-
November 2023 by Thamar Manuel
I went to that store and the manager Jean was so nasty. He wouldn't allow me to get some new brake pads with my lifetime warranty. He also told one of his workers not to work with me. He should be fired.
-
August 2023 by alberto laitano
Try ask for the scanner to see some codes in my truck their acting like they didn’t want to do it guy told me it was raining outside no rain at all crazy
-
June 2023 by Cuban Connection
This place had lost a lot in customer service and knowledge, receive a wrong oil filter even I placed order online, when returned to replace it, I have to buy a new one and didn’t accept the one they sold me because had some oil on it from when I try to installed.
-
May 2023 by Zaria st
This location is saying they’re not open until 9am, when all advanced auto part stores are open at 8am on Sundays. They refused to let in about four customers. Please fix the time if that is the case because this is very unprofessional.
-
May 2023 by William
This cashier needs to be retrained or fired. I went in with my error code and the part name looking to purchase but instead of helping me she told me to go to a mechanic and come back with the real part name so I tried to explain to her this is the part name just type it in but she refused so I went home typed it in on your website and it came up she clearly did not want to work with the look she had on her face and the refusing to even type my part in so I took my business to elsewhere
-
January 2023 by Steven Clark
Manager was a big help shipping my package ?
-
December 2022 by Levent D.
I hadn't changed my windshield wipers in years. Every time I would go to an Auto parts store, I would get the same treatment. Yeah we're kinda busy but maybe we'll have time if you wait long enough. Once in a while I encountered a helpful associate but for whatever reason, they never had windshield wipers for my car. It was usually a special order and would cost me $39.95 just for one blade. With those rates I gave up trying to buy one for the passenger seat. The drivers side was good enough for me. (I barely make $10 an hour and pay $700 rent to live in someone's garage at the age of 61. I have zero skills, no education and barely survive. That windshield wiper is like a luxury item these days. $45!!!, I eat for ten days with that kind of money but the rainy weather in Miami says, I must buy it. My old blade was making more noise than cleaning my windshield)After tax it would come close to $45 and I would have to wait for a few days. Damnit, I am already at the store, waited some 35 minutes before anyone would even look into my direction. So some 45 minutes later, I am being told to drop $45 or $75 if I wanted both. Hey, $75 for two windshield wipers???..lemme tell you, not to long ago I bought a used car for $90! Ok, that was 32 years ago but still, $75 for two windshield wipers. Couldn't you just replace the rubber part and I'll give you a clean Andrew Jackson bill fresh from the ATM? No! The industry made it so, that you have to replace the whole god damn arm. I wouldn't be surprised if car makers in the future are going to build the windshield wipers into the windshield itself. This way you gotta replace the whole windshield and not just the windshield wipers. I was delivering food to a gentleman by the name of Daniel at this location and while I was already in the damn store, I figured I'll ask Daniel. Delivering his food allowed me to skip the usually slow moving lines at these places and asked him a question about my windshield wipers as soon as I put the food onto the counter. Daniel, immediately got to work on the computer and after a few moments walked to the stand with the 200 plus different windshield wiper models. He kept searching for my blades but after looking up the entire section without finding my item, he turned his head towards me, telling me that they didn't have my item but then asked me if we could go to my car because he wanted to see my windshield wiper blade. Once at the car, he removed the blade. He took it apart with two fingers like he has been doing it all his life. We went back to the store, where he looked at the mounting parts of at least six different manufacturers. He then grabbed one in particular, walked back to my car and compared both blades. The one he brought was kinda fitting in but wouldn't lock. He went back in, looked at a few more than came back with another blade, compared and kept trying to make it fit. Now, according to the charts, this model was not supposed to be compatible with my car but Daniel with his engineering mind, took the two blades apart, tried a few combinations and made it work. This guy knows what he's doing! I was impressed by the observation skills and professionalism he displayed during my entire visit. He just has that trustworthy and intelligent personality that signals you a message to your intuition receptors, that here is a true PRO at work. All amateurs step aside and observe how it's done!After leaving the store I was ready for the rain and to my surprise it started to drizzle I turned on my new driver side windshield wiper blade and voila, no screeching noises and messy wiper marks. This thing was working perfect. For a moment I felt like I was in a brand new car, totally forgot the 172k miles on my odometer. My windshield never looked cleaner!Daniel, thank you so much. I really appreciate your kindness and professionalism. Although I live on the other side of town, I will not go to any other auto parts store. I will come and see you for all my car needs. Thank you again, you earned my
-
December 2022 by Anton Muench
You can buy something online and pick it up at the store for about 10-20% less than at the store. But at the same store they won't give you a penny of discount.... Does it make sense?
-
December 2022 by David Congote
Worst customer service ever, they wake up with a crab up in ther bu ts, it's like you come here and there are doing you a favor.
-
September 2022 by Wendy Rapier
They are providing great quality of work.
-
July 2022 by Daneli Romero
Staff was friendly & helpful! Went to get my wipers replaced and one the workers offered to help put them on. Didn't get her name put she was awesome ?
-
July 2022 by Nick Ciriello
The manager was alone but still came out to check my electrical problem.It was my battery.All good now.
-
June 2022 by Nella Oakley
I bought a oil cap that came off. I told the employee that it would he assured .e that it wouldn't. I asked him if it did come off what could l do for my loss? He didn't answer me. Now l am out of @12.99 + tax! And no cap! That certainly was bad business!
-
June 2022 by Joe Fineman
Excellent Customer Service. Reneque known his stuff and provide superb customer service.
-
June 2022 by Ignacio Priluka
Workers are a disaster, they dont know anything nor do they solve any problems