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March 2024 by diana reyes
although the store is well organized and visually appealing, the workers tonight were screaming at the top of their lungs and i could hear their controversial discussions that are definitely not work appropriate. i feel like i can speak for all of the customers in the store at that moment when i say it was uncomfortable and made me want to leave asap personally. i ended up only buying one item and the cashier had an attitude the whole time (coincidentally the loudest one in the conversation)
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July 2023 by Paola Cedeno
Super friendly and nice environment ?
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May 2023 by dan maxwell
Super good customer service and low pricing!
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May 2023 by Diana Dhanraj
I went in the store to do a return and the girl who attempted to do my refund actually did the transaction as a purchase. So I was charged for the items i was RETURNING. She then had to refund me twice since she clearly wasn’t paying attention to what she was doing and she had no idea how to do the refund. Had to stand there for 20 minutes for the “manager” to try to do the return which she also didn’t know what she was talking about. Worst experience at an aerie store. Now I have to wait for the money, that should not have been charged, to go back in my account.
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February 2023 by Susan Schwartz
REALLY RUDE WORKERS AT THE MIAMI BEACH LOCATION!!They left the security tag on 2 of my items i was taking on vacation and i didnt realize it until i unpacked, i was so annoyed because i couldnt wear 2 outfits i brought out of 4. when i went back to tell them they just were like oh well.....didnt offer anything. the register worker was AWFUL, the store greeters were lovely. the cashiers and upper management are always VERY VERY rude!
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February 2023 by Suzy W.
Rudest workers ever I bought a tank and a bra to go with 2 diff outfits to pack for my 4 day vacation. They left the security tags on my items. I couldn't wear 2 out of the 4 outfits I packed. I went to get them removed when I got back abs the blonde girl at the counter was SO RUDE This isn't the first time o have experienced rudeness at this location and I shop there weekly.I'm not understanding the culture of this place why are the workers so miserable?!
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December 2022 by Mona Jalal
Very helpful staff and great store design. I have Aerie/AE credit card which makes purchases easier. I was also able to order an item online with them and they shipped it for free to my house. They helped me today with purchasing two swim suits. Thank you so much
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November 2022 by chamar folson
They had more than I expected!!! I need an entire credit card dedicated to Aerie!!! The store is beautiful and the staff are so helpful and friendly!!! Will be back
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August 2022 by Valentina Cabrera Hinojosa
Definitely a HORRIBLE experience!! Staff were extremely rude and did not collaborate at all after a bag got stolen in the store. They did not even let us stay in the store!! After seeing this type of attitude I am highly concerned about what type of people Aerie is hiring, it makes me feel unsafe! Just an advice: watch your bags because you might get stolen. Sad but true
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August 2022 by Martina Hinojosa
the staff at this store were completely unfriendly. Unkind and they were unhelpful after they robbed me at the store. My Apple bag was stolen and they didn’t even let me look inside the store or stay in the door. WORST EXPERIENCE EVER.
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August 2022 by Emilia Hinojosa
The staff working on 31 July 2022 at 7 pm was so unfriendly, unhelpful and disrespectful. The shopping experience was terrible.
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May 2022 by Anastasia Wilson
Amazing place to shop for a swimsuit and a cute workout set! I love their message: of body positivity and encouragement around the store! Great place to take a photo or take a break when shopping.
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March 2022 by Rosita D
I have loved this place since the first time I walked in there back in April and I have felt nothing but body positivity and confidence and love from the entire campaign absolutely love it
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August 2021 by Hailey Tran
Everyone was so friendly and helpful. Very nice, easy service.
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June 2021 by cecilia velasquez
Amazing, I love the vibe from this store all the girls are super nice and kind. Barbara was so sweet and patience with me. Thank you so much!
