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November 2023 by Mike O.
Guard your wallet friends!!! I thought the people were nice and the service was done quick once the tire I needed arrived at the shop. That said, buyer be ware... this is not like simply buying some new pants at the store... it's more like haggling over the price of a melon in the streets of New Delhi. They wanted almost $700 for a single tire change on my car. I already knew the price of my tire after checking Amazon. The guy I was working with immediately said "he'd give me the tire at cost" and dropped the price almost $150. Imagine if I hadn't done my home work??? Don't walk into this place without knowledge- They will take every dime they can. I have no problem with anyone making an honest buck but is this really necessary at a tire shop? Again, nice people at the shop but this really left a bad taste in my mouth. Also, the service cost over and above the tire cost was still quite a bit. I'll eventually need new tires that aren't an emergency flat. Not sure I'd want to deal with these guys again...
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November 2023 by E H.
Great service ! Friendly professional staff ! The price was very reasonable and timely repairs !Well done!
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November 2023 by Jolie Glassman
DO your homework & read the reviews - which I hadn’t done & I took my car in yesterday for new front and rear brakes and an oil change and the service and he told me he was going to call me with a quote this is Manny that I dealt with and then he called me an hour later with a quote of $2389 and it was so expensive that I said forget it I will pick up the car and take it elsewhere and he said OK and then I called right back and said my employee is going to pick up the car for me and he said OK and then once my employee got there he told him it was $125 and he did the oil change so my employee paid him with his card which was very fishy to me as he did not mention that on the telephone with me so I took it to thank God this new place I gratefully got hooked up with on 79th St. called BMA Automotive and they quoted me half the price actually even less than half. I paid $1113 and I was fishy about the oil change so I asked him to check the oil and because I have a BMW and it didn’t have a dipstick. He said the only way he could check was if he re-changed the oil again so I had an intuition that they didn’t do it and when he changed the oil, they never changed it in the first place, which is totally criminal as he lied to me and charged me and said he did an oil change when he never did and I could’ve been driving around for the next six months with a corroded oil, filter and oil when the new people on 79th pulled out the oil it was dark brown and the oil filter was pitch dark brown see the attached picture of the new one that is light blonde that was put in 13 hours later and then the dark brown nasty one that they swear they changed 13 hours before. Manny denied it and he definitely lied and this is not the only review I will be leaving as I hope to save many people in there choice for servicing their car when they drop it off and think they’re paying for something and maybe they don’t do it at all , so for sure check out BMA automotive as I’m grateful I found them and they were amazing service and they showed me all the old parts and the new parts and they did phenomenal job and I should’ve known better as they have 4.9 stars and super high ratings and tire choice has terrible reviews when you look at the -negative ones
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November 2023 by Allison O.
I walked in at opening time Sunday (8:55, first one there) to get my tire checked as it was flat. I called back at 10:41 AM, was told my car would be checked next. At 12:28 PM I was also told my car would be checked next and there was only one tire mechanic that day. At 2:26 PM I was finally told the car was ready (how long had it been ready?!). Mitch was very professional and kind during each interaction. They apparently removed a "very little nail" and patched it for $45. The wait time was atrocious. I do realize I walked in, it being my only day off that week, but I was almost certain I was skipped over several times. I was the first one in line that day, so even if they had to attend to a scheduled client or two, I should have been worked into the schedule earlier especially for a "very little nail". Bring things to occupy yourself... the botanical garden and plenty of cafes are nearby.
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November 2023 by Shana S.
I have to say, Manny is one of the all time best customer service people on the planet! They are so nice and professional and much more affordable than other options here! Big recommendation ! they are fast too. As long as Manny is there, I will be back!!
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October 2023 by David Bolger
These guys are great ! I brought the car in at 4:30 on a Saturday with a screw in the tire. They had it back to me by Sunday morning. Open on Sunday! 5 stars plus !!
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October 2023 by Jonathon Ende
BEWARE. Thieves. Brought my car in to get easy tire patch. After having the car for 24 hours and lying about leaving a voicemail they still did not fix it. They then proceeded to lie to me that they checked the car and that I needed 2 new tires only to find they did NOT even touch the car. Thieves. Not to be trusted!
