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November 2023 by Hal S.
My daughter attended the Melbourne preschool for the entirety of the program. I can attest to the benefits of their extremely attentive and informed curriculum by the fact that she went on to Bethany Christian School in Melbourne and has maintained top of her class now from grades 1 thru 3 . I believe that the Melbourne preschool prepared her for that and she is a shining example of the results of what they provide for children.
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November 2023 by Steven L.
My daughter has been at this school for 3 years now and we are beyond impressed with the care she receives there. The director is always available, positive and willing to help. Honestly feels like I'm dropping off my daughter with family. The environment is clean, safe, and they are always getting new stuff for the kids. I wouldn't bring my child anywhere else.
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March 2023 by Prince N.
if I could rate this place below a zero I would. my niece is 2 yrs old, never been in the environment of a daycare setting, it was totally unfamiliar for her, and they literally tried to tell us that she was biting kids, pushing, and flipping over tables like a whole table where other kids was sitting. then going to tell my sister the spot in which she flips the table is NOT UNDER Surveillance. my niece has no issues at home with tables and she has a pawpatrol table. shes never flipped it or even stood on it. this place is a huge joke and needs to be shut down. lying on innocent children, trying to make them look like they're really problematic is a major issue for me. dont send your kid here unless you got free time to go pick them up once an issue arises
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September 2022 by Jessica P.
I have to say, the reviews below are spot on. Without going into detail, they kicked my son out on Warning number 2. They constantly had my son in time out, constantly told me he was the problem, constantly made me feel as though I was failing as his parent. I never saw the issues at home they claimed were going on at school. Odalis the director is a sweetheart and I don't think she would have treated us this way if she wasn't working for that AWFUL director REBECCA ARSIC. She came flying out around the corner raising her voice at me, telling me she "can't stand" when parents baby their children as I comforted my son who was crying and shaking uncontrollably in time out. She is horrendous. I can't even imagine how she treats the children if this is how she treats adults. My son left that day. He is at a new school now and guess what? NOT ONE BEHAVIOR ISSUE. Not one call, concern, nothing over my child's behavior. He is thriving and doing great. Wish we had left sooner
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September 2022 by Jordan C.
Their policy encourages parents to bring their children in sick. Think about being a good parent and taking your child out for a week because they are sick and you don't want to infect the rest? Pay the full week, because you didn't fill out a vacation form. I understand businesses need to project and sustain income, but understand that this policy will encourage all parents to bring in sick kids.Their biting and hitting policy is different per child and it's up to the director to enforce or not enforce. Most day cares understand that biting or hitting is a developmental stage yet this day care will not try to stop it. They won't try to separate, nor will they won't try to detect triggers and prevent occurrences. Just simply 3 warnings and you are kicked out. Warning number 3 came on the same day as we were on the way to pick him up after warning number 2. I understand biting affects other children, and the business has to take it seriously. Our child was in this daycare for less than 2 months, but just be prepared to have no help from the teachers nor director.
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June 2022 by Kristina A.
I'd give this place a zero if I could. My sisters signed up my niece and nephew on a Monday under false pretenses from the administration. They asked all the right questions about ratio of children to staff, training and certification, ect. Monday night we went through the DCF website and saw on Friday 6/7 they failed inspection for improper ratios and staff certification, and have 30 days to become compliant. We went in today to request a refund and the director gave my sisters $15 each, a complete slap in the face and said the registration fees were non-refundable. We asked to speak to the owner, who minutes before greeted us warmly and he changed his tune when we asked for our money back. He claimed they signed paperwork acknowledging it was non-refundable and when they went to pull the children's file so I could see that, flipped through the pages and put the files away. I strongly believe there to be no such signed form. We then requested the intake form that had my sisters and brother in laws SSN's on them be given to us or shredded and the director became combative and asked us to leave. We kept going back and forth until she did eventually shred them in front of us. When we arrived, they were also enrolling another student and had zero concern for the mother's privacy and openly discussed her food stamps, and case # in front of us. They also store student files including PII in an open space rather than locked up safely. Be warned parents, this is not a positive environment and they are hiring staff that is not certified to stay with your children. There is a reason this center has no waiting list and limited reviews online, they have shut off the ability to leave a Facebook review. I'm just glad we found out about their poor business practices and lack of professionalism before my niece and nephew attended. If they spoke to adults as rudely as they did, I can only imagine how they treat children when they act like children
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June 2021 by Jennifer K.
