Anna and Ernesto at the 5th Street store were incredibly professional and friendly. They helped me with everything I needed to exchange my old IPhone for a new 14 Plus, and I actually really enjoyed my time there with them. This is the Miami Beach Verizon store to go to!
September 2023
Anna saved the day!! my SIM card wasn’t working and Verizon customer service was making it difficult. Anna stayed on the phone with them in store for me and navigated it all. Without her it would’ve been hours of confusion. Thank you Anna!!!
March 2023
Anne was WONDERFUL!! Got my phone up and working again, she had great knowledge and was soo patient with me. THANK YOU!!