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July 2024 by Hunter Thompson
Finally got my new mail key, but 5 days later and they still haven't opened it up to deliver any mail. Tried calling and no one picks up tried online chat, and no agents are ever available. This is horrible.
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June 2024 by Glenda Starts
Does anyone actually work at this place? No one answers calls and the mailmen are no better
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May 2024 by Donna Bressan
I want to know why my mail never gets to the person its sent to? 2 pieces of mail with checks gone in 1 month
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May 2024 by Morgan hanley
Not even the right Business hours
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March 2024 by Kevin L
They retrieved my mail quickly
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March 2024 by John Smith
Hours for customers are different from what’s listed on google.
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February 2024 by Darya James
Open until 2Pm on weekdays and 1pm on Saturday. Per sign on door and chain on door at 3pm!
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December 2023 by Elaine LaBadie
I would put zero stars if I could. Impossible to speak to anyone. Service ? No such thing there
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December 2023 by Virginia Trinidad
They need to update their hours!
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November 2023 by Raymon Gafford
Terrible. Do not use this service if you can help it.
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October 2023 by Carol Prince Neloms
My packages ? were delivered but not in my box. I called the post office and put in a claim. They called me back stating the packages were scanned and delivered by carrier she took images of my ? packages but still no packages in my box. Yesterday I received a call from them saying the sender needs to put in a claim . What for they would like to know they did their part and sent them out. If it says delivered that would be the post office responsibility wouldn't it. I just want my things or reimbursement. They are trying to throw this on the delivery company when clearly it's the mail carriers fault. Probably in the wrong mail box
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October 2023 by Chris Washington
impossible to get a hold of a representative
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October 2023 by Wilfredo Montijo
Customer service started of well. Then I was told I'd have to wait 3-5 business days to retrieve my mail from the lock box because all of the couriers are on route and cannot change the lock today.They then questioned why I waited until today to visit their annex. I told them that I work 530am-2pm on Monday through Friday. Their window hours are 10a-2p on Monday through Friday and 11a-1p on Saturday.Worst service ever. I have an electronic device sitting in a hot mailbox in the Florida sun for going on a week and may be in their for another few days until I can retrieve my mail.
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August 2023 by Maintain Man
Incompetence is an understatement. Must be affirmative action hiring off the short bus. Every single person here is an example of why USPS should be absolved of its duties. But what can you expect from a government agency. Rude worthless humans, cancel your mail, and have everything shipped by a fed ex or ups.
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August 2023 by wallada yomchinda
Never answer phone call from customer need to do better job on this part who ever the big boss
