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March 2023 by Dana V.
I've been trying to reach this company for a week. Nobody is getting back to me. The shirt I ordered was defective with holes in it and the dress was not a good fit. Does anyone have any ideas of how I can get ahold of them?Looking to return both items. I guess I will just have to call my credit card company.
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December 2022 by Tyler D.
great fit. relaxed taper. great styling with rough edges at the collars. I get noticed in these clothes wherever I go in Miami
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October 2022 by Michelle T.
ORDER NUMBER order #46017/23/22 I ordered 3 shirts $199 each total was $447.75 and when received they were too small 8/2/22 I sent 2 back and they told me I could not have a credit due to sale price 9/5/22 I asked for a replacement item claudiomilano.com/produc…#1103 khaki and black 2XL please and it shows on sale on line for Labor Day sale $199 I sent back 2 shirts that were each $199 10/12/22 I was told it was being shipped and still have not received anything on 10/30/22THIS COMPANY HAS BEEN AWFUL ONLINE CUSTOMER SERVICE
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May 2022 by Michael. M.
Big time scam alert! Ordered a jacket and shirt online (around $480), pics looked great, nice website, but the clothes arrive and the stitching, material and cut were very cheap And doesn't fit. They have used covid to avoid returns/ refunds. Ok. So send me a size that fits.... The email response is from a Nitza Cohen, who doesn't seem to exist online, other then in defunct LLCs, and fake LinkedIn, has just replied with vague promises of sending a return label but it has been 5 months and no action. Please don't support this store. I still can't believe I got taken like this...
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February 2022 by Lori L.
I ordered a dress online from Claudio Milano. First, they sent me the wrong color. I sent it back. Then the sent me the right color but in the wrong size. I sent it back. Then they sent me the right size but the wrong color. Amazingly bad service. The customer is forced to send an email asking for the right to return the item, and then has to wait for an email with a return label. I have been waiting a week now for the 3rd return label. I give up on trying to get the correct order. Too bad because it was a nice dress. If and when I get my money refunded, I will never do business with them again.
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December 2021 by Ed H.
Poor Customer service. They do not allow returns, and don't respond to any messages.
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September 2020 by Erin Leigh S.
Truly awful clothing. Quality is beyond awful, so unappealing. Don't waste your money here. They claim they are authentic Italian, a far cry from Italian standards. Not recommended.
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August 2019 by Cheryl N.
I saw the beautiful dresses on the mannequins n said they looked like they were made in Italy, my husband said not necessarily, since I'm an elite yelper, I'd like to review as many kinds of boutiques as possible, I decided to go in after I read a 1st review by a yelper who actually tried them on. My experience was totally different, when I asked where it was made the salesperson was annoyed n said $2,000 mumbled something about it was real Swarovski. She then told me not to take pictures, I took for my yelp review because that was what we did, it was almost public service as it gives free publicity for her store, perhaps she thought I could not afford them, it is not wise to think so, look at all the tech billionaires they all dress like bums! T shirts n Birkenstock! One should never assume what people could afford, nobody had ever questioned me when I was in Rome on Via Condotti in all the designer stores. I should rate this 4 stars for all the amazingly beautiful evening dresses but I think I'm generous to rate this 3 stars because if poor customer service.
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July 2019 by Manda Bear B.
Super cute boutique, I got lucky to stop in. Buy 1 get 1 free. I got a gorgeous dress on the mannequin and another body-hugging maxi dress! $159 for both is a bargain! They have a lot of linen and loose fitting clothing style... I guess the dresses I bought was the most hoochie dresses! HA Love both! Can't wait to wear them out this week while in Miami. The lady helped me was wonderful. She used to live in SF Marine, no wonder I like her. She was attentive and sweet. I'll definitely be back when I'm in town.
