Credit Unions in Merritt Island, FL

“I received an email from Addition Financial that $75 was waiting for me so I continued to read the email and it was an advertisement for the Benefits checking account that has some great perks so I made an appointment online to change accounts on Friday in the branch but on Tuesday I received a phone call from Serenity Baumgardner that she could do it over the phone and save me a drive. I am so appreciative for this because I did not have to leave work to make this happen. She also sent information about the Savings account I was eligible for because of the checking account switch and was able to change that as well without me having to change my plans. Amazing customer service I received today from Serenity.”

“UPDATE: Launch was very receptive and released the funds. Bravo! 4 stars because it should have been easier than this.

I've had an account with Launch for 15 years. No problems, no overdrafts, thousands of dollars deposited every month.
I deposited an insurance check, and they decided to hold it for 9 business days. I went to Chase, the bank it was drawn on to verify that the check had been paid. It had. I went into Launch and waited for nearly an hour and was asked all kinds of questions about the nature of the check - personal information. At the end of it all, they decided to release $200 of the $1,000, making me wait the full nine business days for them to release the other.
Considering the length of time that I've had an account the amount of money that I deposit into this account each month and the fact that the check had been paid this is outrageous. I do not recommend this credit Union to anyone.”

“Always friendly and helpful. I have accounts at Launch CU too since 1979. But I have been switching to SCCU over the years because of better loan rates and closer to our home.”