-
April 2024 by Rosa Santos
Anthony was very courteous and provided excellent customer service. He's a real asset to the company
-
November 2023 by Elmar B.
if you are reading this and deciding to join the crunch ! DO NOT DO IT, you can use GYMAGE up the block... same prices...Did crunch mention it's month to month ? it's a lie... they will send you to collection even if you do not go there... once they see you do not pay, they forward the bill to collection agency... under no circumstances give out your SSN... you are welcome
-
October 2023 by Praetorian I.
I have been a member since the pandemic and have been paying my monthly dues religiously without any previous issues. I lost my job at the end of Sept. On Oct. 4th. four days after my monthly payment was due contacted the S. Beach branch and spoke to their membership agent H. who proceeded to give me misleading information. They don't want to give you the direct # to memberships but an email I managed to get the # and called the Corporate Billing Dept.they told me is not their responsibility to address this issue, but your S. Beach Manager branch. When I emailed one of their lady managers explaining my situation, I received a generic reply from their "Front Desk" Reminder to pay.Honestly, I can't continue paying them every dollar is going to pay other priority bills such as food,electric, gas & rent. Their Management purposely is forcing me by giving me an ultimatum to pay first or Crunch will not cancel my membership!!It's Wednesday, October 4th, four days have passed and Crunch wants to charge me for the entire month of October. This outrageous behavior of not making an exception only 4 days after my payment was due, shows how desperate they are for $64.00 to get out of me, and if I do not pay it will continue to accrue to $128.00 and so on. They DO NOT CARE IF I AM UNEMPLOYED and my funds are barely down to essential, basically setting me up for a larger debt and up to collections. DO NOT GET A MEMBERSHIP WITH THIS GYM, THERE ARE FAR BETTER GYMS & MANAGEMENT WHO ARE MORE HUMAN BEINGS THAN RUDE MONEY-HUNGRY OPERATORS!!
-
August 2023 by Logan H.
No good. Poor customer service from the front desk attendee and charging too much for crunch. $38.00 for a day pass? This isn't a luxury gym by any means. Save yourself some time and go to any other gym around here. Miami strong is the same price for a day pass and 100x better.
-
August 2023 by Erika Jill Zuckerman-Richter
My husband and myself always loved come here work out for every night without any doubt ;) there is no complaints for from what we are experiencing every positive outlook on our health and improvement being in fantastic shape!Nice view and amazing staff who irks there always put priceless smile on their face makes us feel good about ourselves!!!!
-
August 2023 by Matthew Headden
I came in as a one time guest, as I have a condo gym I can go to while visiting. Michael greeted me at the door warmly and then Anthony, the GM, made me feel right at home. So much so that I came back the next day when I met Nichelle, who continued the experience. I came back again! She remembered me and had my guest fee ready and waiting. I visit often and will continue using this gym, which is nice. The staff is even better!
-
August 2023 by Robert Greening
The gym itself is great the staff except for the management is amazing. I disputed my last month that was free and still paid for it. Be careful…..
-
July 2023 by Ce Green
Absolutely amazing gym. My slight interaction with management was smooth and laid back. The gym has all the machines, weights, good lite crowd, and all those little extras such as foam rollers. I mean I’ll definitely be back
-
July 2023 by Josette Nukafu
The Crunch in South Beach is the best gym i've ever been to work out.I came from France to Miami beach for 2 months and I was looking for a place to work out. My sister recommanded me The Crunch gym because she works out there and she knew that I would like the gym classes.First of all, the manager was very kind. He made it work for me when I explained that I was going to stay for few weeks.So, I went to dance classes on Monday with Sonny, on Tuesday and Thursday with Franscesca, on friday with Josip and on saturday with Victoria. It was just amazing!Each dance's teacher has their own style. They brought me a high level of joy.I really really enjoyed all theses dance classes but especially the ones with Franscesca. I loved her energy, the musics she was playing, the choregraphies and at the end I was able to dance like I was the teacher lol. Another big up to Victoria who made me discover what I call now my "summer song of 2023" which is "unconditionnal love" from Arcade fire. The choregraphy she created for it is just perfect. I also had fun at her dance classes.It became my routine during 2 months. The crunch gym also got new equipments : weights, platforms, treadmills and more. I was very motivated and it helped me reached out my body goal.Thank you so much guys for making me enjoyed my time in miami beach ! I will come back soon.
-
July 2023 by Bill Monaghan
Good location, equipment well maintained, plenty of space, nice front desk people and good overall vibe. A bit expensive for the guest pass, but it's in South Beach so to be expected.
-
July 2023 by Anthony Garcia
The staff is great, but apparently the administration lack of common sense , they build 3 platforms for olympic lifting that you not allowed to drop the weight ,the gym is located on a second floor granted, but you are advertised a equipment your clientele can't properly use ,, like i say common sense...The score here made my point .
-
July 2023 by DENISE Alves
first and only contact I had with Fitness Manager-Bowie, it was disappointing he really doesn't have a minimum of education to deal with a human being, he has a superb attitude, this person could cause the company to lose several members, the company needs it urgently switch to a nicer personMachines - all is nice but l disappointed with the purchase of the new Gluteos machine lift pelvic was long awaited, that can hurt the back and neck , really the person who bought it does not understand about training, I was with her the manager checking the problem ,she saw it with her own eyes 3 members said same complaint , and she still does not want to change this machine ( I need to heard more from another members ) no one go to complain, simply no one will use , she need to change for one that coming with the bench to protects the lower back and neck !
-
June 2023 by Evelina Hernandez
Love this Crunch Signature Location! Very friendly staff, tons of free weights, cardio, machines, lockers and up to 60 group fitness classes per week all included. They are doing a major renovation that will be completed end of June. New weights, platforms, floors, cardio, dumbbells and more. Come check this place out and ask for Anthony he is the GM and will assist with any needs or questions you have! I took the anti gravity yoga with Carole, it was amazing!
-
June 2023 by Silver Spade Landscapes
Signed up for a week pass with my wife. Friendly staff great service very spread out great machine only downfall was they were doing renovations during two of the days but no issue other than that. Highly recommend
-
June 2023 by Corey Paredes
Have been a member here for over a year. Super big gym for South Beach with plenty of equipment, nice staff, usually little to no waiting for machines.