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July 2024 by Robben Sanguinet
I had a package that was to be held at this location and they refused to accept it.
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May 2024 by No Jokers
Online hours said they were open, drove to store only to find a note in door stating they would be back at 2pm, it was 2:20 pm and no one came to open the doors. We drove to another location to drop off a package and again doors were
closed despite online stating open. One can't call fedex and talk to a human being, and certainly not call directly to a local store to confirm they are open before one makes the drive.
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May 2024 by Steve Byerly
Quick, efficient customer service.
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March 2024 by Lloyd “Fabulous Floyd”
Very friendly and helpful employees there have always made returns a pleasure for me! Stores nice. Get your package shipped safely and sometimes free of charge if have to print out a shipping label, unlike UPS.
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February 2024 by Stephanie Baker
This was my first time ordering print services through FedEx. I was blown away at how quickly the order was processed. When I stopped in to pick up the order, though beautifully done, it was not exactly what I'd ordered (not certain if it was a website error, or my own doing).Nevertheless, Jason quickly corrected the order in the most professional and polite manner, AND in record time! I have not seen this manner of professionalism in business in sometime.While they are not the most convenient for me in terms of location (there is not a FedEx in Titusville), it was worth the drive to do business with both Nick & Jason. Kudos!
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February 2024 by B R
Paid to overnight, shows up three days later!!! UPS made it next day…
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December 2023 by Katherine Rose
Exceptional service at the FedEx store in Merritt Island, especially during the holiday rush! Store manager Jason went above and beyond to rescue my messed up Christmas cards, expertly resizing them with precision and care. His dedication and willingness to ensure customer satisfaction were truly remarkable.Additionally, Nick deserves high praise for his outstanding multitasking skills. Despite the busy atmosphere, he provided top-notch assistance, handling multiple customers efficiently while maintaining a friendly and professional demeanor.I'm immensely grateful for the exemplary service from Jason, Nick, and the entire team. They turned a potentially stressful situation into a seamless experience. Kudos to this store for their dedication to customer service, especially during the bustling holiday season!
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October 2023 by Sharad Raj
Nick at this location was extremely helpful and patient. Appreciate your help
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August 2023 by Dorothy Dickey
Arielle was a great help!
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August 2023 by Walter Ocamb
Friendly service, was taken care of with no issues. Place was clean and organized. I recommend this place.
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April 2023 by Sandra B.
We get food with dry ice, the drivers will not ring our door bell as requested when delivered. The food will set on our from porch for hours before we discover the shipment. Poor support by Fed Ex
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February 2023 by Jonathan Simon
I printed some cards from Canva that unfortunately didn’t come out as expected due to an error on Canva’s part. Even though it wasn’t the fault of FedEx, the store manager Kelly was so kind and helpful in getting it fixed for me. Truly a unique customer service experience these days. Thanks!!!
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January 2023 by Torievette Divens
Man I was welcomed right as I walked in, it was so nice.I was in and out in less than 10 minutes!!
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October 2022 by Robert Vogt
I had a tough job - shipping 24 paintings to Texas - so I was prepared for some resistance from the staff ... instead, manager Kelly didn't hesitate to jump on the job, efficiently and safely packing each painting, and even walking us through how to update our corporate FedEx account so we could get the best rates available. It wasn't particularly cheap (what is these days?), but it was exactly the kind of no-nonsense get'er done experience we needed. And everything arrived in Texas without issue. Yay Kelly!
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August 2022 by Mitchell Carson
Twice now I’ve been to this location and both times they’ve been rude; made up a reason why I couldn’t ship what I needed shipped. Took it to another FedEx down the street and shipped without issue.
