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November 2023 by aaron edewards
This is an awesome 2 story shoe store. If you want expert help from a true sneaker head, ask for Precious and prepare for a tour of footwear you won't forget!
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November 2023 by Buzi Wildazz
Get apparel, good pricing, latest styles and when it came to the staff in particular Precious is Very knowledgeable, helpful and stylish when it come to get fresh. Great atmosphere and hip environment!
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September 2023 by Qeiana Lopez
Gustavo from the Miami Shoe Palace Collins was amazing he had great customer service and he was great with helping us get foot wear and sizing! He was pleasant and kind!!! He displayed a knowledge to sneakers and walked out with 2 pairs and extra clothing items!
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September 2023 by Mindylee Lopez
Gustavo from Miami shoe palace offered wonderful customer service, displayed a knowledge for sneakers, was available anytime we needed sizes etc.pleasant attitude and smile through whole transaction from start to finish.
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September 2023 by Mildred Hernandez
Great customer service shout out to Gustavo at Shoe Palace Collins. Was just browsing and walked out with 3 sneakers!! Thank you again for your knowledge and assistance with all my sneakers.
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September 2023 by Steffy Lopez
The staff overall has amazing customer service. The managers are all great people. Very clean store, beautiful shoes at retail price, they even put the shoe on your foot when you’re trying it on! I don’t ever want to step inside a Footlocker or Champs again!
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September 2023 by Steven Brown
Jose made me feel like a mvp as an owner of a corporation I am very pleased with even how he made me want to buy
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September 2023 by Estefany Matta
Best shoe store out there hands down! I’ve been to a couple of different shoe palace locations and by far this one is the best! A1 team with a great customer service overall.
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September 2023 by Jessica M.
M favorite store, great customer service and its always neat.
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August 2023 by Kirkley Grant
Terrible shopping experience at this store on my last visit compared to previous visits. This store needs proper management asap as the employees same more interested in making there own money compared to selling the store products. I entered the store with my wife searching for some shoes to match an outift. The store did not have the item I was searching for available at the moment. The employee that was assisting me then proceeded to give me a business card and also told me to follow him on IG where he can supply my shoe requests. My issue with this is I am in a retail store seeking to buy an item for retail and the employee of the store is trying to resell shoes that most likely he got from the store instead of seeking an alternative shoe that has similarity to what I had inquired about. I ended up not purchasing anything due to the lack of customer service and attention to detail by the employee. I went to a few other stores in the close proximity like Snipes, Nike at Lincoln Road and Foot Locker on Washington Ave where I did not experience what I experienced at Shoe Palace. Avoid Shoe Palace Collins at all cost until they are under better management practices because there employees are a reflection of the company.
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August 2023 by Newminati Nieman
THANKS FOR ALL YOUR HELP ASHLEY!! Excellent service! Thanks also to the manager Angie. You all are great. Happy to have a good store with good people in the neighborhood!
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August 2023 by cassey henry
Thank you Gustavo!!! He was super nice, helpful and accommodating. Amazing service, he made me and my family want to buy more. He also helped me pick out clothes which I really appreciate. Everyone there was great and so was the energy! - Cass & Kel from Canada
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August 2023 by Rosaly S.
Nice, clean, great customer service, way better then snipes We Th Beat store. Thank you shoe palace for sticking to the basic, giving that great customer experience.
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June 2023 by Alessandro Baglio
Shena and Lay both so amazing ♥️ very kind absolutely nice
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May 2023 by LAND ROVER
Listen when I tell you selections they hot em all!!!! Stopped in to try the new shoes that ever one is ranting and raving about....tried them on and well they had my size, thr color, and the style I wanted..one pair left .FLEW OVER TO BRICKELL CITY CENTER TO SEE IF THERE WOULD BE A DIFFERENT VARIETY..NOPE NOT AT ALL guy said yhosr are hardbto find and if you saw them grab them I IMMEDIATELY called back to have them hold em and the girl was more than happy to hold em for me !!!GREAT SERVICE AND WHAT A STORE!!THANKS AGAIN GUYS YOU ARE ON POINT AND THIS IS A PALACE!!
