-
June 2024 by Rodney Fer
Service here is a trash especially with the cashier
-
May 2024 by Carlos Gomez
I went in to deposit some one dollar bills, I know it’s stressing but me as a client don’t have to be dealing with bad treatment form employees, I get is stressful but is there job if you don’t want to do it just don’t go to work is like the third time it happens to me at this location really dissatisfied
-
October 2023 by Ken Rizzo
Very good service and friendly staff.
-
September 2023 by Rosa Diaz
Terrible! He told me that if I was not a resident I could not open an account here and I was able to open the account online if you don't like working, look for another job.
-
August 2023 by Alejandro BTC
Terrible customer servible!
-
July 2023 by Soraya Daboub
Friendly People
-
July 2023 by Jorge luis
Just went to the branch and Erick was extremely helpful. Took car of our issue in minutes. Great to know there is still great customer service on some places.
-
May 2023 by Ileana Ruiz
Terrible customer service called last Monday to ask about opening a business account and was told to come in no problem. Arrived at 9 am this morning waited a while to be acknowledged person who greeted me said needed appointment I told her about my call to the branch didn’t care not interested in finding solution have 3 private service accounts in this bank. After telling her I had appointment in Fort Lauderdale and could not wait did not listen just offer an appointment at 1pm. With no other options. Walked out never will return.
-
May 2023 by Cristian C.
Came in to open an account spoke to Claudia and the manager said they only doing appointment . They don't wanna work n do only appointments . Worst bank I've ever been to don't waste your time coming here for shitty service .
-
October 2022 by Jonathan Jonathan
I like their service at this branch, its location is quite convenient as it's close by the palmetto south/north. The lady who is in charge for the business accounts is actually polite and professional.
-
September 2022 by Luis Contreras
Absurdly bad banking. Everyone is pleasant and nice but not effective. I went in for credit to help finance a move to a bigger location. I have been a customer for over 8 years and hold large balances on my account. They offered me a credit card, and I agreed. They sent the card with a small limit which did not solve my problem despite clearly asking for a certain range. I consistently have more in my account than the money I asked for and have good credit. I don't understand their logic. It was impossible to get anyone from that branch on the phone to try to resolve the problem.
-
December 2021 by Boastful Business
These big banks don't care about customer service anymore came into the branch to open 4 accounts with my wife they messed up on one account and didn't link it together then gone to the bank again to get this problem problem fixed they pushed me to the 1 800 number after waiting 1 hour on hold at home the representative on the phone said this situation can only be fixed through a branch went back to the branch and was push again to 1 800 number. Called them in front of them and phone representative told them this had to been done at the branch. After finally them trying to help told me my wife needed to be present and can't be verified over the phone. What the 1 800 chase number can verify you through the phone why can't a branch. Well back a forth nothing got done. They have no desire to help and there is no system in place if there is some one out of state and can not go into the bank together. I'll be contacting manager on Monday. And calling headquarters
-
December 2021 by Jonathan Aldana
I like their service at this branch, its location is quite convenient as it's close by the palmetto south/north. The lady who is in charge for the business accounts is actually polite and professional.
-
December 2021 by Ioana Rider
Excellent customer service, always quick helpful and friendly.
-
September 2021 by John iglesias
Respect is a two way street. Your negligence and lawlessness destroyed me. You belong in jail.
