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June 2024 by Angela Vinas
ZERO STARS!!
I recently had the misfortune of experiencing the epitome of disappointment at Jessie Boutique's South Beach location. I made the grave mistake of purchasing a Devon Windsor bathing suit for a whopping $275, only to have it become damaged after a single swim in the ocean. To add insult to injury, my attempt to rectify the situation by exchanging the defective item was met with sheer incompetence and disregard for customer satisfaction.
Upon realizing that the fabric of my overpriced swimsuit had succumbed to the elements far too easily, I sought to replace it, hoping that the initial purchase was simply a fluke. However, my hopes were dashed when I discovered that they didn't have another piece in my size. Forced to settle for a cheaper alternative priced at $50 less, I naturally expected to be refunded the difference. Yet, Jessie Boutique had other plans, conveniently forgetting the concept of fair compensation and leaving me out of pocket with no explanation or apology.
In a desperate attempt to salvage any semblance of respectability from this debacle, I reached out to Jessie, the supposed owner, not once but twice via email. To my utter disbelief, my attempts at communication were met with a resounding silence, as if my grievance was beneath their consideration.
What truly appalls me is not just the shoddy quality of their merchandise, but the abhorrent lack of accountability and basic decency displayed by Jessie Boutique. The blatant disregard for a loyal customer is nothing short of disgraceful. It's clear that they prioritize profit over integrity, with no qualms about peddling subpar products and then abandoning their responsibilities when faced with legitimate complaints.
My advice to anyone considering shopping at Jessie Boutique South Beach is simple: steer clear. Save yourself the frustration, the wasted money, and the disappointment of dealing with a company that has no qualms about exploiting its customers. Choose instead to patronize establishments that uphold legitimate return policies and, more importantly, treat their customers with the respect and consideration they deserve. Because at the end of the day, no amount of supposed "luxury" is worth the headache of dealing with Jessie Boutique's callous disregard for customer satisfaction.
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June 2024 by Julia Wolf
I was in Miami for an event and needed an outfit. I had an hour and a budget of $100. The girl who helped me literally ran around the store selecting sale items that fit the dress code and budget I presented to her! She was SO HELPFUL! I ended up getting exactly what I needed and did not go over budget.
This store is also jam packed with gorgeous, unique pieces. If you are a fan of the brand Cult Gaia, they have a lot of their pieces at Jessie. I recommend you find time to stop by if you’re shopping in the area.
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May 2024 by Dasha Televko
Brittany is simply the best worker. Very kind and always prioritizes customers wants and needs.
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January 2024 by Hinda Adler
Love this boutique! Everything from jean shorts to formal dresses. Brittany is always so stylish and helpful and honest when I try things on. I always leave happy with my new purchases!
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December 2023 by A K
I recently had the pleasure of shopping at Jessie Boutique in Miami Beach. My experience was elevated by the outstanding service provided by Brittany, one of their salespersons. From the moment I walked into the store, Brittany's warm and friendly demeanor made me feel instantly welcome.Brittany went above and beyond to help me find the perfect outfits for a trip to the Caribbean. She listened attentively to my preferences and style, offering valuable suggestions that showcased her fantastic fashion sense.Not only was Brittany knowledgeable about the merchandise, but she also demonstrated exceptional patience. She took the time to help me try on a number outfits, offering honest opinions and styling tips without any hint of pushiness. It was evident that she genuinely cared about my satisfaction and wanted to ensure I felt confident and happy with my purchase.If you're looking for a stress free shopping experience with personalized assistance, I highly recommend seeking out Brittany at Jessie Boutique.
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December 2023 by Amada Acosta
Beautiful, trendy pieces specially dresses for special occasions. I got a gorgeous and very unique dress to wear to a wedding and the main reason I found it and decide to purchase it was because of Brittany. What a delight! She was so kind and helpful. Not pushy or dismissive which I appreciate. I had a wonderful experience with her help and will return thanks to her.
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November 2023 by brittany elenson
Been shopping in Jessie’s for 20 years. Always the best selection and help.
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November 2023 by Bindya N.
Brittany was just amazing! I needed an outfit for my party. She went over and beyond and sent me a ton of options to choose from. I highly recommend her !
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September 2023 by Sabrina Ramadan
I love Jessie’s!!!! Their selection of clothing is unmatched. Silvia was SO patient with me. I must have tried on every dress in the store until I found a piece I loved. She didn’t pressure me to try things on or purchase anything I didn’t feel 100% comfortable in. She helped me find shoes, a bag, and a cute little beach bag. I cannot wait to go back!!
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September 2023 by Jodi Hershey
This is my favorite store. They have the best product and are extremely helpful.
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July 2023 by Vera Law
I liked the clothing they offer, but I felt pressured to purchase items that didn't truly appeal to me, specifically a dress that was on sale. The following day, when I attempted to exchange it for something more suitable, the store manager, Silvia, who had convinced me to buy the dress, showed no willingness to accommodate my request. This was highly disappointing, especially considering my previous purchases of several dresses from their store, totaling over $2,000. While I understand that there is no legal obligation to allow exchanges on sale items, I had hoped the store manager would make an exception and accommodate my request. I didn't want a refund. I simply wanted to exchange the dress for one that fits me better. The store manager is very pushy and focused on making sales rather than prioritizing customer satisfaction.
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May 2023 by Mary M
I visited Jessie Boutique like 10’ prior closing. The lady helped me to choose an amazing dress for a last minute party. They have amazing collections and truly amazing smiles and attitude. Thank you
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November 2022 by brittany e.
I've been shopping in Jessie's boutiques for 15 years. She always has the best selections of styles you can't find find anywhere else. She has great sales and every time I find something there I get tons of compliments.
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November 2022 by Claudia S.
This is the best store ever! supporting a small business that has such a great variety of styles/prices that you can't go wrong with is such a no brainer. All the staff and even the owner Jessie are so nice and patient. they help you find the styles that best fit you!
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November 2022 by Vivian G.
The worst store ever.. The sales help is rude.. shop anywhere but at Jesse.. every thing that they sell can be bought cheaper on line or in most better dept stores . Why be treated badly when you are spending money.. the experience should be fun. you definitely do not want "to be Jesses girl".