I felt it quite necessary to write a review for any parents contemplating sending their children to this school. There is zero accountability, there are no videos that one can view, there are no pictures of children sent home, there is no opportunity to speak to your children's teacher. Today, the owner of said preschool and the director were both verbally aggressive towards me over a pair of water shoes that I had forgotten this am when dropping my 3 year old grand daughter off. I was not allowed to leave her at school so she could eat breakfast, once I forgot I left them home. I was told that she could absolutely not be left at school. I than returned with my grand daughter and her water shoes a 45 minutes later (our travel time), I asked the director to please put them on her, they were in her back pack once I was asked why they were in her back pack. The owner than became verbally aggressive leaving the front desk area, raising her voice. My grand daughter began crying as she carried on I was not to "sass" the director. I didn't realize that being a director one can not put a child's water shoes on prior the water event when a guardian/parent is running late. Needless to say they than asked me to take my grand daughter, not return to the program, as she cried all the way home repeating my teacher yelled at me. If you cannot handle your emotion's when dealing with water shoes and a parent/guardian than one does not belong running a daycare facility. I have never been treated this way ever. I was in total shock, I felt horribly for my grand daughter as I stood there begging them please stop yelling and allow her to have her water day that she had been looking forward to. There are many other daycare's in the area. Don't tolerate less than what you deserve and your child.
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November 2019 by Shea Steininger
Such a wonderful and amazing preschool. Where do I even start?My one year old son had never been in daycare before and the teachers and staff went above and beyond to make us feel at home and welcome. They updated me on my sons progress regularly and allowed me to call up there to check on him.The one year old class teachers are phenomenal and they do the cutest little art projects and I loved receiving them and seeing them all hang on the wall.The kitchen is a scratch kitchen, so, they make delicious food for the kiddos like blueberry bread/muffins and homemade pizza (which my son ate 4 whole slices!) and they always offer for us parents to try some too. I mean, what daycare feeds the adults too when they come in? It feels like family!The owners are kind, helpful and present. Ms. Odalis and Ms. D (the directors) are a joy to see every morning and afternoon you walk in and always greet you and your child.Lastly, they always have something planned for the week and they have cute themes and events going on. We love this school!
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November 2019 by Kelsie Benoit
As a parent, I would like to say this is the best school I've ever encountered. Everyone works well together and handles situations quickly and professionally. My son absoutley loves it here, I've noticed a big change in him these past few months. The food is beyond amazing, chef illene is the best and meets everyone's needs.
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November 2019 by Axl Parker
This is truly an amazing school. When we started our daughter here she had alot of issues adjusting to the school/daycare life. The school and their staff worked with us to completely turn it around and now she loves it.
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November 2019 by Christopher Casbarro
My son has been going here for a few months and it's been really great! The staff are wonderful and I can't say enough good things about The Melbourne Preschool!
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November 2019 by Kim Yelton
My grandkids live it thereAnd everyone loves them so much they learn and are striveing at this school.
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November 2018 by Karyn C
My daughter has been going here since she was 1yrs old. She is now 3. She loves daycare so much. There are some teachers I don't care for but it has nothing to do with the daycare itself. The owners are really friendly people. They are willing to work with you for some situations. The playground is great and their curriculum has actually taught my daughter a lot. I would recommend this daycare to anyone and will continue to keep my child enrolled until we move. Only negative is they got rid of their baby room but I understand why, just sad I can't have my son there with my daughter.
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November 2018 by Debra M
This place is a hidden gem. Well run by Alex and Rebecca with excellent staff such as Miss D, Odalis, and many others who love kids. They live their mission statement and my grandson is thriving in their encouraging, educational and clean environment.
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November 2018 by Cloud Star
Very nice staff and work really good with the kids