming services in the heart of dt with amazing pricing!
-
April 2024 by Carlos Duque
Today we had a rather uncomfortable experience, we are recurring customers of this establishment, and I was always very curious about my dog's reaction when we took him there, even when we walked him near this place. It is usually a feeling of anxiety and impending fear. Before today i thought it was a normal reaction since this place where he goes to get bathed. But today when I went in with my partner to leave him for his bath, I finally realized the reason why he feels this way. The person/owner who received him was completely aggressive and blunt. He did not treat my pet with affection, nor did he have the delicacy to greet him or pet him, to make him feel comfortable, even seeing the level of nervousness in which he was in. he led him basically by dragging him by his leash. and when my partner offered to go a little closer with the dog to make him feel a little calmer, his response was strong, saying “I don’t need your help”. My pet is like my son to me; And when I trust somewhere to leave him, the least I hope is that the treatment he receives there is delicate and loving, like we do in our home. For us this was the last visit to this place, and I regret that I did not capture this moment before. I was heartbroken to leave, and even questioned if I should go back for him. It’s extremely disappointing that after 2 years, now I realize that he was always mistreated. Buda will no longer be under such horrible care any longer.
-
April 2024 by Fercho
Took my big spoiled Aussie and she came out amazing and smelling super good will definitely take her again soon. Alana is very good and professional at her job.
-
April 2024 by Nina Argibay
I love this place to bring my Cavalier King Charles Spaniel to get groomed. I bring her twice a month, one for just a bath and the other one for a haircut as well.Very nice owner and great staff.Thank you so much!!
-
March 2024 by Dayana P.
The owner is super attentive to all of my requests. He will also let me return anything my dogs don't like.
-
March 2024 by Charlene G.
My cat, Sammy loves their raw food. He had poor digestion before being introduced to this raw diet carried by this store. Now he is a happy cat with a happier owner. The customer service I have found to be exceptional. Ordering food is a breeze. They deliver the food to my place of work. Thank you, Joseph, for your patience, kindness and cheerful attitude-all very rare to find in Miami. If you love your pet(s), and want the best for them, check out Animal Crackers !
-
March 2024 by Oliver Ruiz
Animal crackers has been great to my Dog Stella and myself. They are great hosts. Great service. They treat you as you want to be treated. Have great products for sale. Recommend it highly
-
March 2024 by viviana vargas
Best groomer in Miami, I fully trust them with my dog Picasso, they do an amazing job and are very caring
-
March 2024 by O. M.
I walked few minutes ago into the store to purchase food for a dog of a near by homeless couple. While looking what to get I was approached by a gentleman who worked at the store & heard the reason of my purchase. To my surprise he asked me to wait & returned few seconds later with two bags of food for free. He turned out to be a hero for a 3 month old puppy. Thank You!
