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May 2024 by Michael Petrov
Very unhelpful stuff. I bought 2 different styles sofas and they both turned to garbage in less than 6 months. Poor quality and too expensive!
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May 2024 by Kathryn Wallace
Bought furniture for my living room and it was fantastic experience. Staff was very helpful and they will definitely ease your stress.
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February 2024 by pantha moon
This place was really nice! I Thought for being the only store in Florida it would have more peicees from their new collection. Regardless they still had a lot of nice things.
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January 2024 by Mary Alejo
Great products, but the customer service is horrible!
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January 2024 by Daiana Bajuk
This specific store has rude personnel, with poor manners and not well prepared for their positions.Better to purchase the merchandise online. Don’t hesitate to visit the store, they don’t even allow customers to use the restroom because it is a Covid policy ??.
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January 2024 by E Rein
Had already two dates schedule for delivery and no one showed up or called
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December 2023 by Art Lo
I walked with the intent of buying a sofa.. although they were 3 salespersons present, neither of them bothered to approach us, they when when we asked about sofa details and dimensions, they delivered the information reluctantly, I was ready to purchase it because I loved the sofa, then I asked for water to take my blood pressure medication and the girl told me, there is a Starbucks across the street, and the other woman next to her then joined to in a very condescending way proceeded to tell me all the neveras Starbucks sales…. I swiftly said by good byes and left the stone. THEY JUST MISSED ON A $5000 sale
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December 2023 by Marco Cesar Padovan Pio
SOHO style furniture with an atmosfera eclectic modern inspiration you can easy find wherever you looking for with smart price
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December 2023 by Claudio Paiva
Great design, but delivery is simply the worst.Don’t buy anything to be delivered.
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December 2023 by Giselle Henao
Worst in-store customer service ever. Everyone in the store seems hungover and doesn’t even want to work. Asked for help and it was like I was insulting them.
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October 2023 by Dina Raslan
Their shipping dates are a lie. Ordered a couch mid august was told it will be available early September…they have pushed back the available date multiple times since then! It’s been two months and still no couch! And the help desk does nothing to help! Insane for a company that charges a 300$ delivery fee they can’t even get their deliveries on time!!
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October 2023 by Diana Esteban
I am very disappointing and frustrating regarding the ongoing issues I have experienced with multiple orders and deliveries of sofas From CB2Regrettably, my attempts to resolve these matters through your customer service have proven ineffective. Despite my repeated attempts, the issue persists and I find myself with damaged goods and no satisfactory resolution in sight. This has been a disheartening experience, as I had anticipated a higher level of service from a company of CB2's reputation.
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September 2023 by Andrea Jara Rodriguez
Everything in this store is absolutely breathtaking and the staff is awesome (super helpful and knowledgeable of the products). I am a big shopper at this store.HOWEVER, it is FREEZING! I cannot stand the temperature more than 15 minutes and you can look at customers also quite uncomfortable with how cold the store is. It’s also unhealthy as you come from the ambient (hot) temperature from outside, into this walking cooler! Love the store but please warm it up a bit! ??
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August 2023 by isabel
Very bad experience, i put the order about two months ago , never get a response about the delivery date, calling the store, never Can talk with the salesman ,they just say, “will call you back” , and never get a call back.
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June 2023 by Mary M.
I am sitting outside a cb2 delivery place in Riverview Florida. I drove an hour to get here. pick up hours are 8am to 7 pm. I cannot pick up my chairs because everyone is out to lunch. this is a horrible way to do business. I won't buy from these guys again.
