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June 2024 by Dr Halaburda
Best grooming service!
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February 2024 by Richard “Richard” Fernandez
One of the ladies that works here is incredibly rude, demeaning, and frankly discriminatory.I'm not sure if the lady has something against Hispanics, but making fun of my grandmother, who speaks both English and Spanish fluently mind you, for speaking on the phone in Spanish is repulsing. If you haven't bothered to learn Spanish in Miami, that's on you, but don't demean people who speak both languages as though we are "less than."Demeaning someone because of how they care for their pet, as best as they are able to, and ridiculing the pet owner for not doing a good enough job at brushing, per this worker, and placing the blame on shaving the dog to the skin on the pet owner was shocking.I'm not sure if this is just a bad day for this worker, but I pray this doesn't happen to any other pet owners going to a dog salon for their dog to be groomed.That worker needs to learn to be kind, because she has no idea what was already happening in the other person's day.Horrid service in such a town like Miami Lakes.Cannot recommend AGAINST strongly enough. Go elsewhere before you have a horrific experience!As other reviewers have denoted, this salon doesn’t know how to deal with older dogs… I understand my dog is old and can be complicated, but that’s why I pay extra and expect for my dog to be treated with dignity.
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February 2024 by Richard F.
One of the ladies that works here is incredibly rude, demeaning, and frankly discriminatory. I'm not sure if the lady has something against Hispanics, but making fun of my grandmother, who speaks both English and Spanish fluently mind you, for speaking on the phone in Spanish is repulsing. If you haven't bothered to learn Spanish in Miami, that's on you, but don't demean people who speak both languages as though we are "less than." Demeaning someone because of how they care for their pet, as best as they are able to, and ridiculing the pet owner for not doing a good enough job at brushing, per this worker, and placing the blame on shaving the dog to the skin on the pet owner was shocking. I'm not sure if this is just a bad day for this worker, but I pray this doesn't happen to any other pet owners going to a dog salon for their dog to be groomed. That worker needs to learn to be kind, because she has no idea what was already happening in the other person's day. Horrid service in such a town like Miami Lakes. Cannot recommend AGAINST strongly enough. Go elsewhere before you have a horrific experience! As other reviewers have denoted, this salon doesn't know how to deal with older dogs... I understand my dog is old and can be complicated, but that's why I pay extra and expect for my dog to be treated with dignity.
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January 2024 by Carmen Triana
Love this place and so does my two fur babies.
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January 2024 by Marisol Monet
They always treat my dog with care and kindness. They are great groomers also.
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January 2024 by madelin Alonso
The best place ♥️
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November 2023 by Danae Perez
Love love love love them! My dog isn’t easy to groom, but they handle him incredibly well and are so patient. I drive ~30 minutes out of my way to bring him here and it’s so worth it!
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November 2023 by Samantha Rosa-Re
Wonderful service!
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November 2023 by Miguel Escarra (Teen Nomad)
So friendly awesome clean and nice
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October 2023 by M. G.
Awesome place, very trustworthy and they love dogs. They always do great job as well!
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September 2023 by Ariel Perez
They’re so nice and khaleesi comes home smelling so fresh and so clean like an outkast song ? plus they always give her a cute lil scarf according to the seasons or holidays ?
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June 2023 by ACo
My baby girl looked and smelled amazing! Thank you!
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May 2023 by Michelle Vazquez
My family and I have been coming here for decades, and it’s for a reason. They’re amazing at what they do, and treat your pet as if it were their own. Highly recommend- great prices and most importantly amazing care for your fur child
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April 2023 by Priscilla L.
Absolutely loved Duke and Dutchess! Sansa had the greatest day of pampering with the sweetest ladies!!
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February 2023 by Katherine Zubizarreta
We have an 11 year old golden so needless to say we have years of experience with the grooming of a dog with long hair. We were looking to try a new groomer so we decided to try this place. We gave very specific instructions and even showed pictures of what we wanted. Long story short, they ended up SHAVING our golden retriever. Completely contradictory to the instructions we provided. Never in 11 years have we shaved our golden retriever. They provided a number of excuses of why they “had” to shave her. Excuses we have never heard in 11 years. Nonetheless, if they felt a shave was necessary, they did not bother to call us and ask for permission. Then they went further and styled our golden to have extra hair on her legs almost like poodle. She looked ridiculous. Upon arrival, we had to ask them to remove the extra hair on her legs as that is NOT even close to what we wanted. We expressed our displeasure and how we did not want to pay full price as this was not even close to what we requested. They refused to make it right. Our dog even has track marks on her legs from the clippers. We will not be returning and I would be cautious to trust them with your dog.UPDATE: our dog started bleeding excessively from her back paw this morning. We discovered one of her nails is completely missing. There’s nothing in the last 3 days that could have caused this other than something occurring from her nails being clipped at the groomers.
