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January 2024 by Matilde Ferrucci
Jessica took great care of usGentleResponsibleHe cares about his clientsRecommended your attention
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January 2024 by Vera Law
I cannot speak highly enough about the exceptional service I have received from Carlos Florean at the Bank of America branch on Lincoln Road. Every visit has been a pleasure, thanks to his unparalleled friendliness, attentiveness, and expertise.
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October 2023 by diandy quintanilla
The salesperson Alvaro assisted me, very friendly and professional in his work, congratulations
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October 2023 by Roberto GONZALEZ
Alvaro Ahumada the best account officer we have ever had. Excellent attention and kindness and he explained to us the advantages of the Bank and the procedures to follow. Congratulations! It is a pleasure to come to the bank and receive the attention of Mr. Alvaro Ahumada
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October 2023 by George Djanji
Very good service, excellent alvaro smoked
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September 2023 by Macarena Saenz
We were both greeted and later on helped by Alvaro Ahumada, and he was incredibly friendly and helpful the whole time. Very professional and willing to help. He was able to resolve all our inquiries, excellent attention in every way.
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September 2023 by Martina Maida
Jessica Gaspar the best Banker!!! She deserves a promote for sure!! Thank you Jessica!!
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August 2023 by Sasha GEISHA
This is terrible! These are the worst employees of this bank ! 1 month ago I was issued a new plastic card , while waiting I was given a temporary card , also plastic ! Today I applied for the same option! But this disgusting woman doesn't even want to listen and repeats the same phrase : we don 't do that! Completely disgusting lies and rudeness! She needs to be fired , where HR looks ! Where is the management looking? Or are they only needed to accept money ? Get away from there , or they will lie to you right in the eyes !
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June 2023 by PR
Promote Alvaro Ahumada. What a stellar employee. Greated me with a warm friendly smile even though I was having a terrible day and fixed an issue inside 5 mins.What a star employee! Thanks Alvaro you saved my trip with common sense, kindness and quality customer service. ???
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October 2022 by Jacob T.
How low of an IQ is now required to work at a bank branch? They let these employees come in, dressed in jeans and khakis and polo shirts out. The door goes any respect from someone who's supposed to be in banking. But to make matters worse the add to the sloppy dress code with an absolute no sense as to what anything is going on. I re-entered my online password wrong one too many times. It tells me to call her telephone number I called that number the person who answers the phone asked me 45 different questions to verify my identity. She wasn't able to do so because she could not send my phone a code. so she tells me that I need to step in to a branch with two forms of ID. By the way, I hate that so that's because they make me do it too many times. So I stepped into a branch with two forms of ID this branch, particularly. Everyone was absolutely clueless as to why I was there even after I explained it to them several times. They looked at my ID and looked my account up and saw everything was fine but my debit card wasn't working so they too got on the telephone number and called an 800 number, three hours later we finally have my account unblocked and unlocked or I can access it again. Yes you read that correctly. I was in this branch for three miserable hours watching a branch employee talk to someone and God knows what country that also works for the bank. Remember the good old days when the community banks were able to help you and you walked out the door in about 10 minutes?
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July 2022 by Ricky & Stella
Super professionalThanks again to JOHN
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November 2021 by Kitty Kat
The banking entity is controlling the world. They want us all to walk the plank. There working for the annokians.Just remember it ain't over until the wench sings.. dont count the dirty crew out yet.This is the real south beach pirate. Look out for him on utube under monarch or south beach pirate or original Beach bum. He also has a movie that made it to the international film festival. One of my best friends. He taught me so much. Now if the captain can just find the ship.Kitty the wenchOriginal Dirty Crew.Yo ho ho please send more rum
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February 2021 by chad d.
The worst Bank of America I've ever been to I waited in line for no reason and the lady that those business accounts was the worst avoid the blonde c***
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January 2021 by b y
This really feels like they don't want you around let alone give you service. Worst banking experience..day three still waiting for someone to speak to me.
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December 2020 by Matt Wilson
This bank usually has the most helpful kind people working from the Manager to the teller named Diana. She is kind helpful and always has a smile. Please note I come to this bank on a frequent basis and do numerous transactions and help manage over 12 accounts . Today I arrived and had a gentleman by the name of John as my teller. His professionalism has much to be desired. He was rude and unhelpful really putting a damper on my banking experience. Due to his behavior I just backed up and said I would wait on Diana as she is much more pleasant to deal with. Please note I never write reviews but he was so unpleasant that I took time out of my work day to write this review.
