Anna and Ernesto at the 5th Street store were incredibly professional and friendly. They helped me with everything I needed to exchange my old IPhone for a new 14 Plus, and I actually really enjoyed my time there with them. This is the Miami Beach Verizon store to go to!
September 2023
Anna saved the day!! my SIM card wasn’t working and Verizon customer service was making it difficult. Anna stayed on the phone with them in store for me and navigated it all. Without her it would’ve been hours of confusion. Thank you Anna!!!
May 2023
Anna was amazing helped rectify the issue with our phones that one of her colleagues didn't help with the day prior.Amazingly friendly and helpful service from Anna, but was very unhappy with the service and attitude from Ivan.
