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November 2023 by Jordan Krumenacker
Purchased an item online. Cancelled my order and wouldn’t honor the sale.
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October 2023 by Felix Despiau
Purchased quite a few things from Northern Tool & Equipment… mainly Milwaukee brand items. Pleased with all my purchases.pleasant experience and Jacksonville Florida location. Great quality, and reasonably priced.
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August 2023 by John Santos
Improved features on website for online ordering makes shopping much easier.
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June 2023 by Juan Vidal
8 months ago I bought a pressure machine and a $100 warranty for it, the machine stopped working so I went back to the store and to my surprise they wanted to charge me $60 just to check it and after that they were going to decide who was going to pay for the replacement or the repair, Northern Tool, the manufacturer or me. What a racket. Never buying anything from them again. Word of advice if you buy a warranty from them ask someone other than the cashier for the benefits, they will say anything just to sell you said warranty .
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April 2023 by Buster Leasor
I have a password saved in a book I keep but your site kept saying it was invalid. Evidently the mineral kit I ordered lasts for three years but my log in information does not. Not sure why that is.
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February 2023 by Adriel Alvarez
I went to return some tires that I got less than two weeks ago. I had lost the original receipt and I requested if they would be able to search on my account. I was told that only the manager could check with his code. When he showed up he said that those tires were not in their system or under my account. I told him I had purchased these tires here and I could look for a copy of the receipt to prove. He was dismissive and rude. I went home found the receipt on my account and printed to prove this. When I returned he refused to see me and after 20 minutes of waiting he finally relented and showed up. At that moment the purchase for the tires magically appeared on my account. Don’t by anything from this sketchy parts store. Specially if your dealing with the manager Daniel.
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February 2023 by Eduardo Lainez
Great products at great price, needless to state the professionalism and customer service provided at this location , as well as the timely manner the ordets are processed. Kudos to all the fellows associates at this store !!!
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January 2023 by mario cisneros
No good at all .. for me 0 start .. I bought power wash 3 months ago and now is liking oil so I bring them back to the store and I have to paid $54 dollars for they take to warranty service to see if I still have warranty... I don't recommend that store go to home depot or lowest they deal better with customers......
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January 2023 by Earl Davis
I enjoy shoping with northern tools. When order my products come right on time.
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January 2023 by Hector Espinosa
Products are good quality but when they say days range to deliver it's usually at the end, they should just say that instead of giving a range. Oh yea, the yearly membership does not help with delivery times either!
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January 2023 by Robert H
Easy check out super discounts great place to shop.
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December 2022 by George Roessler
I spent a great deal of time researching a quiet compressor. Nothern Tool was the best deal. Great explanation on site, easy to order, and great reviews.
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November 2022 by Daniel Duffy
Northern Tool is a great place to shop. I have shopped at both North Miami and Pompano Beach stores, and the personnel are always very friendly, knowledgeable and accommodating. I also like their website and the ability to pick up my items at the store free of charge. I particularly like their Gravel Gear clothing and boots.
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November 2022 by Lauren And Log
Miss leading; web site has same item I just order plus M12 ratchet and battery. When I went to check out with it was no longer offer. When the promotion is no longer available it should be removed from website. Almost order from another location.
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October 2022 by George Wright
I have been a Northern customer for atleast 30 years and have always been satisfied with their service and products.
