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October 2023 by Jose Montes
Good costumer service ..they open early!
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August 2023 by Diosvany Arriera
People here are very professionals. We come to buy parts for our cars in this place. Loved by Miami 24/7 Plumbing - Miami Emergency Plumbers
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July 2023 by Adam
Horrible store..didn't wanto test my alternator..they were rude and very disrespectful...the white tall guy 4:44 pm July 8th 2023...nasty very nasty. Needed help with alternator..they wouldn't let me test it..they wouldn't test it..than lied to me and said it wasn't working..I watched another guy when I left use it and it worked for them..I asked to use rest room he said no! I asked for help finding a new alternator they were quick to sell me one but not help test mine...ibleft..I'm going to autozone...after my experience here...the guys at Napa are much nicer...willing to help...this store sucks! Waste of time and money
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March 2023 by Maria M. Rodriguez
Great service, cheaper than AutoZone
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February 2023 by Danette L
Today, at 12:30 pm, I visited Advance Auto Parts located at 4380 SW 8 Street (Store # 9354). Erick S. who was working at the back counter exceeded my expectations and so I was compelled to write to you. I hope this positive feedback reaches Erick's manager. I know the duties he performed were part of his job (checked my car battery, installed a new one, and installed wipers) but it is all in how someone goes about performing their duties. He was professional and honest. When he checked my old battery he told me that it could be under warranty and that I should look into this first. He gave me this information because he is honest and wanted to truly help me. While in your parking lot, I checked on the warranty by calling the dealer. The warranty had expired. Erick sold me a new battery and installed it. He was efficient and demonstrated that he knew what he was doing. Erick then proceeded to show me how to change the wipers. He didn't have to take the time to do this but he did. Again, showing me that he had my best interest at heart. I hope management is aware of the hard-working, courteous and kind individual they have working at this store. I truly appreciated Erick's excellent customer service and above all, I valued his honesty and kindness. This was my first time at your store and I will definitely be returning. Thank you, Erick!
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January 2023 by David Newton
Got great assistance. Place to go for auto needs.
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January 2023 by Paula Andrea
The store in SW 8th ST and 48th Ave was very convenient during my last visit. I came for new windshield wipers and was helped by Erick. He installed them in my car and I was in and out of the store in 5 minutes. I was in a hurry and he was very useful with my purchase. I will gladly come back.
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December 2022 by Andy Rodriguez
Great customer service
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November 2022 by Julio Troche
Good expirience
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October 2022 by The fam0820
Same great people for the last few years
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October 2022 by G.
I love my local AAP store on 45th ve sw 8 street. They have a smart, savvy and helpful manager,Nelly, that is no nonsense , resourceful staff member to be helped by. As a woman-manager in a very male dominated field, I am very pleased to have her as a model of what can be achieved in good customer service and store management for this day and age.
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September 2022 by O J
They had a code reader there but would not let me use it because "they don't do that at this location". Had to drive over to the Miami location with a check engine light on and at that location they did not have one either, they "lost it".If it were broken he would have said it was broken not “we don’t do that at this location”. For whatever reason he did not want me to use it and I will not be back. I could have gotten stranded.
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August 2022 by Patt G.
Let the buyer beware - this store has taken on the practice of charging for "insurance" on top of their merchandise. In the past, the clerks would ask if this was wanted, and of course everyone said, "No." Now, the store manager has informed her clerks that they are to stop asking and simply charge it. She claims that the Regional Manager has demanded this. The state Attorney General needs to look into the practice of this store. It seems to me that what they are doing is highly illegal.
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June 2022 by Oscar Adrian Ceballos
No service. Sent me to another store
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February 2022 by Y.
I love my local AAP store on 45th ve sw 8 street. They have a smart, savvy and helpful manager,Nelly, that is no nonsense , resourceful staff member to be helped by. As a woman-manager in a very male dominated field, I am very pleased to have her as a model of what can be achieved in good customer service and store management for this day and age.
