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January 2024 by Christian Collazo
Damaged the bracelet of my watch on a simple resizing. The woman behind the counter took ages to do what should have been a 5 minute job and I received the watch back scratched all along the bracelet. Not to mention she didn’t even push the pins all the way back in and they now protrude.
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November 2023 by Victoria Lemigova
Do NOT bring your jewelry here!I need two piece fixed quickly and decided to give this place a shot. Upon dropping off my items, I was told it would be ready 5 days later (dropped it off on Wednesday, they said they can have it ready by friday but I said it was fine and could pick it up Monday). Keep in mind my fixes were EXTREMELY easy just soldering a chain and I was charged $50, which I assumed was an uncharged for the quicker service. I show up on Monday and my pieces are not ready. The woman at the front was rude, on edge and snappy and told me it would be ready Tuesday. I show up the next day and it is STILL not ready and to my disbelief, this woman still has the audacity to be rude after telling me the wrong date twice. I ended up picking up my jewelry THURSDAY when I was told it would be ready on Monday and when I asked for a discount for all the huge inconveniences she said no. Do not come here, just save ur time and money and go to a professional repair shop because you will not find this here.
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November 2023 by Rolf O
DO NOT USE THIS PLACE. Looks like someone tried to pry it open with a screwdriver! Brand new watch! 1000 in damage! I'm so offended!Brought a watch to remove some links and came back with irreplaceable case and bracelet damage. Incomprehensible how this could even occur. Looks like it has been beaten with hammers.
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September 2023 by jessica carvajal
I came to get my gold chain shortened and turn the extra into a ring. The lady told me the jeweler won’t work with metals that aren’t his own. Very strange concept for a “fast jewelry repair” store… waste of time. Happy I didn’t give them my jewelry once I read their reviews. Next time I’ll check google first
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July 2023 by Tina Kamenel
Do not ever bring any jewelry to this place to be repaired because they will not return it to you. I have been waiting for three weeks every time I tell them I will be there by 6. I leave work early get there by 5:30 and they’re closed. It’s happened three times. They’re liars there cheats they’re terrible business people who do not honor their word.
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November 2022 by Jojo Dempsey
I had my husbands watch battery change here 2 weeks ago. On the same day I picked it up he went swimming as he always does and the watch is destroyed. I called the same day to explain to have the woman tell me I must have done something to it. Also got a tiny clasp for my daughters necklace fixed which was total 50 dollars. Broken watch ..Awful service and nothing they can do for me. Learn from me do not go here.
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October 2022 by Barbara Horton Lees
I had 2 rings resized in early July and paid $120. Sept 20th one 0f the bands cracked where they sized it. The other tarnished at the solder point. I returned to have them correct the work. They insisted on charging me again for the repair of their defective work. No one speaks English there but a kind customer translated. They told me it was over 30 days. Bad work, bad customer care!
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August 2022 by Angela A.
They are super nice and efficient . I went to change the battery of 2 watches. The price was reasonable for Miami Beach .
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June 2022 by Jay Moore
This place is very friendly, helpful, honest, and fair. The staff are very helpful with there insights, giving there opinion and options, as well as helping you figure out what would be the best financial way to obtain what you have insight. I also took my daughter there for her piecing and they were so gentle and nice. I will certainly continue going there.
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January 2022 by Anya R
Best service ever ! So fast & amazing job !! I will recommend to everyone !!Thank you so much I’m so happy with my rings ?
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November 2021 by alex martinez
I hate having to give a poor review, but I feel morally obligated to do so in order to keep someone from making the same mistake. Very nice people but whomever they are using for servicing high end watches either doesn't have the right equipment or is grossly incompetent. I took my diver watch in twice because of water intrusion but it continued to leak. Their excuse? That I left the crown open both times, insulting really. Spent over $200 for nothing. Took the watch elsewhere and they immediately identified the real problem, Leaking Gaskets.
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November 2021 by Doug Bloebaum
People who change the battery in my mother-in-law's ancient watch quickly and for a reasonable price deserve 5 stars. ?
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August 2021 by David Munoz
Pretty good tuen around time. Told me he couldn't guarantee to be sealed for water anymore. Kinda weird
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February 2021 by Tina V.
Fast, friendly and reasonably priced. This is my go to place for my watch and jewelry repairs.
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February 2021 by Leonard Cortes
Perfect
