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August 2024 by Nurit Orgal
Been with this bank for 2 years. Had a secured loan and credit card. Paid both of them completely after a year. Had saving in this account. Good credit score and amazing job with excellent yearly salary. Still didn't got approved for small loan. They put you in a room like a prisoner let you talk to someone and promise to call you back. Than not even bother calling u and email that you been declined. No explanation, no option, don't care about you at all. Zero customer service. So I closed my account and took of my money. Not interested to do business with such an old fashioned company.
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August 2024 by Ruth Lambert
Have been with this bank for years new management is not what it use to be had to close out a account and move to a different bank just because management would not help fix the issue .so all's good now still have my account with them wish I could have left the other to
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July 2024 by Shari
I used the drive thru. Great service.
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May 2024 by Boom Media
ATTN: DO NOT BANK HERE (POOR ETHICAL STANDARDS)
Due to this banks incompetence & understanding of my request it is now costing me $1200 in attorney fees to recover the money inside of my Space Coast Credit Union account.
Visit 1: The bank teller at Merritt Island SCCU handled my request during my initial visit however, they did not appropriately make the necessary changes as requested. I left the bank confident SCCU had handled my transaction ethically however, they did not do so at all.
Visit 2: Upon visiting SCCU for a second time I was informed "the associate" made a mistake and had listed me incorrectly on the account. Rather than accepting liability for the mistake by SCCU the teller blamed the outcome on the previous teller. They offered no solution and no responsibility for the outcome.
Do not entrust this bank with your financial well-being as they are lacking the appropriate ethical standards we all deserve.
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October 2023 by Kevin Jones
The best banking experience I have ever had, hands down! I can't understand why anyone would deal with a traditional bank like Bank of America or Chase where they rip you off at every opportunity and their customer service SUCKS!
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August 2023 by Ruthy Wilson
The staff of Space Coast Credit Union at both the Cocoa Beach branch, and the Merritt Island branch are outstanding professionals, very kind patient and do everything they can to make their members feel secure I also like that they are one of the few banks that stay open late on Friday and have Saturday hours even drive-through are good I have told my children and my grandchildren. There is no better bank in Brevard county Florida
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July 2023 by Rita Grabs
This is the BEST BANK EVER!We are so happy with SCCU! You get in and out so quickly, tellers are sooo friendly, attentive and speedy, all around 5 stars!!!Amazing customer service!
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July 2023 by Terri Noble
I have been banking here for over 20 years! Great bank!!
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October 2022 by Kristen
ATM accepts cash and checks, tellers are friendly, low interest rates on loans and special rates on CD’s
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June 2022 by Chris Glowaczewski
Used to be a good CU. Slowly started adding fees while reducing services. Now just as good as a corporate bank while being less convenient than any other bank I the country. Total waste.
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May 2022 by Chris Levine
Alyssa in Merritt Island Fl you are a gem and one of the kindest most helpful people I have ever met. Space Coast is Lucky to have you. You go above and beyond for me in every aspect when I come in there. Space Coast, this girl deserves everything you have to offer an employee and then some! Thank you for being you!
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April 2022 by MaryAnn Caryl
Absolutely the worst automated system ever!! So hard to just get a person on the phone!
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August 2021 by - Тεгмïиus -
I drove to this location because I was out of town and needed to visit my bank. This is no longer a SCCU... its now a Launch Credit Union (with the address at 300 S Plumosa St- either that or I couldn’t see the SCCU from the road so I don’t know it I missed it or it’s closed honestly) so the map may have made me waste time and gas taking me to a location that's being used by another name. These things should be updated frequently to avoid confusion and loss of resources. As much $$ as Google makes and they cant be current????
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May 2021 by Brian C
whatever you do, don’t get a mortgage from SCCU. they constantly harass me for insurance info. you’ll regret it. don’t say you weren’t warned
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January 2021 by destiny clark
Lauren helped me through the process for a secured credit card which was quick & easy!