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November 2023 by sally j.
The customer service is always fantastic. The shop is well managed and the staff is aways courteous and professional.
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April 2023 by Maro Pierce
Clean friendly and efficient. I think it's only been a little crowded once, usually you wait maybe a minute or two.
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April 2023 by Sandra B.
We get food with dry ice, the drivers will not ring our door bell as requested when delivered. The food will set on our from porch for hours before we discover the shipment. Poor support by Fed Ex
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April 2023 by Glenn Patnaude
Not open till 6:00 on Sunday, not open on Sunday at all. Then the wretches have the nerve to tell you the location on New Haven boulevard in Melbourne is open till 6:00.... 30 miles away or so. I just drove 12 miles to get here from Cape Canaveral and I am now going to miss
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April 2023 by Peggy Norton
Clean friendly and efficient. I think it's only been a little crowded once, usually you wait maybe a minute or two.
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August 2022 by Clayton R.
The Merritt Island Fed Ex is Worst I have ever experienced anywhere in Shipping. "What is in the a box "?None of your Business'Instead of answering yes or no on the kiosk at the drop off desk to nothing Hazardous it's the Full Investigative inquiry for Kelly to use her Personal Discretion whether she will ship the package due to it contents or type of box and or have you ship at a different Drop off if not to her liking and not correct Company Policy.The Manager there is just as Bad with not knowing Company Policy either and Lie. This is a Problem a Big Problem when neither Employee not only doesn't Know Company Policy but Follow it only use their Personal Discretion upon when should not be asking any question. Here's the box, Hit yes or no for contents of box on Kiosk and get receipt. This was validated as not Policy or Breaking of Federal Law by Corporate.Use Cocoa Fed Ex where no questions are asked and True Professionals are there for your Shipping needs.
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August 2022 by Hilda Moreno
Very good service.
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July 2022 by Danitra Jackson
Worst customer service
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April 2022 by David Roberts
Staff is extremely rude and condescending.
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November 2021 by Vicky Fried
Great costumer service.
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November 2020 by Ashley I.
I placed my order online and not even a hour later the order was ready. I really love the ease of placing orders. It said it wouldn't be ready until the next day but after calling the manager reassured me that it wouldn't take that long. There was a mix up with hours online and I arrived after their closing time. When I explained this to the manager the next day she took the time to explain it to me. She was so friendly and really cared about excellent customer service. I will be sure to do more work orders for my flyers here in the future.
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December 2019 by Andrew C.
Blown away by the lack of customer service. I was told I couldn't get my task completed like I have countless times at EVERY other fedex location I've been to. I wanted to email a document directly to the location and have it printed. I was told I had to use the self service kiosk which was not helpful. I listened to the same employee on duty explain to another customer for all the reasons she couldn't help her complete what she wanted to do when it would have take less time to actually help her complete it. I walked out after several minutes of the kiosk not responding and the employee was still arguing with the other customer about how she couldn't help her. I'm headed somewhere else now...
