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June 2024 by astrida mcfarland
This Walgreen's is smaller than the others, but it is well organized and clean. It is located in the Normandy section of Miami Beach. It is close to our neighborhood and convenient for us. The staff are always helpful.
We use it for many reasons because it is well-stocked. Especially during cold and flu seasons. This morning, it was to pick up photos. They have same-day pick-up service.
Parking is right in front of the store with wheelchair access.
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June 2024 by jose demello
Staff is very knowledgeable and kind !
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June 2024 by Paula Zuluaga
I meet at walgreen on Normandy drive and it's wow super Tidy , Mariam Is incredibly friendly , of all the ones I know this is the best I was blown away the people wow a total 10☺️
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April 2024 by Andrea Matheus
Amazing store! They sell BeatBox which is great because it is super close to my house! The staff is very helpful every time
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February 2024 by mordy kramer
I am a loyal Walgreens customer. I will literally go out of my way to go to a Walgreens over their competitors as I am an investor in WBA. That being said this is by a wide margin the worst Walgreens I have had the displeasure of going to ever. One or two times I figured perhaps a fluke but indeed after numerous visits to this location I can assure you the standard here is so sub par I will drive farther away and still make it home quicker than coming here. The lines are pretty much always between 7-15 people deep no matter what time of day. The people that work there are all glazed over and the look of defeat permeates straight to management. It is almost always just this one little poor old lady working the counter and bless her soul but she is clearly burnt out and pretty slow. Just recently I was in there and of course it's just the little old lady behind the counter and a line of around 12 people. While we are waiting on line I am looking around to see if any help is coming or what. I see what appears to be the manager having a super involved conversation with a couple that needed passport photos. This conversation was about where to get a passport, what they need to bring to get a passport where they can travel with the passport, what's the best way to expedite the passport and then I kid you not started talking about travel plans and where they intended to go. All of this while there is a ever growing line of people and just our blessed little old lady ringing up people at her own pace. When I reached the front of the line after at least 15-20 minutes the manager is finally ready to start taking their passport photos. Seems like some sort of light went off in her head and she decides to pause and walk up to the counter... Not to help with check out but to inform the older lady that she is super busy and so sorry for keeping her alone up front and she will be back as soon as she is done. The entire line of people were staring daggers at the manager and the employee had a look same as us like are you serious. Sincerely hope corporate reads this and does some inquiries as to the incompetence of management here. Wildly disappointing and highly frustrating. Walgreens has not lost a customer but this location has lost me. Do better and perhaps just a smidgen of awareness.
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January 2024 by Jorge Cordova
The young cashier's clerk in the presence of his superior who only opened his eyes insulted me without me having disrespected me at any time, the service is terrible, they are rude, disrespectful, poorly educated, mistreated and discriminatory, which It leaves the name of the company in a very bad light, I hope they take action and find a solution when selecting their terrible staff. Thank you
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January 2024 by Kaitlin Callaway
If I could give less I ABSOLUTELY would. We live very close and come to the liquor store very often and just now the man working the counter refused my boyfriend and I alcohol understandably due to one of us not having our ID. Upon coming back with BOTH OF OUR ID’s ready we checked out the man slammed the receipt in our bag and after that my boyfriend says “It’s not that serious” the guy follows us outside screaming and cussing at us saying he is not from America and that we show ID and let’s see what happens next time. And that we look like losers. ABSOLUTELY SO UNPROFESSIONAL AND EMBARRASSING. There was a lady outside walking her dog and stopped and watched him screaming because of how erratic he was being. We called the manager and he said he would just talk to him about it. The man’s name was Ernesto. Has been working there for a year and only works the morning shifts normally. This has never happened to us here and even though we live so close and tend to buy from here frequently that will no longer be the case. Just because of how unprofessional this man was to follow us outside due to us actually coming back with our ID’s and buying alcohol after he was very refusing and rude. WHAT TYPE OF STANDARD AND PEOPLE DO WALGREENS HIRE NOWADAYS???!!!! Be careful people.
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November 2023 by Kate Quintero
Today, May 6, in the afternoon, the person in charge of passport photos treated me with a terrible attitude, this woman does not care about giving good attention, I talk on the phone ALL THE TIME while I take photos of myself and my son, He took them out however he wanted, they turned out terrible. Then he motioned to his partner as if I were a terrible customer, AT NO TIME DID I TELL HIM ANYTHING! In the end I was so angry that I threw the photos in the trash, they were not at all presentable for what I needed, I wasted my time and my money.
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September 2023 by Kevin Romero
I just work here I love most of my coworkers
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September 2023 by Mario N
Pharmacy puts you on hold for 35+ minutes. Then hanges up…
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September 2023 by Nazariy Klymchuk
Dumb and useless manager in this location =Bad experience on EVERY visit , what a shame
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September 2023 by Cristina
Extremely pleased and knowledgeable staff with friendly attitude. Always willing to help you. Highly recommend.
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September 2023 by R “Terry Hanson” O
Expensive prices and terrible beer selection. They have around 6 different beers but in every sort of arrangement possible. It’s really weird.also asking people with gray hair for ID’s is nonsense.Update - I got a prescription here once. They call me every day with an automated system telling me to get a refill which I don't want. You can't call them to remove it etc. Updated again - I spoke to a pharmacist and she was outstanding she fixed the spam autodialer. She gets a 12/10 the rest of this place gets a -1.
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August 2023 by Niurka Acosta
I find everything I'm looking for and more
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July 2023 by Darling Figueroa
Very bad attention from the workers, I don't know how such a large and prestigious company has this type of workers! They really shouldn't work as customer service. This is not the first time this has happened to me in this location.
