“Get there with my phone totally blocked. Ricardo was fast and helpful. I walk away 10 mins after with a big smile. My phone is very important and having a good store to go for any issues is a must for me.”
Open 24 hours
1035 NE 125th St #200, North Miami“Working with Ip Fone was a wonderful experience. We had a wonderful team to execute our project. The project Manager Manual was pleasant and helpful, she answered our questions without any complications and made signing up stress free. Our Technician Roshbel was extremely knowledgeable and polite. He showed up on time, explained why he was here, asked permission, presented the material to us so we could understand, he was tidy, extremely pleasant to have around. We are happy customers.”
“This T-mobil store, especially Karla, was phenomenal. Firstly, assist us with our needs. I love the atmosphere that was inviting in such a hurried world. We need more people like them interacting in business.”
“From the first day I went to switch to Boost Mobile I went to this store and because of the good service and patience of the Venezuelan I always go there for anything. She is the best and dedicated salesperson!!!!”
“They are very attentive and responsible. In 4 years of service we only had 1 problem d3 major breakdown and it was resolved within the agreed parameters. I recommend them”
“i was looking to switch my service from metro for a while, went to this store asking some question ended up switching all my lines from metro and got 4 free Samsung galaxy. I was really surprised that i only paid first month of service and taxes. wasn't charged any hidden fees. and guy there helped me transfer all my data for all phones. he was really patient and knowledgeable.Thank you for the great service. i will recommend this place for everyone who is looking to get a phone and plan. do visit this store. 10/10 for everything.”
11AM - 6PM
1786 W 68th St, Hialeah“Yaima was amazing, she explained all my offers I had available and was very kind and knowledgeable she is very professional and provided the best customer service experience . THANK YOU YAIMA :)”
11AM - 5PM
601 5th St, Miami Beach“Anna and Ernesto at the 5th Street store were incredibly professional and friendly. They helped me with everything I needed to exchange my old IPhone for a new 14 Plus, and I actually really enjoyed my time there with them. This is the Miami Beach Verizon store to go to!”
11AM - 6PM
2201 Ponce de Leon, Coral Gables“Very positive experience. Alejandro was super helpful and not only was very patient fixing my problem but he showed me other ways I can save money with what I already pay. Thank you!”
“Excellent! They are very helpful and the service they deliver is unbelievably good! Also they’re always available to help whenever you need! Me and my husband are very happy and satisfied after years looking for the best! Thank you very much!”
11AM - 6PM
3650 W 16th Ave, Hialeah“Tmobile is my favorite store for this type of items and my service too.I've been with them for years and both their store staff and technical staff are incredible.I invite you to stop by!!!”
11AM - 6PM
12320 Miramar Pkwy, Miramar“Vanessa was great, patient a d understanding. Took her time to help me with my problems. She didn't rush me or speak to me in a condescending way. 10 stars! Highly recommended.”
11AM - 4PM
8347 Bird Rd, Miami“Top Notch professionalism in customer service Jelani went beyond in all of my needs! I have already recommended him and this particular store to my family and friends thank you very much see you soon!”
“The customer agent that took care of us was amazing. She made sure that both of us, my girlfriend Ana Leone and myself, Robert Rossi left the store incredible happy with our new phones! Thanks a lot !”
“I couldn’t have a better experience,I was so satisfied with our service !Thank you again Will !!I’ll definitely continue to come back to receive your amazing customer service!Thank you for being so patient and letting us know the deals and promotions going on. You’re greatly appreciated Will.”
“I live in the city but was out here in Miami Lakes and I’m glad I stopped what would normally take hours took an hour and I worked with knowledgeable, helpful and a fast staff. New phone ? woo hoo”
“Thank you thank you to Lourdes Chaviano and Manager Christopher Morales for the courteous and knowledgeable service they provided to me today!!!! This store is THE BEST! Great service! Thank you again!!!!”
“Great Company, very knowledgable and skilled team. Great Customer service, they care about customers.they offer excellent products and solutions , Connectivity ( wired and wireless), Voice, and cloud solution, you can have all your services hosted and managed by Convergia”
“Before going to this T-Mobile, I went to three others to transfer over my data, and they were no help. I meet Enrique and he was very helpful!!! He was patient with me and tired everything to successfully transfer over my data. I highly recommend this store.”
10AM - 7PM
3701 W Flagler St, Miami“Came over to this Store after the Store on Ponce de Leon Blvd would not accept return of my 5G Gateway. Sai was the T-Mobile rep and took care of the return for me. She was super nice, and helpful with the return.”
“This is the only T-Mobile store I'm willing to travel for because of it's amazing customer service!!! I had over 13 business lines with Sprint(Customer for over 10 years) and Joel and his staff made it very easy to transition over to T-Mobile. I send all my employees to them and they always return with their problems solved. I would give them 10 stars if possible.”
11AM - 6PM
667 W 49th St, Hialeah“I am an older lady who had an android for many years. My son gifted me the apple 15 phone and I was so lost. I decided to come to this location and Edgar walked me through everything so I could learn and get my phone running. Such a great and courteous gentleman. Kudos Edgar!”
10AM - 6PM
4410 W 16th Ave, Hialeah“Ms grecia she gave me an excellent sevice and wad very helpful. I will recommend my friends to get their phone srvice at boots mobile because of her kindness. Thank you”
11AM - 5PM
17760 NW 57th Ave, Hialeah“These guys all deserve a raise!!!! Carlos was an amazing person. He helped me get transfered from my old carrier, (note: transfering from my old carrier was a living hell) but he was very patient and did what ever he needed to do in order to help. Finally and after almost 2 and half hours...everything was successfully done. I'm so glad I met these smart, decent and very committed young guys at this Verizon store.”
Open 24 hours
36 NE 2nd Street STE 400, Miami“Been with them for years and stay with them for the great support. Recently had a support issue on my hardware set up and Liam D helped me get it resolved perfectly without issues. Thanks Liam!”
10AM - 6PM
3521 NW 17th Ave, Miami“I dropped my Samsung Note 5 and a crack appeared on the LCD digitizer across the top part of the screen. After the drop, the screen was unresponsive and bled pink and purple until it blacked out completely by the end of the day.”
10AM - 7PM
410 Hialeah Dr, Hialeah“Mark was awesome! As soon as I walked in he greeted me and every other customer at the same time while I sat down and waited for my transfer to complete. He handled my issue quickly and effectively. The company did a great job making him a leader and need more workers like him.”
“Excellent Service and Quality of attention, especially from Julia who took all the time to explain to us the different plans that T Mobile offers. Thank you, seriously. Highly recommended ! Greetings ! Gonzalo Pont y Flia”
“I recently had the pleasure of visiting my local T-Mobile store to upgrade to a new phone. The experience was absolutely fantastic! The staff at T-Mobile went above and beyond to ensure that I had a smooth and enjoyable upgrade process.Right from the moment I walked into the store, the friendly and welcoming atmosphere made me feel comfortable. The staff greeted me with enthusiasm and helped me right away.”
“This is worst T-Mobile in town! the staff overlook you and are not knowledgeable about promotions or next steps if you have a problem with your phone or service. My 75 year old mother asked if their was anything they could do about her being locked out her phone and one of the sales techs was talking loud and being belligerent by saying, "If I knew what to do about that I must know all your personal business." All he had to do was to say he couldn't do anything for her or did not know what to do. I had a bad experience there myself. The staff there is prejudice against black customers and the management is unprofessional.”