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October 2023 by Rozeta Mahboubi
After years of living and visiting Miami Beach, I paid the wrong zone for parking fee by accident. The lack of forgiveness and consideration after providing back up and explanation, has sadly lost my loyalty and businesses for the City of Miami Beach. As a tourism professional I will not be recommending my clients there.
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July 2023 by John Gonzalez
The woman in the front might be one of the most condescending people i have ever met. She thinks people aren't noticing the way she is treating them but not only with me but with every person who walked in she treated them this way; any time a question was asked or there was a misunderstanding it was as if someone insulted them; I see the money from the City of Miami Beach is going to a good place with this special individual. Aside from the princess in the front all the people inside who actually processed the transaction were very sweet just unfortunate the first person you interact with acts entitled.
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July 2023 by Ryan Hollister
Open Monday through Friday 8:30 AM - 6:00 PMClosed for lunch every day 12 PM to 1 PMCost of one year parking permit zone 15 is $224
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December 2022 by Rachel Cruz
The guy on the front desk was so bad with us, he doesn’t explain us the requirements for apply for the residential permit and we need to change the name of the bill and lost money and waste our time going to the place in 3 times!!! The guy just speak in English and he look that we don’t understand everything that he talk but he continue talking so fast with us, that was cruel and disappointing, we are latinan and feel like a racist way to say us, need learn more English
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October 2022 by Bill Belmihoub
Officer widner is a blessing as a protector of the civilians and a humble helpful character. I Am truly grateful for him to be part of the Miami Beach force.
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September 2022 by Daniel de Ojeda
Super friendly. Super helpful. Quick and efficient. Thank you!
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September 2022 by Lida Buritica Bichel
Sent documents updating my residential status. This information only applied to receive residential status discount for one car in the household. Additionally this email wasn’t enough information for them to be able to update my ability to purchase guest parking permits. It required my personal visit and wait time at the office. So frustrating!!!!!!
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September 2022 by Armando Lopez
This guy E Marquez has an actitud issue, he is so rude no education at all I think the city should have people with better education at least, I believe that he wanted to be a cop and couldn’t comply with this dream
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September 2021 by Kareena Krupp
I live on the beach and pay to park in my zone. Never any parking because parking enforcement does not enforce the residential zones. I was parked before the no parking sign, but of course they came to give me a ticket and tow me!!! I’m so upset because I was not even close to the sign! So I have to pay and ticket and the towing fee! That is BS. They need to do their job and They need to enforce the people who don’t belong in the zone not the residents that pay to park in their zone. At night I can never find parking!!!!
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September 2021 by Ivana Pejicic
This place is a joke. I was there 11:45am and they couldn’t assist me because they take a break at 12. I was told to come back at 1. They didn’t open their door until 1:20pm. People were waiting OUTSIDE in a line, not to mention 100F outside. Could you care less!!?
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September 2020 by Maria Gatti
Many thanks to Senior José Luis Ovando (Parking Operations Supervisor) and Officer 9526, who helped me last night at Pine Tree and 51 with the car! Words of gratitude to you are not enough! Here's to more People like this!! ??????
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September 2020 by Jose Luis
#1 reason to avoid Miami Beach and take your business elsewhere.
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September 2020 by Yalitza Rosario
The service is really good and fast
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September 2019 by NANDO DAMIAN
Horrible customer service !!!
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September 2019 by Jayden Cricket1
The Staff was Very Friendly Quick John Magurany was helpful so did Yelena,,,
