-
February 2024 by Debora Schneider
They treated us very kindly and quite quickly, they solved all our doubts and problems. Very thankful
-
July 2023 by Rosie
(Translated by Google) My experience with this bank has been amazing, especially with Ms. Massiel. She managed to solve our concerns and satisfy our needs, showing efficiency, responsibility, empathy and cordiality. I appreciate having come to that branch in Miami Beach.(Original)Mi experiencia con este banco ha sido asombrosa, especialmente con la Sra. Massiel. Ella logró resolver nuestras inquietudes y satisfacer nuestras necesidades mostrando eficacia, responsabilidad, empatía y coordialidad. Agradezco haber llegado a aquella sucursal en Miami Beach.
-
June 2023 by Yeshimabeit Milner
I want to say a special thank you to Paolo who helped me complete a complex but urgent transaction. He was timely, professional and kind.I have lived all over the world but kept my Regions Bank account for ten years. People like Paolo are the reason why.Thank you Paolo! And to the whole team at the Arthur Godfrey Rd branch!!
-
June 2023 by Mili Calo
(Translated by Google) My experience with this bank (branch) has always been 10 points, all its employees have excellent service, I also love that it is always not very crowded and I don't expect...(Original)Mi experiencia con éste banco( sucursal) siempre ha sido 10 puntos,todos sus empleados tienen una excelente atención, además me encanta que siempre está poco concurrido y no espero..
-
September 2022 by M M
(Translated by Google) Bad customer service(Original)Bad custumer service
-
November 2021 by Sal G.
REGIONS BANK sent me an offer stating that I would receive a '$500 BONUS' for opening a LIFEGREEN Checking account, enrolling in on-line banking within 30 days of opening & then making $1,500 total deposits within 30 days. VERY straightforward, little or no room for confusion--then finally, your $500 bonus would be directly deposited to your checking account within 90 days of completing requirements. On October 14th, 2021 I opened checking account by phone with the branch @ 2700 NW 107th Avenue, Miami, FL 33172. This took approx. 40 minutes but there were no problems. I asked if it would impact my credit-they responded not a hard check so no it would not. This indicated to me that they were going to check my credit history before approving account. My credit score is literally VERY CLOSE TO PERFECT! I deposited via credit card by phone (on same initial call) the minimum requirement of $50 proceeded by 2 separate deposits of $450 & $1,000 on 10/21 & 10/26 totaling the $1,500 that they required to qualify for ALLEGED $500 BONUS. On morning of 11/15/21, I went to check my Regions Checking balance only to find out that it had BEEN WIPED OUT TO 0!!! Only thing that showed was an 'Account Withdrawal' Pending for $1,500 with no explanation. THIS IS HOW I FOUND out that someone had shut down my account, again 0 explanation. I called their Customer Service and was told I had to go into a branch, which I did in Bay Harbour Islands, FL which I did that same day. They said they couldn't say what happened--that I had to call customer service. This began a 3 day circus of each telling me I needed to check with the other--cust. serv. via phone blaming branch & viceversa. I then went to Arthur Godfrey Rd. branch in Miami Beach, FL on 11/17/21 to meet with their 'FRAUD claim' dept (made online appt) to see if I had better luck determining what happened. Same game--no answers. They have responded that on 11/14 a check was cut for $1,500 to be sent back to me within 7 business days but no reason for my account being shut down like that. They seemed to think that I should be fine with that. SO, after wasting all my time & effort, I've still yet to receive my $1,500 that I deposited (I requested they cut me a check there or cash would be fine, they weren't doing that) NOR AM I RECEIVING THE so called $500 BONUS! I don't know what kind of fraudulent scam they're running trying to increase their business, but this is incredibly UNETHICAL to say the very least.
-
June 2021 by Hernan Chaves
Great drive thru experience.
-
September 2020 by Dennis Urrutia
So far they have been given me very good service and they are very corteos.
-
March 2020 by Gustavo Alejandro Alvarez Vanegas
Worst customer service, the the teller who is taking care of customer at this moment is very rude with non account holders , this kind of things is the reason. Because I did not open an account with them
-
February 2020 by Sean Fine
entire branch has a system is down error so unableto use atm or do any transactions inside
-
October 2019 by Merry rmz
The drive thru is supposed to be open at 8:00 am. There was nobody by the window, i had to wait until the bank opened at 9:00 am in order to make my deposit. Very inconvenient and u responsible from the teller at this bank. Disappointed!
-
February 2019 by Thierry Read
I go there on a regular basis, there is never a waiting line and Hazel is always smiling and ready to help.
-
September 2018 by Tomer Zilbershtein
This was honestly the worst banking experience I have ever had. Raymundo spoke to us with condescension and was trying to finish our call as fast as possible. We were simply trying to open a business checking account for our nonprofit, but despite our attempts, he made it a hassle to see any possibility of working with Regions. Taking our business elsewhere.
