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March 2024 by Adonis S.
We have a membership so I decided to use this location as I was in the area. Everything is pretty much the same. Amazing shine and all the vacuums were working perfectly and the rage were easy to get to. The only thing was the difficulty to leave the area. It gets congested at the exit. Other than that, this place is great. Everything is clean and working in order.
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January 2024 by True Blue Pools C.
Service is good . It's not cheap . Nice people hard to remove from you credit card if you decide to stop monthly charge. .
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December 2023 by Stefanie A.
I have been to one other el car wash and it was amazing the boynton one was amazing and this was was just AWFUL I paid $30 for a 30 second wash and they don't even towel dry your car and they don't have any clean towels even though they advertise they have towels to dry your car with. Please save your money and don't come here!
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December 2023 by Santiago d.
They never have dashboard wipes and towels to dry (as advertised) the manager Alejandro threatened me to cancel my membership because I complained about it. I called and canceled myself. Avoid yourself a headache and avoid this chain or at least this in little Havana
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December 2023 by Ernesto Vazquez Puertas
Today I was at the place and received terrible service, 3 times they delivered my car dirty, first the carpets, then the fogged mirrors and finally completely dirty on the front bumper in the air duct. But it doesn't all end there, the worst thing is that when I got home I had to complete the cleaning and discovered that using the wrong cloth caused damage to the paint of a new Tesla Model 3 with barely 700 miles. Here I leave the evidence that I was there today and why no one should go to this place, legal actions for consumer abuse should be initiated by all the people I see in the reviews who have been affected by their poor service.
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November 2023 by Cami F.
A single wash was $10 which was ok but there were too many frustrations and things not working. The vacuums had absolutely no power and were leaving all the dirt behind, and at some point the nozzle just came off and couldn't be put back or fixed. There were also no clean towels and it was only 9 am. Definitely not going back.
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May 2023 by Paul W.
This place seems to have a fair amount of low ratings from relatively recent customers, but for me it was OK, aside from the fact that the "better" wash didn't clean the bird poop off my car. I came here on a Saturday evening and while most of the vacuum spaces were full, the line to get a wash wasn't long. Though the staff here didn't try and sell me on a monthly membership as I've experienced each time I've visited another El Car Wash location, one of them did start to freak when I inserted my credit card and attempted to use the self-serve touch screen on my own to select and pay for my wash, as evidently the staff here feel the need to do that for you, though in my experience the screens are intuitive and straightforward to use. The wash was decent and the grime is gone, but the bird poop remains, even though I went for the better and supposedly more thorough level of wash. Another oddity was that there was one woman running back and forth between the 2 lines of cars to operate the supposed self-serve kiosks for all customers and there was another attendant working to guide people in and tell them when to put their cars in N, and a third attendant was looking after the vacuum area. This while 3 other employees were just standing around the entire time I was here, near the line of cars waiting for the wash, laughing and joking while the other 3 were hard at work. Perhaps they were on break or perhaps they were happy to stand around talking while the others actually did something, but from a customer's point of view, it looked unprofessional.
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March 2023 by Cristina Yepes
8 days ago I took my car there, very poorly washed, poorly vacuumed and on the outside I don't even know what to say and that's what I returned and I know I showed them so they would realize how badly they washed it for so many years going and no longer the only one that washes well and it is Jose Luis is honest with his work and that day he did not touch me and I took his side and they moved me to the other side when there are problems between the same employees and arguing it is impossible to do a good job and he pays for the broken dishes He is a client and that harms the owner of the business and gives him a very bad image. The owner or manager must enforce respect during work hours and also the next day I have to clean the windshield glass from the inside because it was so clean.
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March 2023 by Yordanis Pérez Martínez
Very good service and quality
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March 2023 by S BH
I wash my car at this place for two years, after I bought a new car and went to wash my car, my car mats were stolen. I called the owner Alex and sent him a message and got no response! My rugs cost approximately $400.00! I would recommend this place to everyone, but after this situation, I don't recommend it anymore.I washed my car at this place for two years, after I bought a new car and went to wash my car, my carpets were stolen. I called the owner Alex and messaged and had no response!!! My rugs cost approximately $400.00!!! I would recommend this place to everyone but after this situation I don't recommend it anymore.
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February 2023 by Gerso Q.
After a truly negative experience, the VP reached out to resolve my concerns. A true professional. It is clear he understands the importance of customer satisfaction and customer feedback. It was not until recently when I had any concerns. Prior to that I was going to the car wash at Wellington. Excellent service. Big thanks
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January 2023 by Poor M.
This is for their new Miramar location. I used to go to sparkling image all the time in Hollywood I was in Miramar so I got the freebie it's horrible. You're supposed to get the free $30 graphene it's supposed to include tire shine and buffing I asked the kid attendant and after it was over hey is the last machine the buff and he said yes well it didn't come down on my car. My tires are not shining either. Glad it was free and I didn't waste any money. Just go and get the freebie people. I was that annoyed that's why I sent this right now from their parking lot. Additionally I think he gave me the cheapest one instead of the one I was entitled to cuz I told him I was not interested in the membership.
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January 2023 by Andre I.
Woman staff very poor, young ladies over weighted and not wanting to work they have to desire for what they do
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December 2022 by Dan C.
This place is a drive-thru car wash subscription service. They offer unlimited washes (once a day), vacuums, floor matt washer, glass spray, and rags. It can get busy but you can still usually find a spot to work on your car cleaning after the wash. Prices are $19.99 - $39.99 a month for the different subscriptions. Know that all subscriptions offer the same benefits except for what goes on the wash itself, but the vacuums, etc. is the same.
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November 2022 by Stacy L.
I brought my car in the day after a road trip up and down 95, with many murdered bugs in the front grill and side view mirrors. I left disappointed, and will not be bringing my car back. For $25, the the quality of the car wash is 0 stars. I've included pictures of my car after two washes (through both the "Best" and the "Ceramic"), and you can see that the machines just kinda of smudged the dirt on my car around. Vacuums are average - suction has seen better days, but it gets about 75% of the dirt and dust from fabric. However, the young lady processing payments before the car wash was super friendly and answered all my questions. She also understood my disappointment and allowed me to run my car through the second time, but that's the only reason this location even gets 2 stars.