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July 2024 by carolyn mussman
Very professional
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June 2024 by ken ragan
As a small construction business owner I’m going to have to find a bank that is better for small businesses. Ever since Covid Chase has become more of a liability to my business than a help. Check holds of a week despite my client telling me the money was already taken out of his account. (Very next day) I urge other business owners to not put themselves in the same position. But I for one will be looking to leave this banking institution because of this.
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May 2024 by L ou
Angel was extremely helpful and had tons of information and knowledge about all my questions!
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December 2023 by Mark
I have always loved Chase Bank. I just wish that my local branch would have one of the drive app ATM instead of having to go into the foyer of the building.In Florida, it's not too big. A deal except on days when it's raining.
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December 2023 by Trish Hoffman
Always friendly and professional
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November 2023 by Frances Edwards
Always helpful and polite staff ,knows me by name and always have a willing smile and attitude. I love them.
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October 2023 by Carla Richards
Angel was super helpful in getting high school account set up ?
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August 2023 by Laura Storm
Love the customer service ! They are very professional and nice to deal with every time I go in?
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August 2023 by Jennifer Morgan
App needs alittle work ...
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June 2023 by Sunshine Smith
WARNING! WARNING! WARNING!ZERO STARS!!!!Racist. Petty. Terrible customer service. BULLIES! This is not the branch for minorities at all! They're haughty and could care less about equality among their customers, made me feel less than and devalued as a customer. Triple checked my identity while all the white customers just came and went. Even tried to excuse it by saying the customer next to me was also doing the same, she was ASIAN (proving my point!) Then had three people come out to all stand around as if I was about to rob them! I was in tears when I left. But to make sure they dug all the way in they had their own investigation done (without my request or permission) on the situation so they could send me a letter and reiterate their position. Way to beat a dead horse Merritt Island Chase! You'll reap what you sow, bigger than you sowed and later than when you sowed, but you'll definitely reap your own negative energy and bigotry.
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February 2023 by George Akers Jr
Went there on my day off Saturday to add my wife to my account and couldn't get it done because they had no staff member that could help me with it. Now I have to take off work during the week and loose pay just to set it up to give them money isn't that funny. Really thinking about closing my account and doing my banking somewhere else
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December 2022 by Crusader1
Love chase Bank. They have never done me wrong. Have banked with them since 08
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September 2021 by Mathew Stein
Man, I have been through my fair share of frustrations with Chase as a whole. Lauren here got everything resolved and was extremely pleasant. I was on the verge of pulling everything from Chase but she changed my mind. This is an awesome branch of a not so awesome bank. Thank you Lauren!
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August 2021 by Isaiah Sanchez
I really don't understand how this specific branch is not rated 5 stars ! No joke or exaggeration this place specifically has been beyond helpful and professional consistently for the last 4 years. Every single time regardless of the time or situation this branch continues to deliver world class customer service hands down. Absolute special shout out to CICI and David . No I don't know them personally they just care about their customers and it shows. Thanks for all you do.
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July 2021 by Van Grewell
Luv chase bank!
