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May 2024 by Vicki White
If i could give a zero, I would! The pharmacy is horrible to deal with! I've been going to this location for 6 years. It has gotten worse and worse. The pharmacists have no personality and they do not care about customers. I called in a blood pressure medication at 3 pm. I asked the pharmacist if I could pick it up before they close at 8 pm as I am leaving on a business trip the next morning at 6 am. No problem I was told. I get to the drive through at 7:37 pm and there is one car ahead of me. I sit and wait 14 minutes. God bless the person in front of me! I get to the window and no 'welcome to Walgreens, how can I help you', no 'hello', no greeting whatsoever. What I did get is 'what can I do for you.' SERIOUSLY??? I told him my name, twice, because they can NEVER hear you. He walks over a gets one script and throws it by the register. Then, he walks away for 2 minutes. He comes back with a second script. I ask if my blood pressure medication is ready and this joker says, 'it is but I can't find it'. What??? So, I say, i will wait. To my surprise, he says, 'I'll have to redo it. I'm by myself, the phone is ringing and we close in 5 minutes so it's not ready'. But, he just told me it was! I said, 'may I get a 2 day emergency supply since I am going on a business trip?'. He says, you're going to have to come back tomorrow after 9 am'. I already explained I was flying out on a business trip at 6 am. No care, no remorse, no apology. Just moaning and complaining. So, I say, it's blood pressure medication and I need some. He just looks at me. I said, nevermore. This is unbelievable. I have been a Regional Manager in customer service for 37 years. I could not imagine myself or one of my team members treating a customer this way. I would fire them. Not acceptable! So, I guess Walgreens is such a big company that they do not need my business. I will be transferring ALL of my prescriptions asap. And, bad news travels 10 times faster than good news. This location is HORRIBLE! I will NEVER walk into a Walgreens again, ever. I will spend my money where I at least get recognized and get halfway, decent customer service. This location in Melbourne on A1A is the worst. No wonder your Google review score is a 3.1. It should be a negative one!!
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May 2024 by Carol
No Stars at all!!! Waited in drive thru for literally waited like 25 min in drive thru ! Horrible customer service! I ended up going in and the girl proceeded to grab a pile of refills to put in the bins while they were 6 cars deep in drive thru and had 5 people inside waiting! I ended up walking out! With nothing I came from!!
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April 2024 by James Williams
The Pharmacy is the worst.
The tech with the most seniority has the worst attitude. She has had it for years.
The current pharmacist is a complete dud. No help, no willingness to help.
AVOID this location if you can.
Healthcare is costly enough without the bad attitudes on display here, there are other options.
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April 2024 by Evan Gere
Not enough help over working those there, it's scary, go to Walmart or Publix much better
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January 2024 by Alexandra Marston
Zero stars if I could. Have to wait forever in line, staff not friendly. We dropped off a prescription, and never heard from them for three days so finally went back in hoping it was ready. They told us they didn't have it and they were just expecting us to come in to tell us, no phone call to us to inform or anything. Terrible experience.
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January 2024 by Janin Salgado
Excellent Walgreens!!! Always well stocked and has the friendliest employees around. Everyone is always welcoming and helpful!
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June 2023 by DrSaluja_DrNovo
Outstanding service. Thank you for all you do.
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June 2023 by Terry Towns
Love our local Walgreens! Always helpful
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March 2023 by Dominique Goldson Atkinson
The staff was super helpful and friendly: they helped me to locate what I was looking for easily. The pharmacist also was able to use my insurance card to give me free Covid test kits saving 35 usd!
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March 2023 by Ron M.
Walgreens has been my go to drug store, and many other items, for many years. Always find what I need, and staff always friendly and helpful.
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February 2023 by Rhonda Alm
Rocket scientists working at Walgreens today. Wanted to buy 4 pks of cigs & use a coupon for each…”you can’t do that”…the colored hair gal says. Funny tho, I go to other Walgreens around town & do the same thing & don’t have to go thru the lunacy of showing my license & paying for each one.But that’s not the half of it…have ordered online for curb side multiple times…order is either not ready or missing items once I get home & unpack. The guy that usually works at night seems to be much more knowledgeable and better at solving issues. However, the Mgr (w/braids) tonight seem to be more accepting of what I was trying to accomplish…I swear ppl that were vaccinated have gone retarded! Avoid this Walgreens like the plague unless u need sunscreen or beach stuff. Hopefully, you won’t need any assistance. Good luck ppl, you’ve been warned by a resident of Indi who frequents this location because my bf is a lazy surfer!!
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December 2022 by Ryan B.
The pharmacist working on 12 16 22, is extremely rude. Described as older bald man. I went to pick up a prescription could not hear my name after yelling it several times finally got the name and he advised that it was not ready and would not be ready for several more hours. Still sick I return through the drive through and he continued to request I speak up while yelling, he still could not hear (may need a hearing aide.)Couldn't find name and finally said it was transferred to satellite Walgreens, notice would have been nice instead of wasting time going back to him. Very rude nothing like Publix pharmacist!!
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October 2022 by Amanda McLean
My kids and I got our flu shots today and the staff was great. Even though they were very short staffed and busy they were very efficient and friendly. The Pharmacist was very sweet and patient with my kids when she gave them their shots.
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October 2022 by Scentless Scents
Garbage all around building. Grass and weeds not cut. Absolute mess
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September 2022 by Rebecca Novo
Got me the medications I needed on my lunch break for my migraine! Incredible human service. Thank you!
