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December 2023 by Josefina
a terrible experience, I have a Fedex account to make shipments with my small business, I went to that branch because it was the closest to me, I explained to the person who attended that it was the first time I was using my account, if he could help me and "his help” was to charge me for the supplies (they are free if you have the account) and an extra 10 dollars for delivery at the hotel. I understand that the hotel charged these fees but if someone is asking for help because I don't know and it is the first time I am using the service they should explain these charges before charging them so that I can decide if I want to send it or not. I ended up paying $35 shipping for a product I normally pay for 8. a shame
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June 2023 by Alex Hoje
It doesn't matter if you are inside a luxury hotel or in white house YOU JUST DON'T CHARGE $ FOR RECEIVING PREPAID FEDEX SHIPPING LABEL PACKAGE shame on this business model
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March 2023 by Zia Z.
Excellent customer service & super friendly associate, she was VERY helpful and kind. It was a bit challenging to find this spot but def a great find to help us get our copies done in spot where copy stores are limited.
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March 2023 by Lubi Womack
Mekeshia is a complete rockstar, she did an outstanding job with my very complex order for a corporate meeting and helped this event go smoothly in every way imaginable. 10/10 and extra. Thank you again!Let me add, the whole order was communicated over the phone and email only from a different state!
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December 2022 by D Bourgeois
Of course it says it’s open. Yet it’s closed. Really d**** Don’t go here.
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November 2022 by Alberto Crespo
Great service.....Highly recommended, Ena(I believe that is her name) was very helpful, polite and professional.....
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July 2022 by Daniel Ebner
Received a receipt saying my poster would be printed by 7 am. Called and they said it was at another store and wouldn’t be ready until 2 pm. Called the other store and they hadn’t even started printing it yet. People at the store were fine but the FedEx website quoted wrong prices and wrong times leading to this snafu, but I can’t review the website.
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June 2022 by Marjorie Addonizio
They charge a “handling fee” by weight in addition to the actual shipping fee. This handling fee is only because it’s inside the hotel. My package was a pair of light sandals and the handling fee was over $10 without the shipping.
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April 2022 by Gab Costa
My personal documents were lost.No one answers me on the service channels!I never received my mail!I'M DESPERATE!
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January 2022 by ThaOriginalGeek
Was staying at the hotel and needed to ship a letter to my business partner. Ena was very helpful she was very pleasant to deal with and I would definitely recommend coming here if you need to ship store.
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October 2021 by Gustavo Brito
This Fedex location is inside the FontaineBlue Hotel and charges a HANDLING FEE to accept their OWN FEDEX PACKAGES! No, thanks!
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September 2021 by Tony Mancini
Ripping off customers. Lady charged me $10 processing fee. Screw that never coming back
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December 2020 by Pasquale Romano
Charge $10 to drop off packages. Lady at the front desk was polite.
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November 2019 by Ben S.
Great place to ship. I wish they had a few more representatives working there but all is well. Very fair prices
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October 2019 by Carlos Gareis
The young guy is trained to say welcome to fedex and that’s it. I would prefer good quality of work without welcome.
