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March 2025 by Ivan Burbano
ATM has no cash!!
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February 2025 by Chaim Zfatman
Very good service
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February 2025 by Valentina Paz
I am super grateful to Elias and Anthony who advised me to create a bank account. Excellent customer service
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November 2024 by Kyle Galvin
Terrible experience. I am a 10+ year Chase customer (banking, mortgage, Sapphire Reserve). Spent 10 mins in line, no one greeted me, but greeted everyone else. They let customers freely cut the line. Walked out without my needs being met. Definitely won't be back to that branch.
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November 2024 by Arq. J Edgar (DJEG)
Best Bank ever!
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September 2024 by Hugo Gonzalez
A deep thank you to Lázaro González for his excellent attention. His cordial treatment and dedication to keeping me informed of Chase Bank services and products is surprising. His advice was very valuable to me, because thanks to him I am sure that I adhered to the best products of the bank.
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September 2024 by Ada Batule Brewster
This bank is located in a centric and busy location, but the service is awful. I visited it with a big problem looking for guidance and I left worse than I entered. They don't know what they are doing and are not helpful at all. Worst customer service ever. The manager is completely unhelpful.
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August 2024 by Denise Espinoza Barreto
Thank you very much for the service Juan Jimenez✅, he has served us excellently!
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June 2024 by Cristina Beck
Wonderful service
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June 2024 by Anwar Hamoude
The banker I opened a business account with works here. I was trying to track him down because I received an email that a problem exists with the business account I opened. I did call customer service and the representative told me that the banker missed a form opening the account. Naturally I was enraged because there’s only so much time in a day, and plenty of things to get done- Blame was on the banker for being incompetent. It was not the case at all. The manager here got me to see a banker, the issue was resolved in 15 minutes.
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May 2024 by Rima Gerhard
I had a great experience at this branch. Glenda was fast, kind, professional. Super happy with her work!!
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April 2024 by Davide Pezzi
I had normal withdraw operations, then I needed regular opening/closing account service.
I am still waiting from 03/27 (today is 04/12) that services are applied.
I always had very positive experiences in chase branches all over US, but I absolutely don’t recommend this branch.
Unprofessional.
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April 2024 by Astrida McFarland
We had a busy day today with lots of errands. One of the errands was to get some cash for tips, etc. We wanted $1, $5, and $10s, and you can't get that at a drive thru, but if you go inside the bank, you can get those denominations.
This has not been our go-to Chase bank in a long time because of their very long lines. But we decided to use it today. I tried to take a couple of indoor pictures for my review, but some bank employee came up to me and told me that indoor photos are NOT allowed. He was very serious. Therefore, I do not have pictures to add. Note to self: never go back to this location.
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March 2024 by S T
Worst customer service ever. Not sure why Chase is advertising for new business. After 2 weeks there is still nothing about my returned check. The manager is completely unhelpful. Not sure why he kept leaving me voice messages. I said clearly it's by appointment.
He did not know what I needed and wanted to make an appointment for me with someone else?
As I already wasted half of my day and went to the bank. You cannot get them on the phone either.
We shall see if another bank will appreciate my business.
There seems to be a lot of changes in that branch. Very frustrating. Cannot get my money nor my returned check info.
I never had rent money being held back.
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March 2024 by Jo Ann Maugeri
Waste of time, incompetence at the highest level. Feel like I should close my accounts.
