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September 2024 by ULISES CORONEL SERNA
I went to an evaluation of my Honda Civic, at Alonso Transmission, Aron was very attentive and clarified my doubts thanks
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September 2024 by gus alfonso
Alonso transmission was recommended to me & I had to come online and write a review cos word of mouth doesn't do them justice. These dedicated employees have an incredible team that is knowledgeable and more importantly, in a field that is commonly associated with griftin' & skepticism of takin' advantage of the customer, TRANSPARENT. From the moment I pulled in, Aaron was supremely attentive & patient with all my concerns. They pull out their computer, scan your ECU & show you, not just tell you, exactly what Your car's tellin' You is wrong with it. That way, if you're very knowledgeable and have your own sources or even if you're just a cynic, your doubts are dissuaded. There's no commitment. You can take a picture of the diagnostic should you elect to go elsewhere. Even with my basic understandin' of general mechanics, I was able to learn new components & mechanisms that work behind the scenes to make your transmission function properly. They give you a rough estimate of what the diagnostic repairs would cost. They then give you a follow up call if you decide to leave it, in case once it's jacked up, there's any new surprises. They call you once its complete and after a test drive. They get in with you when you go to pick it up and let you test drive it as well. They are very fair with their prices as normally most people who'd shy away from a price the mechanic would just shrug it off. In this case, they are patient & will not charge you double labor for workin two separate parts that require the same dismantlin' process. I.e. i had to have my transmission rebuilt & I also needed my brakes, axles & motor mounts replaced. I was initially hesitant due to the accumulated costs. However, Aaron explained that if I were to wait, another mechanic would just charge me the labor again. But if I addressed the issue there, I'd only hafta pay labor costs for one time of takin' down the engine. Most shops will charge you twice & you wouldn't know till you're face to face with the bill. The service was completed in just 3 days. Now that all may seem like great service or just surface level customer service. But what made me come on here to leave a review for these guys, is the fact that since those repairs, I've had concerns due to the excessive rain & any time I called them not only did they entertain my paranoia, but they also encouraged me to bring it back for them to check out free of charge. Most of the time, when you leave a 0 balance, that's it. The business exchange has been completed and you're all set. But these guys go the extra mile, to ensure that you are 100% satisfied. & that deserves recognition.
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September 2024 by David Kirsner
I have been doing business with Ralph and Aaron at Alonso Transmission for over fifteen years. They have done an incredible job completely maintaining and restoring my classic 1993 truck. I have been living in the Miami area for sixteen years. You will NEVER find better mechanics or more reasonable prices for your vehicle than at Alonso Transmission. They are also impeccably honest, and they honor their guaranteed mechanical work, whether it is done on your transmission, engine, suspension, etc. If you want the best quality work done on ANY vehicle, at the fairest price, and have your work guaranteed, this should be your go-to shop.
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September 2024 by Carlos Manso
Gave me an outrageous price to rebuild the transmission $3,800 ,a brand new transmission for my car its $3,000 went to mandarin transmission not a small cheap shop and it’s basically half $2,200
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August 2024 by Yakelin Duran
5 stars, very efficient team, I mean it 100% ?good very good ?
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August 2024 by enrique Ramirez
Good and professional service, I recommend it
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August 2024 by Alfredo Mulet
Rude and unprofessional. Horrible customer service.
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August 2024 by Elio Ortega
Great experience! Aaron did a great job explaining the issues with my transmission and providing options and costs. The job was completed quickly. They also provided a courtesy check a couple of weeks later to make sure everything was running smoothly.
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July 2024 by Ihosvany R Rodriguez
More serious people in town, helpful, professional and for sure they won't steal your money like others mechanics do, with all the confidence you can come here
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July 2024 by Hector Chans lll
I have been taking cars to Ralph for about five years now we run a used car dealership and know how important it is to have a good customer service and business relationships. They go above and beyond and never feel like you’re at a shady shop. Highly recommended will continue sending business check them out!
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June 2024 by Doralis Nueva
Thank you Aron for your good service, I am delighted to recommend this place
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June 2024 by dave craig
Fixed my daughter’s Corolla transmission for 1/4 of what Toyota wanted to charge. The car shifts perfect now with no issues!
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June 2024 by Chuck Anthony
The guys there are the best! Ralph and Aaron were very professional and the most polite ever. Would highly recommend!
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May 2024 by Antuan Heredia
Great customer service and they know what they are doing
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May 2024 by Mario J Rivero
This is the place to come get your transmission problem fixed. My best friend brought it to Alonso's not knowing what to expect, but from the freindly welcome and smile, and explained things crearly and show you that there advise is genuine... I then take my BMW to get an estimate my transmission has been making some weird noises for a while but because thinking how crazy expensive it was going to be I put it off..... Thanks to Ralph and Jr I was able to fix my car for a reasonable price ??
Thank you so much ?
