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January 2024 by Ronald Perez
Great people n fantastic service!
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December 2023 by Gricel PIwko
Worse branch. I’ve tried several times and it always disappoints. 8:38am. They just opened. The lady teller is eating while helping a customer and the other male teller said he had a system issue. Short story after waiting nearly 20 minutes I left. Never using this location again. Horrible customer service. 5th and Collins Ave Miami Beach
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October 2023 by VG2016
Location looks good, but they don’t have parking (your car will get tow) or people working at the counter. I ask to the guys seating at the desk if they could help me but they say no.I drove to the one in 41st and everything went well and fast.2 people at the counter and they even have parking ?
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July 2023 by Moshe Denis Louis
I had very bad experiences with this Bank for yearsFinally they have Arlene Lopez she has turned it around fast service she is on the front polite and helpful…not hiding in the back like other supervisors…Shalom
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June 2023 by Robbie Brevifolia
I had a great experience here in June 2023. The staff was attentive and professional. I left satisfied. The bank was clean and well maintained.
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June 2023 by Daniel De Oliveira
Worst bank experience ever, do yourself a favor and look for another bank to do business with!
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April 2023 by Guga Gus
April 10 2:40 pm . I just stopped by to open account . Laritza…A blonde , long haired lady wearing brown pants said she could not take care of me because an appointment is needed and she and her con worker were about to go to lunch . No further comment are needed after this type of welcoming to a branch.
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April 2023 by Diego Quintero
The worst service that I’ve ever received from a bank.
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March 2023 by Jazmine
This place is terrible inconvenient rude people 1 teller none of the atms work honestly as much money that is passed through this bank the employees act like they're doing you a favor whilst getting paid to do a job. Yea we know customer service in Miami Beach is trash but banks are a dime a dozen nowadays.
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December 2022 by Jason Joshman
Have few business accounts went to get change Alessandro all he could provide is 20 in Quarters..Hopefully Mgt can do better..
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November 2022 by Godric Blanco
Great staff and good hours of operation but the banks is soo limited in operations - I deposit a check from the same bank and it takes 1 day to clear - I can’t do the wire amount that I need to pay rent - I can’t see any image if my checks pass 2 months - very short staff - for the logo the most convenient - comes short to that !
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October 2022 by David Depaz
Not to helpful, they take long time to attend you. Hard to locate a manager and if you leave a message for the manager to call back, they will not call you back. Over all this bank is not good at all on customer service. They make me feel that they are doing me a favor were I am the one leaving my money and paying for the service. As I said no good costumers service.
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September 2022 by chad wilson
The bank teller helped me and was very pleasant
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July 2022 by Leo Davies
The best staff, all very nice, especially Patrick. Great experience.
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April 2022 by Denis Avraham
Please Please Please Corporate pay attention to this Branch the Mgr or the Customer rep is not here no Signing list for Customer been waiting over 28 minutes also called Customer service I live across have 6 accounts here it’s very disappointing only One person working Karen one of the person working here just hides I tried to inform here she seemed to care less..Chase WellsFargo as well as Citi all their Mgr’s r in Front please send Mystery Shoppers or visit those Banks and have a Good Mgt team at this location.Shalom