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August 2024 by Rodrigo Pulido Jordan
I am very happy to visit this store
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July 2024 by Susie Ebest
I set an appointment to get a vaccine. My appointment has been set for quite some time. The day of my appointment, 2 hours before my appointment, I get a text message from CVS stating that my appointment has been canceled and they are sorry. No explanation as to why and now at the last minute I have to find another cvs. Not all of them give same-day appointments for a hep a b vaccine. Also it doesn't say why my appointment was canceled and if it's because they didn't have one in stock then they had plenty of time to get one. I only tried the CVS because the good one I used to use was closed down permanently. And the other CVS that I'm stuck using for medication has very poor customer service skills. I was hoping this one would be different. Needless to say I was wrong and once again as I'm seeing in the reviews, more reviews for poor customer care will probably be falling on deaf ears. CVS does not seem like they are really interested in addressing the customer quality Care. So if anything, let this help another shopper in the area find a different location for better care.... Sorry I misspoke the text message was sent at 8:48 and my appointment was at 10. Less than 2 hours notice.
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April 2024 by Cathy Swatek
I found everything I needed and took advantage of the specials and rewards. Self-checkout was easy and clear.
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December 2023 by Jarrod Hess
They close every day from 1:30-2:00 pm for lunch. Only pharmacy chain in America that can't figure out a lunch schedule to keep the pharmacy open. When they opened up, they had one tech and one pharmacist in the pharmacy. There was a long line inside and a line of cars outside waiting. When I spoke with them, they told me they hadn't filled my scripts. Told another customer they were still catching up prescriptions from yesterday.I'm sick, tired and achy. I have a five hour drive to get to.my destination. I just want my meds and want to get on the road. I do not see how CVS continues to operate in this manner. I only use them because my insurance requires it.
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December 2023 by Areti Jordan
I had a very pleasant shopping experience and was assisted by a kind gentleman who acted pleased to see me and assist me with my shopping needs. No shopping malls for me. This was the way to go. Thank you CVS.
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November 2023 by Anthony Landers
I emailed a photo to this location to be printed out for my mother as a gift. The photo lab overcropped the photo cutting off the top of her head and the side of my face. When confronting with this the clerk did nothing and refused to give her a refund saying he just worked there he's not the manager. This is unacceptable.
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October 2023 by Dianne George
The manager at CVS on 520 on Merritt Island was extremely helpful. The staff is equally knowledgeable.
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October 2023 by Erica
Came in at 10/16/23. Was not happy with the way the women spoke to me on the phone. Almost like they didn’t want to do their job. The excuse I got is “understaffed” but it takes 3 mins to look up good rx. Every other pharmacy does it. They almost got me to pay 201 for an 80 medication through good rx. I had to force them to look it up. This is the worst customer service for a pharmacy ever. They are “understaffed” so that means they don’t have a good location to work, can’t find people that want to work with those snooty people.. The 2 women and man lack any customer service and don’t care to mend any fences or at least fake like they care about the customer. Never going back here again! Seriously I’d rather drive to another cvs or Walmart. I wouldn’t recommended this pharmacy to anyone. They act like their going out of their way to do their job!
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October 2023 by 00
Pharmacy drive thru is closed because they "don't have enough employees to man it" ??? There were 2 people working there. I've seen other CVS's operating drive thru with only 2 pharmacy employees. If it continues I'll be taking my business to another CVS.
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September 2023 by C J
Love CVS pharmacy in the Target on Merritt Island! They are always efficient and accurate with my prescriptions and friendly also. This is not the closest pharmacy to me but I go out of my way because I like them so much and many times I get a few things in the store too.
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September 2023 by Debbie
Pharmacy drive thru is closed because they "don't have enough employees to man it" ??? There were 2 people working there. I've seen other CVS's operating drive thru with only 2 pharmacy employees. If it continues I'll be taking my business to another CVS.
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September 2023 by Jill Hudson
So helpful and always assists anyone with professionalism. Pharmacy is always busy but they will get to you as fast as they can.
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July 2023 by Penelope Gomez
Worst experience in a CVS pharmacy , they denied me a prescription and told lie to me , they denied it for my doctor being out of county, when they filled all my other 5 prescription from the same doctor for over year , and on top of that they didn't even look my history on file , they treat with such disrespect. Went to another cvs 5 mn away and I had no problem , I guess the out of county rule is just for this pharmacy.
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February 2023 by Carmen Cuebas
I went Sunday 1/8/23 and the men that was working in the pharmacy department was very rude and unprofessional with me only because I asked something about my medication, finally he don’t answered my questions. Very bad experience.
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August 2022 by Victoria Wedgwood
Savannah was really sweet and helpful for my CVS visit today (08/06/2022). She was nothing but smiles and I enjoyed being helped by her :)
