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July 2020 by joy spragens
They pulled me off the street to show some amazing product. I fell for the scam.... almost$400 but told them I have serious allergies. They assured me the product was hypoallergenic and if I had a problem I could return it. When I got home, not even an hour later, I was itching terribly and coveted in a rash and hives. I immediately applied a prescription steroid cream and took 4 antihistamines . I called. They said their policy is no refunds. My husband drive back with the merchandise and the barely hour old receipt. He confronted the salesman who sold it to me. He pointed to the small print in the receipt that said no refunds. Please understand there were no signs to that effect and to get the receipt with that warning you had to actually pay first. The man denied telling me that I could rreturn it if I had an allergic problem. My husband put the item on their counter with Manager present and left it there. They never refunded it and yelled at him as he left. Such a traumatic event. I then did a bit of Google research and found the product was rated as a huge scam and many people had this same experience. It seems they like to locate in high traffic tourist areas and this is their regular tactic. Do NOT go there. A dermatologist is cheaper and has products that work and do not harm. rushed back with the merchandise and the receipt, barely an hour old. They said the receipt said no returns. sure enough, it did, but to get the receipt you had to pay and there were no signs saying no refunds and the salesman specifically
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July 2020 by maja k.
(Translated by Google) Nice shop, very good consultant. Wanted to sell me great product for 400 euros. You should get advice and then think about it in the hotel room ? and research ?? was unfortunately not for me?(Original)Schöner Laden , sehr gute Beraterin.wollten mir super Produkt für 400 Euro verkaufen.. Man sollte sich beraten lassen und dann im Hotelzimmer nachdenken ? und recherchieren ??war leider nix fur mich?
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April 2020 by Carol S.
What a disappointment! I purchased some products from here; which are not cheap. I developed an allergic reaction and tried contacting someone. Days and months went by. I called again and was finally able to reach someone. Of course I was given the run around to call customer service. I called customer service; again they took a month to get back to me. I explained my situation and I would even send the products back since I have no use for it. The girl Alexis emailed me a claim report. I filled it out n emailed it back along with my receipts. Well because it was past the 14 day refund time the company won't reimburse me. Keep in mind I tried reaching to someone and they took 3 months to get back to me. Bottom line. Don't buy anything from them, they're not about customer care, they're about making money. I spent a lot of money there and they won't do right. This has been a nightmare to deal with.
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January 2020 by Thomas Hudson
Not sure yet we will see how they handle my concerns post purchases. Well come back and address afterwards
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December 2019 by Linoy T.
I vacation in south beach once or twice a year. My first encounter with B Beauty was three years ago. I bought the Perfectio red light device and few creams which came with a wonderful refill plan. Every visit I attend the store to redeem my refills and the process is extremely smooth and convenient. Moreover, as it was presented when purchased, refills are truly complimentary without hidden fees or tricks. Great establishment!
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October 2019 by Saskia Wilhelm-Zimmel
Great!
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July 2019 by Pham T.
So one of my customer recommended this place for me to check out. She even gave me some free samples to try before I physically went to check it out. The service was great and I ended up spending 2 hr there and $$$ My experience was great, so far I like the products. Thank you- Lin & Jordan
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June 2019 by Hien P.
Ive been using a ghd hair straightener pretty much ever since high school. About two month ago I was offered a sample at B Beauty Boutique shop followed by a Stright Ahead Straightner demonstration. They got me hooked after seeing how better my hair looked right after the demo and compared to my ghd. I'm glad I was introduced to this amazing product and for you who are interested in the best available hair straightener out there I'd recommend checking it out.
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April 2019 by Crystal O.
What an amazing beauty bar, handled all of my skin care needs! Definitely a place to visit if your in Miami
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March 2019 by Amichi D.
I consider myself a tough customer when it comes to hair products. As a hair stylist who's been working in the field for many years, it isn't easy to impress me with home use hair accessories. B Beauty boutique succeeded! I've been using their hair straightner for a long period. Aside from its great functionality the product is of high quality and extremely durable. When I did have issues once, I went to their shop on Lincoln Rd and got a no question asked replacement right away. Not only that but although I was there just for a replacement with no intention of purchasing anything, they still provided excellent and accommodating service. I hear a lot of my friends complaining about the customer service provided by shops on Lincoln Rd, where most place are touristic oriented and don't really care. B Beauty is the exception. They definitely earned my five star review.
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January 2019 by Wendy R.
On October 5th I've purchased a combo set consists of two items: a led ant-aging device called Perfectio+, and a blue light anti acne device called Sapphire, both by Zero Gravity. My sales associate Kate had a vast and impressive knowledge of the products, as well as great personal skills. In approximately three month the results are beyond satisfying! I feel lucky for not going under the knife as I was planning, and greatufl for being introduced to such an amazing and effective device in the right timing. My daughter is suffering from acne and Kate recommended the Sapphire blue light device. She is also very happy with the treatment progress which she finds significantly more effective than any prior regimen she's been using. 5 stars from me!! thank you Kate
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October 2018 by James S.
I got my Perfefectio device at B Beauty Boutique. Results are phenomenal. It is one of the very rare products which deliver noticeable and meaningful results in reducing wrinkles's appearance. There's a great buzz and hype about those devices and many of my friends are using them, however other than online they are hard to find. I am glad that finally there's a shop in Miami who let you try the full variety of Perfectio devices making it easier to pick the right one for me. Thanks !
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June 2018 by Silvia L.
This place is amazing. I have seen Zoe and she is the best. Very knowledgeable and great with facials. If you need any luxury products and want to change your skin forever go to see her.
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May 2018 by Anh-Tuan L.
I bought the Bio syringe and the Perfectio plus 2 weeks ago. I still can't believe how amazing these products are! I thought it will be one of those experiences where the products works amazing in the store but not at home (happens to me before) but everyday that I use them I see more and more results. The sales person was very honest and did not try to sale me everything they have in the store she even explained that the basic products like moisturizer or cleaners I can buy anywhere else and probably cheaper.. she only showed me these 2 amazing products. Go there, try them and buy them! I'm myself very skeptical but there's no doubt they actually work.
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March 2018 by Vivi H.
I heard about this place before but never went in, last week I was offered a free sample and went n to check it out. I loved the service but the reason why I'm leaving a comment is because I can see a huge difference with my skin! I bought a LED machine that lifts your skin and helps reduce sun spots, I've been using it everyday for the past week and my skin looks amazing! I'll definitely spread the word