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“I have been banking with Launch ? since 2000 when I moved to Florida. They have always been helpful and kind. Recently I lost my job that I was at for 23 1/2 years. My auto loan is with Launch and I have unemployment and death insurance benefits with them through Trustage. Thank God for Connie Manning that offered me the insurance because I still have my car ! So grateful for Launch!! Thank you! ??”
“I have always loved Chase Bank. I just wish that my local branch would have one of the drive app ATM instead of having to go into the foyer of the building.In Florida, it's not too big. A deal except on days when it's raining.”
“The best banking experience I have ever had, hands down! I can't understand why anyone would deal with a traditional bank like Bank of America or Chase where they rip you off at every opportunity and their customer service SUCKS!”
“Moved to the area a little over a year ago, and I have had nothing but LOVELY service from each and every banker here. They really make you feel like they are happy to help! Also, the little things like remembering my name even before I hand anything to them, really makes a special experience as well!”
“Kudos to banker Douglas Owens, who gave my wife and I, over-the-top customer service, with a last minute wire transfer we needed! He took us ahead of our scheduled appointment and made the process seem-less. He is friendly, welcoming, and personable. Thank you Doug!”
“Needed to set up a specialized account and Elizabeth was there to make it happen with a smile. Great customer service with no appointment required.I would definitely recommend this branch over the Cocoa Beach branch, which apparently have part time bankers that require an appointment.”
“I’ve been with TD for a while now and they’re like fam!! Love Dwayne and Ashley the Goats!!! Melody and Apple it’s always a great experience going to the bank and seeing good people that are knowledgeable and consistent thank you guys at TD!!”
“I was at my local bank today and noticed that after May 6 the drive thru is closing. I will miss that, after this date everyone that uses the drive thru will have to go inside.”
“I showed up to close my account and they were great. I literatlly opened and closed the account just to get the bonus. Trish closed my account and she was courteous and professional.”
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“This review is strictly on the ATM because I did not experience the customer service inside the building. In need of cash for an event in the area, I found my Chase Bank here. I am familiar with drive-thru ATMs, so I drove around looking for it. Sadly this location does not have one and I had to go inside. It does not bother me, but there was a conflict with cops in the parking lot up front. I was scared to get and go in. I ventured off inside to retrieve the cash from the ATM. I do not like these ATMs inside because I have to put my hand inside the machine. It slides open and forces you to put in your hand. My anxiety kicks into high gears because I am the one who thinks the machine will close chopping off my hand. I was safe. Convenient location for Chase Bank users and the use of the ATM machine. Plenty of parking and feels safe to get out.”