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Open 24 hours
1035 NE 125th St #200, North Miami
Internet Service Providers
“Working with Ip Fone was a wonderful experience. We had a wonderful team to execute our project. The project Manager Manual was pleasant and helpful, she answered our questions without any complications and made signing up stress free. Our Technician Roshbel was extremely knowledgeable and polite. He showed up on time, explained why he was here, asked permission, presented the material to us so we could understand, he was tidy, extremely pleasant to have around. We are happy customers.”
“They are very attentive and responsible. In 4 years of service we only had 1 problem d3 major breakdown and it was resolved within the agreed parameters. I recommend them”
“Great experience, Robert, kevin, and Ivan all help in the process to switch phones and provide a lot of info on better plans. Took a lot of time and great care of us.”
“They treated me very well, they helped me with everything from the transfer to transferring everything to my cell phone. Thank you and I will always do everything there with you.”
“This T-mobil store, especially Karla, was phenomenal. Firstly, assist us with our needs. I love the atmosphere that was inviting in such a hurried world. We need more people like them interacting in business.”
“Excellent attention and service in this place, they give you everything you need and their manager, Mrs. Jenny, is very professional and efficient. I had a very bad opinion of the company from people who served me previously, but she made me completely change my attitude. I am very grateful”
10 AM - 6:30 PM
17021 N Bay Rd APT 426, Sunny Isles Beach
Internet Service Providers
“Excellent! They are very helpful and the service they deliver is unbelievably good! Also they’re always available to help whenever you need! Me and my husband are very happy and satisfied after years looking for the best! Thank you very much!”
“Excellent service from Wendy, who helped me with the purchase of my new phone and making several changes to my account, thank you very much for your patience and kindness.”
“I wanted to take a moment to share my exceptional experience with Katy at T-Mobile. From the moment I walked into the store, Katy greeted me with a warm and friendly smile, immediately putting me at ease. Their professionalism and extensive knowledge were evident as they expertly guided me through the process of choosing a new phone and plan.
What stood out most was Katy's patience and willingness to answer all of my questions. They took the time to explain the features of different devices and the benefits of various plans, ensuring I made an informed decision that best suited my needs. At no point did I feel rushed or pressured into making a purchase.
Furthermore, Katy's efficiency and attention to detail made the entire process smooth and hassle-free. They went above and beyond to ensure my phone was set up correctly and that I understood how to use all its features before I left the store.
Overall, my experience with Katy was outstanding, and I cannot thank them enough for their exceptional service. T-Mobile is fortunate to have such a dedicated and customer-focused employee. I will definitely be recommending T-Mobile to friends and family based on this positive experience.
Thank you, Katy, for your excellent service!
Best regards,
Wendy”
“This is the the best service of ANY cell phone store I have ever encountered.
Dave is going way ABOVE AND BEYOND to make sure my issue is taken care of.
This is the kind of customer service that used to exist. I’m happy to say it’s alive and well at this T-Mobil store.
I will make sure that I relay my absolute satisfaction with the attention I have received today.
From this moment on, I will be faithfully coming to this store for all my needs.
Thank you Dave for your outstanding professionalism, courtesy and attention to detail.
Great job!!”
10AM - 7:30PM
6964 Pembroke Rd, Pembroke Pines
Internet Service Providers
“i was looking to switch my service from metro for a while, went to this store asking some question ended up switching all my lines from metro and got 4 free Samsung galaxy. I was really surprised that i only paid first month of service and taxes. wasn't charged any hidden fees. and guy there helped me transfer all my data for all phones. he was really patient and knowledgeable.Thank you for the great service. i will recommend this place for everyone who is looking to get a phone and plan. do visit this store. 10/10 for everything.”
“The manager, Luis C. cares about the kids and community. He graciously and without hesitation donated Solar Eclipse Viewing glasses to my classroom so that the students could experience the upcoming phenomenon. He was helping another customer, but made sure to acknowledge me as I waited. Anyone wanting great service should go to this location.”
“I visited this store with many issues on my phone, and was so fortunate to have Geovanny help me. He really is knowledgeable and so happy to help me solve my problems. I highly recommend this location, and Geovanny specially.”
“Due to past experiences I hate when I have to go into a tmobile store. That has all changed due to my experience yesterday with Noemi at this store. The service she and her coworkers AB and Mark I believe was beyond great customer service.
