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“This has been our bank for over 15 yrs. The service and the employees are one of a kind. They are very helpful and always greeted with a smile. I would highly recommend this bank and especially the this branch.”
“I did the credit builder loan with Abel 7 months ago and it kick started my credit. Now I have 2 credit cards and my Fico score is 718. I didn't even know that type of loan existed. I'm beyond thankful for all his help!”
“The attention they gave me in this office was wonderful, the advisor Jeannette Guerra did her best to provide me with all the advice that was within her reach, I was highly grateful.”
“One of friendliest credit unions, happy to be banking and have my first account since I was in the highschool. Please give big praise to teller Catara, very well in suggesting products to help me and with everyday lifePlease give her praise and bonus for going the extra mile:)”
“Professional, caring, knowledgeable. I have never not received the best customer service. I actually transferred some of my accounts to this branch. Ask for Mercy or Enrique.”
“Thank you so much Carlos Loizaga for going above and beyond for my dilemma. From such a stressful and frustrating situation, Carlos exceeded my expectations and cleared my problem immediately. Super grateful and thankful for your amazing work. 10 Stars !!!”
“I like their service at this branch, its location is quite convenient as it's close by the palmetto south/north. The lady who is in charge for the business accounts is actually polite and professional.”
“This branch was the only branch that did not give me a headache or an excuse on trying to open a business account. The branch manager Jose Box & Steven Lopez went above and beyond on helping me open the account. Much appreciated of the service they provided. Thank you again.”
“I am very grateful for the very professional attention of Maria de la Torre who has assisted me today to be able to create my business account, her charismatic attention, highly recommended for all who wish her attention, Congratulations!!!”
“Thank you for the professional treatment of the girl who greeted us at the entrance of the bank, unlike the bank on 186th Street that I went to today again and the wish of the person who received me was for me to go to another branch. It has happened on 3 occasions, if you want, don't listen to me and whoever wants to check it by going to the bank at 186 st”
“after about 10+ years I visited this branch to get so documents (I do everything online) I have to say I was pessimistic about getting any support, these days customer service is a rare commodityThis Bank of America branch really went out of their way not only to help me but to make sure I was not frustrated with waiting so long, they were honest to tell me that I had to wait so the offered an appt for the next dayI went the other day and they were waiting and ready to help with my documents (they remembered my name when I arrived the next day)I was supported by 3 fantastic ladies Karena Bland, Mariloy Quiepo and the amazing lady at the Lobby that I dont remember her name (she is from Colombia)their approach and the way they handled the process of telling me that it would take a long time was very nice, it could have been very frustrating but they made it simple and niceTHANKS SO MUCH”
“I love this location. There's never a line, I'm always attended to very quickly and the staff is very nice. It's always clean and I'm in and out. Highly recommend this bank. No complaints.”
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“When for a visit this morning, and had the pleasure to meet Rodrigo Fernandez to help me open a CD account. I Highly recommend Jetstream Federal Credit Union, for youre Primary Bank. There service is always a wonderful Banking experience.”