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October 2024 by A Smith
Kind and welcoming sales associates! The store is nicely kept and lots of great selection! I recommend this location, just for the team members!
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July 2024 by A G
J crew is quality and while in Miami I go all the time. I recommend 100%
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May 2024 by Hartaj Singh
Went with my someone special to peruse the wares. Professional service and good choices. We were contemplating getting a handbag for my girlfriend, were in two minds and a graceful and prescient lady customer chimed in “…looks amazing…” Decision was made. And the purse is a go-to now. TY J. Crew for the service, good products and a really nice vibe…✌????
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April 2024 by Katie Martin
Within 30 seconds of walking into the store, the saleswoman at the front made it clear my toddler was not welcome and to “watch her little fingers” while my husband was holding her. Left immediately.
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March 2024 by Angelica Echaurren
Excellent customer service, friendly and very professional sales associate.
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November 2023 by Martha Escobar
My favorite place to get dressed
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July 2023 by Pamela Ugarte
No selection, prices are too high.
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March 2023 by Amanda Waldmann
Awful customer service!
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February 2023 by Nicci T.
I have been going to this J.Crew location since it opened. God knows how many years ago that has been but I have seen J. Crew morph into something I just no longer recognize for so many reasons. First of all, the hours are a joke! so unbelievable considering this is Miami and it closes at 7 PM!! Even during the holidays because of the staff shortage!!! I can't even get there by 7 so that really sucks. I mean these are hours for Dubuque Iowa not Miami Florida! And of course we have the recurrent theme of no employees and so they cannot extend the hours. Second, I guess J. Crew as a company is kind of falling apart @ the seams from where it used to be. The design is just not there anymore-it has become so mainstream likewise there is minimal selection. The quality has gone downhill and color options are minimal as well. I could go on and on ...even the way the store is merchandised is not as exciting & enticing as it once used to be... I can say all of this with many years of credibility under my belt shopping with J. Crew since I was a teen, using their catalogs and wanting everything in there!!! I am a career shopper since kindergarten and an equal opportunity shopper to boot. I shop everywhere from Old Navy to Chanel and everything in between. Most people are floored when they find out what I'm wearing is from J. Crew. And honestly you could do a marketing campaign in my closet I have so much J. Crew Merchandise... an example would be my rainbow of over a hundred cashmere and cotton and cardigan sweaters unlimited... what happened to the "couture line"of J. Crew when Jenna Lyons was there? It seems -like most of the world -everything is getting fizzled out to the bare-bones. I hate to see this happening and if you would like additional input I am more than happy to share since I am such a huge J. Crew fan. Sending much luck directly to headquarters.!!! Please take head!!
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July 2022 by George Leyva
Great store and customer service
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May 2022 by Lenrock
Your basic J. Crew, same as everywhere.
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January 2021 by Carlos Fernandez
The first comments from the person on the floor were “just so you know, these are not on sale” (who asked her I was looking for sale items?) and “you NEED to cover your nose with your mask”. Wonderful customer service
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December 2020 by Frank DiLeo
They have a J.Crew men’s shop which is kind of cool. It’s pretty standard J.Crew increase the price then give you a discount but only if you put it on the credit card.
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December 2020 by Jessie C.
Just about the friendliest employees in all of Miami!! Over the top friendly and helpful! I will definitely come here to do my shopping!!
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October 2020 by Jorge Gervasi
Great service. They keep covid protocols but at the same time you have a nice shopping experience being able to try products
