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“Thank you very much to Alvaro for being attentive and decisive... and so kind... after having been as upset as always at the Washington Ave office... it was a pleasure to go to the Lincoln Road office and have Alvaro assist us... thank you very much.”
“My recent interactions with the customer service at Chase has been truly remarkable. The branch manager Newell was very friendly, efficient, and went the extra mile to address my questions. Their promptness and willingness to assist have made my overall banking experience with Chase exceptionally positive.”
“This is the most professional bank with great workers. I had help with my financial situations with Kaylin, she’s very knowledgeable and very good at what she does. I will continue to ask for her help when needed. Thank you for having her.”
“I recommend it. Customer service is spectacular. Camila helped me and explained everything in detail when opening an account for me, the treatment was exceptional and very attentive. As if that were not enough, once the account was made, I had a small problem that he helped me solve instantly without being part of his work. Attentive, friendly and excellent service.”
“Excellent branch. From the moment you arrive, the branch agent assists you and refers your case to the appropriate person. Very friendly and cordial attention focused on the client's needs. The branch is highly recommended. Visit in September 2023.”
“I'm the customer of BoA for almost 15 years already, and fortunately didn't have any major problems with them, neither with this branch!! Most of the employees have sufficient experience to solve almost any problem, they are very friendly and even dogs friendly! Also this branch even that it's small has enough seats and sofas to wait for assistance and also I have to mention that it's pretty good organized!”
8:30AM - 5PM
1570 Alton Rd, Miami Beach
Banks
“I went to this branch on July 15th 2020 by 11:15am. Tatiana took care of me. She was very nice, very fast and very professional besides, she's got a beautiful voice. Loved the whole experience.”
“Good service, a guy helped me, I don't remember his name, I think he was a scammer, and the other guy with the beard, well, that guy always helps me, everyone is very friendly, 10 points.”
“(Translated by Google) My experience with this bank has been amazing, especially with Ms. Massiel. She managed to solve our concerns and satisfy our needs, showing efficiency, responsibility, empathy and cordiality. I appreciate having come to that branch in Miami Beach.(Original)Mi experiencia con este banco ha sido asombrosa, especialmente con la Sra. Massiel. Ella logró resolver nuestras inquietudes y satisfacer nuestras necesidades mostrando eficacia, responsabilidad, empatía y coordialidad. Agradezco haber llegado a aquella sucursal en Miami Beach.”
“The most accommodating staff of any bank with whom I have conducted business. They have taken personal banking to a new level: personable banking! The difference is distinct and astounding.”
“3 years ago I opened my account and from start to finish the attention is very exceptional. They clarify your doubts and explain everything to you. Elkin always welcomes you very professionally and feels friendly.”
“I was disappointed to learn recently in the news that HSBC will close all of its retail banking in the United States. I have enjoyed the conveniences that HSBC has provided me over the past eleven years that I've held accounts with them. The service was always efficient, professional, and friendly.”
9AM - 5PM
1045 5th St, Miami Beach
Banks
“I had very bad experiences with this Bank for yearsFinally they have Arlene Lopez she has turned it around fast service she is on the front polite and helpful…not hiding in the back like other supervisors…Shalom”
10AM - 5PM
401 W 41st St, Miami Beach
Banks
“Excellent is an understatement, Jose helped me yesterday and his treatment was top quality, he answered all my questions, I was able to complete all the procedures without any problem, excellent quality of service, always putting the customer at ease.”
“This bank location in Miami Beach is convenient and is located in a quieter area. It is easy to get to, and the lines are not long once inside. It has a large parking lot, which is always a plus.
We needed to get cash for our trip to Punta Cana next week. The process was speedy and easy. The cashier was pleasant and efficient. Everything went well.”
10AM - 5PM
1824 Alton Rd, Miami Beach
Banks
“I had an excellent experience, I would give this place 10 stars if possible. Alfonso and Rene Bendana were very professional and were able to help me effectively with my concerns and issues. I am truly grateful for their service, professionalism, and humanism. They were both very knowledgeable, and helpful.”
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“Excellent customer service no other bank has this personal approach to clients, I'm very happy to have joined this bank, thank you Adiela and Maxine for your service!”