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October 2023 by Matt I. Eflanli
Carla ia the best. 5 star service. Thank you ?
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August 2023 by pirulo llc
Rude in the branch. No help from the if there is no financial gain. No answer or return call. Incredible difference with branch blocks away. If i were owner i would be comcerned..
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August 2023 by J A
What an Amazing service by Angel Mendez, I came with my kids to open a bank account and he was nicr and patience with them
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June 2023 by Katty South Beach
Good attention, not crowded Great bank
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March 2023 by Tony Prades
Too busy to keep your word !Shouldn’t play with peoples time, it’s not fair for you to wait my time two days in a row, about something you told me to just come pick up..
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March 2023 by S E
Wonderful, friendly employees.Personal attention.
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March 2023 by Natanael Ramires
(Translated by Google) Excellent attention(Original)Excelente Atención
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September 2022 by Matheus Tavares
Best unit ever, opened even on weekends. All staff are really kind and helpful.
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September 2022 by jacob lee
Worst customer service I have Dealt with in Miami. That really says something. Went in with a simple customer service issue. No one at this facility was able to clearly communicate with me what I was trying to do and instead roped me into opening an account before revealing it’d be 7 days for that to clear. Which could have been easily resolved if that was communicated at the time of inquiry. Additionally, as I lost Patience with the incredible inconvenience the person I spoke with, which was a manager stated they would not help me if I was angry. They then Walked away, and passed my needs off to a co worker which to me was extremely unprofessional considering you and your employees caused the issue.It should also be noted that I was not the only customer there that was upset with their customer service and this is also not the first time that this branch has shown problems with their communication.However the predatory banking, awful customer service, and disappoint was enough for this to be my first and last trip to this bank.
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June 2022 by Maria Hadjikyriakou
Convenient hours (open even on the weekends) and friendly staff. Angel was especially helpful with addressing my banking needs.
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May 2022 by Matheus Tavares - De tédio, a gente não morre
Best unit ever, opened even on weekends. All staff are really kind and helpful.
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March 2022 by David Young
Branch staff are super friendly and helpful, but sadly you eventually have to call customer service. After waiting 65 minutes on the phone (during bank hours) to try and remove a hold placed when trying to fund my new account, I was told that customer service can see no hold. Now I have to go into the branch to close my new account. What a waste of my time! Please don't waste yours.
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December 2021 by Mila Musich
Angel was very helpful!!
