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October 2023 by i
rude manager. very passive aggressive.
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March 2023 by Lucrecio Vazquez
They close the door 10 minutes before closing
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January 2023 by Guillaume R.
Great shopping experience. Some nice tops.
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December 2022 by Paula Gil
I love Urban Outfitters, and the experience I had in this particular store made me like it even more! Jill is a really caring employee and has excellent customer service ?
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September 2022 by Davonte Alston
I was looking for a very particular pair of pants, and Keagan & Manny went out of their way to make sure I left with something I was happy with. 10/10 experience.
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May 2022 by Anastasia Wilson
Super cool and hip! Clothes and store has very fun feel! Go in just for aesthetics or picture
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April 2022 by Merrill Boehmer
Great 40% off sale today!
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April 2022 by Nayeli M.
This place is horrible, my order was $104.74 but some of my clothes were cancelled because it was not available, so i was supposed to get a refund 1-3 business day, but that never happened. then 1 week after i could see the money on my debit card but i could not touch it because "supposedly" it wasn't finalized. So, i called the head office 2 weeks after and told them my money was never refunded to me, and they told me it was but that's not true, so then she calls this store and ask what happened with my money and what she told me was i will get my money back 1-5 business days, but then i check my bank account and then the money was there as soon as that call happened, this worries me because i don't know what they tried to do to my money.
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February 2022 by Trish Kennedy
Unfortunately tonight was my last trip to this Urban Outfitters. While there was a very kind staff member who helped my son get a mask, thank you! The manager of the store was unable to assist when the sole checkout clerk struggled for over 10 minutes attempting to checkout a couple who’s credit card continued to be declined. As I waited with my children I noticed the manager chatting to another employee in the front of the store so I politely asked if he could assist us with our purchase, he proceeded to inspect the struggling clerk whom he did not try to help and told me “just wait”. I laid down our items and departed. I said to him as we were walking out, “I wish you cared”. Because I really do wish he cared. Goodbye Urban Outfitters. -a Former Loyal Customer
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February 2022 by Gabriela Bacalao
I bought the most beautiful dress for my bday party!!! The store was amazing
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January 2022 by Foodie
Great selection! Really big shop and nice staff :))
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August 2021 by anwar almond
Cashier was awesome and had a great personality
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August 2021 by Aleksandra Janevska
Aventura is alot better
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July 2021 by Kim Byars
Best UO I have been in . It had an upstairs too. Loved this place . ❤
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July 2021 by Maria Miron
The staff is always so helpful and cheerful, put you in a good mood and make you wanna shop? good marketing strategy