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October 2023 by David Groupe
New to the area. And I get anxiety going to garages. But I had a tire go flat and they were so quick about it. They were slammed and squeezed me in for a new set of tires last minute before they closed. A week and half later the new tire got punctured and they again plugged it and were so nice about it and didn’t make everything feel like a whole process with a ton of paperwork and sales pitches which I’m grateful for because I’m admittedly easily frustrated when it comes to stuff like this. Just wanted to show some appreciation.
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October 2023 by Alex Pyrig
I came in to the shop because it had over 4 star rating and seemed like it was a good place but now I’m feeling as if the stars are fake. The front desk worker, Mitchell Moure made my first experience terrible.I came in just to replace my tire. As soon as I came in, I felt as if there was some type of tension between me and the front desk worker (Mitchell Moure). However, I went on to order my tire without thinking much about it. My tire was supposed to come the next day and he gave me a call telling me to stop by without letting me know any specific time and I told him I had some meetings to attend to that day, so I would probably stop around 5:00pm, and as I did, I stopped by at 5:15. As I was waiting in line I was in the front desk by 5:30. I had my tire out already and I said all I needed was for him to change the rubber on that one tire because I needed it for that night but he wouldn’t. I didn’t think much about it and he just told me he would give me a call the next morning when my tire would be ready. When I came in he gave a a little attitude again for the third day in a row AND THAN he proceeded to try to charge me for another guy when he was well aware of my name because when I came in he said “your Alex with the accord correct” and I said yes correct. When he tried to charge me he said “your not Jonathan…” and I said no. Anyways he then pulled up my tab again for $296 when I paid the first day and I told him didn’t I pay the first day and he proceeded to act as if it was a mistake. I understand everybody makes mistakes and has a bad day but he showed me an attitude every single day and made a mistake not once but TWICE that almost costed me another $300.I have no complaints about the job done because I ended up changing the tire myself but the front desk worker ruined my first and last experience. I had a friend who went here once before and I will make sure my family and friends never go here as they try to take advantage of you and give you an attitude.
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October 2023 by Franco Cisternino
Bring my car with a punctured tire at 11:15 am the guy told its gonna be an hour or so, I said ok I'll wait patiently. At 2:47 pm asked the guy to help me out because I have to get my kids at school (3:05 pm ?). This guy start screaming at me saying that he never said an hour or so. 3:05 pm still waiting. If I could I would rate this place negatve 5, because they don't even deserve 0.?
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October 2023 by Hannah S.
I had an unfortunate experience at this tire place. When we arrived, an employee named Mitchell greeted us, and his attitude was terrible. When my boyfriend questioned why a basic tire patch wasn't possible (it felt like he was trying to scam us), Mitchell's response escalated to SCREAMING at us!Although he later apologized, after I told him he needs to learn how to compose himself, the incident was still incredibly unsettling. Under no circumstances should customers be subjected to such aggressive behavior, and this certainly left a negative impression.
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September 2023 by Glen L.
Extremely helpful and very reasonable prices would highly recommend. Shout out to Mitch who was phenomenal to deal with!
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September 2023 by Zalman Bacheikov
Irresponsible business . Made an appointment online for Tuesday afternoon.When brought the car in, J told me that they didn't have time to do oil change that day. He asked me to bring the car back in the morning. Next day at 8:30am I was there. Mitchell accepted the car and promised to call when done. I called at 12 pm and 3 pm - car wasn't ready. At 6 pm I picked my car from the same spot I left it in. Nothing was done to it. So be aware when doing business with these unprofessional people. They don't want your business.
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September 2023 by Stefano D.
Super nice and got everything sorted. I don't understand why they have such weak reviews
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September 2023 by P
Whatever you do, do NOT go to this location. They fixed 4 different parts of my vehicle, and every single part had to be refunded because they messed it up. They put a battery in my car that is not compatible with Dodge chargers, and now the battery is leaking fluid all over. When asked about the warranty for the battery, they said it only applies if I bring it back to one of their shops. STAY AWAY FROM THIS LOCATION. They are NOT going to help you. They will only make your problems worse.