When I have to go back to the store, this is 100% the one I will return to!”
“I want to express my sincere gratitude for the excellent service I received from Tamara Ochoa in T Mobile customer service. From the first moment, he demonstrated a professional and friendly attitude, ensuring that all my questions and concerns were addressed with patience and clarity.
What really stood out in his attention was his in-depth knowledge of the company's products and services, which helped me make informed decisions appropriate for my needs. Additionally, Tamara was very proactive in offering me solutions and alternatives that I didn't even know were available.
In summary, I am very satisfied as a corporate client with the service received and I want to congratulate Tamara for her exceptional performance. I recommend this T Mobile agency to anyone looking for high quality customer service.”
“Excellent service. There is incredible attention and they also help you find solutions when you don't have an answer. Also the girl who is there always takes good care of him. Nuri or something like that is called. Recommended.”
“I dropped my Samsung Note 5 and a crack appeared on the LCD digitizer across the top part of the screen. After the drop, the screen was unresponsive and bled pink and purple until it blacked out completely by the end of the day.”
“Top Notch professionalism in customer service Jelani went beyond in all of my needs! I have already recommended him and this particular store to my family and friends thank you very much see you soon!”
“The customer agent that took care of us was amazing. She made sure that both of us, my girlfriend Ana Leone and myself, Robert Rossi left the store incredible happy with our new phones! Thanks a lot !”
“This was my second time coming for service at this location and Claudio made me feel like a VIP customer. I appreciate his honesty and effective and on-time communication. Excellent customer service. Keep up the good work!”
“Anna and Ernesto at the 5th Street store were incredibly professional and friendly. They helped me with everything I needed to exchange my old IPhone for a new 14 Plus, and I actually really enjoyed my time there with them. This is the Miami Beach Verizon store to go to!”
Open 24 hours
36 NE 2nd Street STE 400, Miami
Internet Service Providers
“Been with them for years and stay with them for the great support. Recently had a support issue on my hardware set up and Liam D helped me get it resolved perfectly without issues. Thanks Liam!”
“Excellent Service and Quality of attention, especially from Julia who took all the time to explain to us the different plans that T Mobile offers. Thank you, seriously. Highly recommended ! Greetings ! Gonzalo Pont y Flia”
“I truly love the service that I received from the store manager and Teila. They helped me setting up my new phone and created a new apple account for me, made sure all my contacts and pictures. I highly recommend this store for their customer service”
“These guys all deserve a raise!!!! Carlos was an amazing person. He helped me get transfered from my old carrier, (note: transfering from my old carrier was a living hell) but he was very patient and did what ever he needed to do in order to help. Finally and after almost 2 and half hours...everything was successfully done. I'm so glad I met these smart, decent and very committed young guys at this Verizon store.”
“(Translated by Google) excellent service and the best promotions, add two lines in Boost Mobile, I only pay $60 a month and the best thing is that the second phone was free, happy to be part of Boost Mobile (Original)excelete servicio y las mejores promociones, agregue dos lineas en Boost Mobile, solo pago $60 al mes y lo mejor es que el segundo teléfono fue gratis, feliz de ser parte de Boost Mobile”
“I went to this location today and I wish I remembered the associates name that helped me. I bought a Razr 2023 and had a couples lines ported over. Was nice guy and very helpful. The location was clean and everyone was professional.”
“FOREX INVESTMENT I never believed my life will change in such a manner, i saw a review on a page about MRS CHARLOTTE WAYNE and before then i have never risk money doing anything online with anybody because i think i was so wise and never want to be cheated, but when i contacted her and she explained everything to me concerning trading and the profit i can make within a week i was convinced to give a trial and why i risked to invest 500$ was because i don't need to send her th”
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“This is worst T-Mobile in town! the staff overlook you and are not knowledgeable about promotions or next steps if you have a problem with your phone or service. My 75 year old mother asked if their was anything they could do about her being locked out her phone and one of the sales techs was talking loud and being belligerent by saying, "If I knew what to do about that I must know all your personal business." All he had to do was to say he couldn't do anything for her or did not know what to do. I had a bad experience there myself. The staff there is prejudice against black customers and the management is unprofessional.”