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October 2024 by Emily Pharr
I had the nicest chat with the sales associates here. There was a male employee from mass. And he was so friendly, helpful and I wanted to be his friend and also buy the whole store! 10/10.
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August 2024 by Maria Ines Rios
Great products and great customer service at the store in Pembroke Pines, Fl.
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January 2024 by Suzanne Schiller
The best staff year young ! i visit every new year’s day and stock up on the best athletic wear ! i even get the best sale items ! Thanks to a great staff in miami ! my fave
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October 2023 by Paul Muller
Best Customer Service AwardPainless experience while visiting. 1st time shopper made us super fansAble to try sizes, colors and fits so we left with exactly what we needed instead of extras !Go Sarah Ho
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June 2023 by Talia B
Love Athleta, but the staff at this location, leave a LOT to be desired.I was ignored for the entirety of my 20 minutes in the store, including while looking for someone to ring me up. Ended up getting annoyed enough to put down the pile of items and just leave.
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March 2023 by Joni P.
I am a Gap/Banana Republic Visa Card holder which means I earn rewards toward purchases at their family of stores including Old Navy and Athleta. I'm consistently disappointed in not only the products at Athleta but I'm their customer service and store employees who routinely seem poorly trained, incompetent and have the lowest bar for customer service.I must note that especially their store in Ft. Myers is the worst. I sent my daughter to make purchases there yesterday as a treat for something special and directed her to use rewards since I have well over $440. The sales person could not figure out how to use them so simply gave her a 5% off and told her to just come back another day to figure it out. Are you kidding me. Never again will I shop at Athleta and as soon as I can use my rewards in full st Banana Republic, I will cancel the card for one that rewards earned can actually be redeemed!
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December 2022 by Mona Jalal
Very helpful staff. They also have occasional sales. Athleta sportswear quality is so good I don’t mind paying time to time for full price but makes me happy they have sales year round.
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July 2022 by Suzy W.
Omg I was the only customer in the store around noon yesterday. There were 3 employees drinking coffee standing around then sorting racks doing their morning tasks. No one looked at me offered assistance. I found my way to the dressing room and needed another size shirt came out asked for help she said "I'll check the back " I never heard from her again. I brought my huge pile to the counter to check out and asked about the shirt she replied "oh I didn't find it " I said "oh thanks for letting me know " she goes "sorry I got side tracked " I turned around to look for more tennis wear and looked back to find both girls laughing at me. I proceeded to ask is this normal that no one helps the customers etc they kind of like rolled their eyes and said "oh sorry " I spent over $250 but I will never go in there again they act disgusting.
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June 2022 by Felix Garcia
Great customer service.
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July 2021 by Sally Davignon
Great store, nice girls, everything organized, and Erica was very helpful
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July 2021 by Eco Bnb
The window display is political and a bit offensive
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June 2021 by Laura White
This store is great!!!! Sara, Emily and Gabby are great partners… being a plus size woman I often embarrassed to ask for bra help… but I felt comfortable from the second I walked in the door….how often to you buy a bra and make friends???? NEVER except for at this store!!!!
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May 2021 by Holly Danner
Customer service was terrible from the moment I walked in the store. The 2 employees didn't ask if I needed help. Emily was rude and let me know right away they close in 10 minutes. It took me a while to get here cause we had to park & walk then it rained on the way. I asked if they had a dressing room Emily said yes & pointed toward the back of the store. I have shopped at Athleta for years. Never have I ever received such poor service. Sarah checked me out & seemed very annoyed. I paid using my points & Emily wasn't helpful at all. I wanted to know how much a sweatshirt was & she seemed irritated I asked. I will not be coming back to this location! Get new jobs if u do not like dealing w/ people. They also let me know they have (6 minutes to do their end of day) Rude! Terrible!
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February 2021 by Angie A.
So I had a good experience with the customer service. They were very nice & helpful. I am putting 3 stars for the prices. A tad high. But they do have good sales online.
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February 2020 by VIVIANA BEATRIZ Mecca
(Translated by Google) Prices are a bit higher than in other stores. There is variety
