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September 2023 by panos gomos
We had a great experience with sixt company and we are very satisfied especially with assistant Carl which is a very helpful and polite person.He was perfect! We definitely use with glad this company in our next trip.
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August 2023 by Guillaume R.
This sixt has done its best and found a car which was good for us. Finally ! Great customer service there.
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July 2023 by Steve Yoo
Staff very friendly and quick. My car was very clean. Not sure price was a great deal but compared to my experience with other rental companies I did not shop around
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June 2023 by Kasha Siemiaszko
Highly recommend Sixt and will only use them in future trips to Miami. A huge thank you to Luis at Sixt on Collins road. He was amazing and supper helpful. Thank you ?
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June 2023 by Yoel Klein
I have bin renting from this location for months now I have bin satisfied with this location great carsBut I had to run after them to charge my card monthlyAfter finally getting all charges settled and making sure they use my cc on file for any toll or paymentsMy car got towed with no explanation this is a serious inconvenience that should never happen
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May 2023 by David Fertig
no one at the counter for over an hour had to sit there and wait after I made a specific time an appointment. Same problem as I drop off.The car was excellent, but the service was so poor I would likely go back to one of the major agenciesTheir whole system makes no sense. One guy doing everything means he can only service one person every half hour.even if they have three employees at a location. They can’t handle more than one customer at a time.
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May 2023 by Tango Oscar (Tango)
Booking car in early morning at 8am , one hour later, you can pick it.They upgrade the car because the car had already been occupied, it was nice.Before 5 pm, you can return here..
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May 2023 by Hikmet Karakaş
terrible business. I have recieved my card at half fuel and they told me to bring as half fuel and I did as they told me. Then 2 days later I saw on my invoice that they charge me 96.28 usd for fuel. After I called them they didn't turned me back. These people are like mafia. I am going to sue them and make them pay way more. They try to steal your money instead of providing a good service. Never do business with them! Stay away!
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March 2023 by Eli Wilson
I have used this location numerous times, and have ALWAYS been pleased with the level of service, and professionalism. I will be back to rent from you guys again.-Eli
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March 2023 by Nikolai Medvedev
Good car, good price and very accommodating terms for car rental.The location is right in the lobby of Westin Hotel, so one can relax on a couch or have some coffee/snacks on the Coffee Bar in the nice air-conditioned lobby.The parking is next door.Special thanks to manager Tori, who was very helpful with arranging the car on Feb 23, 2023 (Huynday Tucson).
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March 2023 by Michael Felsman
The car I reserved and was told would be available was not when I arrived. The manager upgraded me to save my evening without any issues. Will always think of SixT first going forward.
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February 2023 by Bruce Santner
I never rented from Sixt before and was apprehensive, especially reading some of the bad reviews. I must say, however, that my experience at the 4332 Collins Avenue, Miami Beach location was nothing but very positive. Maybe it was just good luck that when I arrived on a Monday morning at 11am there was nobody there and I was able to go right to the counter and talk to a representative. There were 4 counters staffed by 3 people. The rental transaction went smoothly, no pressure or upselling, and I was out and on my way shortly with the intermediate car I reserved. When I returned it one week later, also on a Monday about 11am, there was a line of people waiting to see a representative but I was able to just walk up to someone at the counter and return the key no problem. I received email confirmation a bit later. The location is across the street from a Miami Beach Trolley stop so getting there and leaving is easy. I don't usually write reviews but feel this Sixt location deserves credit for efficiently handling my rental and on that basis can recommend it.
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February 2023 by Lisa Lustig Marcott
This was by far the worst rental car experience of my life. Rude associates, Incompetent, not detailed oriented, took over an hour to process even though pre-registered and pre-paid. The car I was assigned had the service light on. If it hadn't taken over an hour to get the car I would have exchanged it. Outdated systems. Mixed up reservation, terrible customer service - awful experience start to finish
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January 2023 by Frankie
Needed to rent a car for the day and had the best experience from the gentleman Mac. Friendly staff and had an easy check in and check out on returning the car.
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January 2023 by CDT Advising
Amazing service! Carl in Miami location off of Collins was the best there is. Enterprise had failed us and I walked right in and they accommodated me immediately! The best!
