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February 2024 by Gloria Calderon
Hector was very kind and patient and knowledgeable!
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January 2024 by Fábio Koga Petrulio
Excellent Garmin store in Miami.
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January 2024 by Shayna Kleinman Phillips
Customer service was trash. We walked in and the older man said absolutely nothing the entire time. I asked to try on a watch and I got glared at and talked down to about 'do you even know what this watch even does, it has a lot of features' and when asking about the 7s and 7s pro for fenix he started talking to me like a child about me not understanding that one of them was the older model. I'm well aware of the difference, I just wanted to try them on I don't need a lecture. Skip this store and just shop online, garmin you really need to get new employees.
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December 2023 by Benjamin Wallin
Amazing shop for all your Garmin/GPS needs. The staff is very knowledgeable about their products and provide above and beyond customer service.
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December 2023 by Nicolas Calistro
A super cool Veneco took care of me, he let me try on watches and he even let me know when the promotion was over, always cool my brothers ?? when the one I want comes back on promo I won't hesitate to go there!
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December 2023 by Julie Morrone
The worst customer service experience I’ve ever had. Rude, not helpful, aggressive annd then not even a thank you or happy holidays after I made a large purchase. But on Amazon.
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December 2023 by Oleksandr Zaytsev
A great place to buy a lovely watch.Hector is on fire selling a watch for your request.
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December 2023 by Kelly Bartholmei
Don't waste your time calling or asking for help. Very rude sales person would not give us the time of day. Understand if one is busy, but learn how to speak to customers.
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November 2023 by Luca Lavieri
The store is very beautiful but costumer service on that Lincoln Road location is terribleThe older man has an attitude, not even giving you correct informations, he spends more time using his cellphone, not giving you eye contacts , feels like is unhappy where he works. Makes me feeling i do a favor in going there , i wont go there anymore
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August 2023 by Carlos Z
I have the garmin Forerunner 245 Good watch. But the customer service from garmin is really bad. The glass got shattered and I call them to see where I can repair it. I was told that the only way is to pay $120 to send my watch and get a replacement. If I want to keep the same watch is gonna stay like that as they don't offer just a simple glass to fix it. I guess they can get rid of the refurbished watches and get money from it. Why would I want a refurbished watch when my is fully working, just the glass that is shattered. Any other watch you can fix the glass but not garmin???
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August 2023 by Rafael Villano
The person in charge was rude with my 6 years old daughter.
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June 2023 by Eduardo Machado
Buy it online. If you need to get the pins for the straps they don’t have them on stock. They don’t service watches anything.
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January 2023 by Bryce D
Wouldn’t buy any products from this store. Manager told me they don’t do any returns or even repairs. You need to ship it to their hq or go to another garmin store. This one in miami beach is not a good store, don’t waste your time
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January 2023 by N M
The place to be is amazing for basketball lover
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August 2022 by Evan Guthrie
Garmin International Lincoln Road Retail Store in Miami Beach is a great place to go for all things Garmin and much more. Really good experience every time I have been here.
