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August 2023 by Emily B.
WORST walgreens. Never actually open despite saying they're 24 hours. I just walked up to the doors and they said they were closed until 1 AM to which I waited about 15 minutes for one of the employees to come to the door and start yelling at me to go away I tried to explain that the sign said until 1 AM and he started yelling at me even more and yelling over me, and I tried talking to this man calmly in English AND Spanish but I guess ignorance has no language.
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June 2023 by Shawn S.
All Walgreens suck for RX's and keep changing pharmacy hours. I wish they and CVS would go out of business and bring back local pharmacies!
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April 2023 by Miami F.
Pharmacy is the most horrible department, they never answer the phone they don't care anything about the customer
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February 2023 by Tima C.
Great convenient store with a lot of useful products and services. Used to buy medicines there and make covid vaccines, now going there as well to send money with western union to Europe, they also have a TD bank atm there, during the pandemic they were helping us a lot with disinfecting products. The staff is always friendly there, and always you can find good deals for different kind of products! Great place for small shopping definitely!
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January 2023 by Lucia P.
This is my local Walgreens and can't believe it's taken me so long to review it. It always has everything I need! Staff is nice. It can definitely get busy as it's right on Alton road so you might experience a line. This is my preference when ordering anything via Ubereats or instacart as well. Always fully stocked. Also, has parking available which you know is a big perk being on the beach!
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February 2022 by Peter G.
This is the worst pharmacy I've ever been to online it says 24 hours in the store it says 7 PM on Fridays it's right now 630 and they're close this is absolutely ridiculous nobody knows what's going on in that place. I cannot believe Walgreens is allowing this to happen in Miami Beach
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November 2021 by Eric D.
Terrible service. The pharmacy will not answer their phones and makes you come back no matter when the prescription is called in. Worst service in Miami!
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June 2021 by Henry L.
It hurts me to say it because it's my neighborhood pharmacy but services have declined drastically and now that Walgreens has suspended automatic refills and home delivery (or they are broken and do not work)... boy, oh boy: What a nightmare! Medication is never ready on time, and on more than one occasion when I arrived to pick up my prescription, the pharmacy was short on supply and I have had to go back a second time. The head pharmacist is a good man but I guess he is facing impossible odds. I am looking into changing from Walgreens to something else.
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March 2021 by Elizabeth H.
Worst pharmacy I've ever been to. Did not carry my medication in full supply l, but did not communicate with the manager regarding this for over 2 weeks. Horrendous. I highly recommend you go elsewhere if at all possible. I cannot emphasize enough the need to never try working with this staff.
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January 2021 by Veronica F.
I have worked in Hospitality for over 20 years in NYC, with Michelin's Started chefs. I know service, I know proper client service and guest relations. I understand basic etiquette and professionalism. I walked into this Walgreens on an evening, with my mask on, as per the current norm. The store wasn't full and I was having a hard time breathing so I lowered it from my nose and made sure to maintain social distance if necessary. While on line this supposed manager named Jenny (blond/grey hair), and in an extremely rude fashion asked me to cover my nose. I literally was next to pay and was well away from any other person in line. Additionally, I had seen others wearing their masks this way in the store. I told her I was just waiting to check out and leave and she got even ruder about the situation. I pulled up my mask and didn't say another word about it. She ended up checking me out to which I ignored her completely, didn't say a word; didn't make eye contact, although I was already at the point where I was trembling at how completely unprofessional and rude this person had been to me, at their work place. As I was walking out, I took off my mask and she YELLED from her register in Spanish, like an animal (translation) "yeah, take it off...take it off, yeah!" I honestly was mortified, and embarrassed. Not for myself, but for her who felt it appropriate to 1. Approach me in such an uncouth way, and then 2. Decide to yell and cause a scene at her own behest, simply because she felt arrogant and entitled enough to do so. I've read at least 1 other review in regard to this person's passive aggressive (in my case extremely aggressive) behavior, and I will be speaking with the store's general manager as well regional director in order to address this. She needs to (at the very least) be reprimanded - because it's Walgreens doesn't make it alright. There is never a reason nor excuse for the intolerant display of conduct this supposed manager displayed. I'm sure Walgreens can do better than this, as I have seen it with my own eyes. I need to also say that this experience happened at least 4 months ago and I was trying to just let it be, but I constantly frequent this store and this employee is just intolerable.
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December 2020 by German M.
Walgreens is supposed to be at the corner of happy and healthy... However, every time I come to this location I leave disappointed. Their photo department is a mess: the staff seems like it's their first time retrieving orders. Picking up online orders is a problem too, this location needs to train their staff who's been working here for years.
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June 2020 by Erika S.
Hate to break some bad news for you guys all, this pharmacy already has made big diracasfic changes by downhill via their service! Every time I come to pick up my prescriptions somehow they kept telling me there wasn't shoeing any of my name through with health insurance.. I had to call my doctor office back to see what's up with them, I have been told they already has spent my Rxs there on 1011 Alton road Miami Beach, Florida 33139. My husband and I noticed all pharmacists do is just standing at corner and didn't take their job seriously given all cuqetienrs for attention through with their computer screen... they Do is make all excuses to customers without take check for pick up prescriptions..... it was so unfair for us to do mor than what we were supposed to do for next step..... These pharmacists would love to waste your time or make up all woth their lies.... It is worthless to put up with their stir up drama shows..... This meantime, I wouldn't highly recommend for anyone to come use this Walgreens for pharmacy service! Wish Walgreens pharmacy workers would take their consideration more for customers whoever needed their meds or vitamins be ready in time without any conflication!!!!
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September 2019 by Bill D.
I have been coming here for two years and my experience is consistent. At night, there is a male that appears to not work and a female that rings me up (blond). The remarkable thing about them is their ability to avoid speaking to customers during the whole process. It gets pretty awkward when she is ringing and speaking a different language with the "appears to not work guy", but she really sticks it out, shooting for passive aggressive dominance and delivering every time. Yuck.
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September 2019 by Stephanie D.
This Walgreens often has what I'm looking for.. but, the two evening employees are awful. I shop during evening hours at this location about 5 times per week and consistently get poor service. The two employees, one male and one female, completely ignore every customer. They assume I only speak English, so they talk in Spanish in front of me - still ignoring me too. The total disregard for proper etiquette, while at work or not, makes me question why these two employees are still employed. I honestly think they would be better suited for a fast food drive thru attendant position. They make my experience suck. EVERY SINGLE TIME. GET RID OF THEM!
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June 2019 by Dusan S.
Good store ! You'll can found everything and also price lower then in CVS. But restroom should be clean