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January 2024 by Jonathan Hart
Great staff. Very fast service
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December 2023 by griffin sher
Honestly the worst pharmacy I’ve ever been too. Sometimes i literally can’t believe how incompetent they are. Every single month for the past 6 months they’ve had the same problem understanding my doctors orders. My doctor had been doing my scrips the same way for years and never had a pharmacy not understand it.
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November 2023 by Lori D.
Beware of the gift card situation. Bought a $50.00 gift card from this Publix and when i went to use it -- said there was only .99cents on the card. Went back to Publix and after a huge long story about cards being hacked and others having the same problem -- they declined to refund or replace the card. So I lost $49.01 in this scam. Also not sure why there's never more than one cashier during the busiest time. LOADS of employees hanging around the customer service counter and standing around, but no cashiers. If you order a sub from the deli online make sure that you don't arrive on time because it won't be ready. Ever.
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October 2023 by Kirenia M.
The service can use some upgrade. This has been our Publix for the last 6 years and that's in my opinion their main flaw. Deli department has improved a little bit, food quality as well, however the cashiers can use some customer service training, specially one name Lydia, if you need to ask for something don't waste your time, she ain't good at multitasking or helping. Others are awesome but customer service should be excellent specially for a Publix
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September 2023 by Justin Verley
This pharmacy illegally chooses not to fill prescriptions at their own discretion. I have been seeing an in person psychiatrist for nearly 5 years, and this pharmacy told me that they will refuse to fill any prescription medications I send in unless I get a new miami psychiatrist. First of all it took me years to establish care with my primary doctor and I don't plan on getting a new one - and I don't have to. If I did want a miami psychiatrist, it would take me a minimum of 6 months to setup care. This Publix's practice of full blown refusing/neglecting to fill prescriptions is illegal and dangerous
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June 2023 by Scott H.
Mostly this is an ok Publix, but I had a negative experience with an employee today who should be reprimanded. I was looking for items in the frozen food case. He was nearby mopping the floor. He suddenly shouted "you can't be there, I'm mopping up water. Do you want something out of there?" I told him I did and he again rudely shouted "what do you want? You can't stand there. Tell me what you want!" I told him and he grabbed my items and threw them into my basket. As I walked away he turned to me and said "you can't just go there" referring to the freezer case. I responded "I can and will go there if you expect me to do my grocery shopping. That's why I'm here! I walked away.What ever happened to "be careful of the water on the floor?" Can I help you with something? Here, let me get that for you? That's the type of customer service we should expect when spending our dollars to pay that employee's wages.I'm getting so tired of bad behavior being rampant and tolerated everywhere. People need to be held accountable for bad behavior, rewarded for good service, and trained in good service. I hope Publix reprimands the employee who was mopping up water near the frozen food case at about 3:00 this afternoon!
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April 2023 by Ivelisse Oliveras
I changed all my Rx's and the entire families from both CVS & Walgreens to Publix. Let's just say what a breath of fresh air. All the associates have been beyond helpful, all Rx's get filled in time and if they are cheaper with a coupon they do their best to help you get them. I would recommend going w your local Publix Pharmacy over any CVS or Walgreens.
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March 2023 by Tracey E.
Supermarket is great. Pharmacy is really poor. There is only one pharmacist, and if you get there to collect medication that's just been prescribed and he has gone on break... you will have to stand around waiting for him to return. Been told it will be at least forty minutes. I have a sick child, there is no point leaving and returning, I will have to stand here and wait. This would not happen at a CV's or a Walgreens.
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March 2023 by karen k.
Some of the best specials around. Get their card and start saving. Bakery, produce and staples for vacation travel is a must.
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February 2023 by Sasha GEISHA
This is a terrible pharmacy ! Don't come here ! The employees are completely non-professional! They need to be completely stripped of their license ! It 's the same thing every month , they can 't find the recipe ! Only one guy can do it here ! And two girls get paid just like that , collecting a queue of 20 people ! The worst Guarda employee
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November 2022 by Michael P.
I love Publix, but don't try to get a sandwich made at this location. It's like the people that work at the deli don't want to do anything. You have to wait 30 minutes per sandwich. They are just lazy.
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September 2022 by Bianca G.
I remember there was young employé named alex that was very helpful , helped me find a product i was missing and i also saw him helping a elderly woman put groceries in her car , he welcomed me to publix and was a very fast cahier honestly was amazing and saved me time to go home to my kids :) "thank you alex" hope to see you there again.
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August 2022 by Austin F.
Illiona in the deli was amazing, friendly, and patient. She made me the best sandwich I've ever had at a grocery store, she deserves a raise. Best Publix in the area.
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August 2022 by Sarah P.
Wow what a building, totally innovative and very Miami inspired. It almost looks like a cruise ship from the outside. Sleek and sexy and located in the Sunset harbor part of Miami Beach and right near the Maurice Gibb Memorial park (see my other review).
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November 2021 by Alen P.
There's two Publix basically two blocks from each other in this neighborhood -- and this one is the better of the two. Much bigger, wide spacious aisles, easy parking in a covered garage, fast check out lanes, and the staff and managers are all super helpful. Chia seeds? Oh, yes sir -- Aisle two. Thank you, my friend! And it's got a pretty stand up clientele. Pretty much all through COVID, the people at this store took it upon themselves to wear a lot of masks, whether it was required or not. Good on them.
