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July 2024 by roger chong
After visiting literally 2 other branches, I got the service I asked for. Hard to find good service now a days with all this electronic, AI and robot like services. Lázaro delivered good old school service humans are craving about now a days.
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April 2024 by Mayur Bhatnagar
Took them 25 minutes and a team of 3 employees for them to print 3 temporary blank checks. Meanwhile alarms are going off because electrical work is being done during business hours. Terrible customer service. Didn’t meet a single employee with a smile on their face.
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February 2024 by Elijah Bledsoe
This Wells Fargo branch is the wet diaper of Miami Shores.
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February 2024 by Mika Riley
Long lines and no more saturday morning hours. Not a bank for working people.
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February 2024 by Joe Oros
Very poor service due to the wait - similar to the DMV. No one needs to wait in line for 30 minutes for a 2 minute bank service. The line is never longer than 5-6 people, but oh, you will wait. Consider yourself lucky if there are more than 2 (of the 8) tellers open when you visit. I have to come here once every month and it is always the same, no matter the day of the week. Sometimes I switch and go to Pinewood, but the wait is the same. I’m convinced all SoFlo Wells Fargo banks are perpetually understaffed.
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January 2024 by Elyse DePasquale
Genesis was very patient and helpful. Go early in the morning!
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July 2023 by Odny Pierre
One person at window all the time
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July 2023 by Yuslady Soris
The service is very professional, the representative Juan Guerrero combines his knowledge with the client's needs and his excellent treatment, thank you.
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July 2023 by Haxcel Alvarado
The best experience, my respects with Mr. Juan Guerrero, unique attention, thank you very much for your help...
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May 2023 by Rafa Cohen
Four window tellers staffed by only one teller. Seven desks staffed by only one banker. Ten people waiting. Not an isolated case. One star is a high rating they deserve Zero stars.
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February 2023 by Rosa Rivera
Like coming to this branch.. everyone is very helpful..
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October 2022 by Stefano C.
We are under dittature, no service at all but after saw all the review i really sure they dont care and if we want is like that or you go......horrible
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September 2022 by Claudine Rosie Vanginé
I recently thought about opening an saving account with Wells Fargo. I have been calling the office Morning at 9:00 am they don’t answer. In the afternoon around 12:00 noon , no answer . In the evening, no answer . I spent more than 3 hours on the phone , and no one never came to assist me . Really bad services . Extremely bad services . I think I will close my account with them and stay with Bank of America
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July 2022 by Guto Rodrigo
The best bank
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June 2022 by MARIANA VILLANUEVA
Wow by far the worst experience the worst bank I’ve been too, the worst customer service
