-
May 2024 by Isabel Wright
The manager and staff are wonderful ?
-
October 2023 by JoAnn Warden
I don’t like the mobile app nor do I like the fact you can’t seem to talk to an actual person. I’ve been on hold for almost 1 hour. Trying to get some information from them before I go to a branch. Think it’s time to switch to another financial institution.
-
April 2023 by P S
I would give this bank no stars if that was an option. We closed on a home loan and were given wrong information on our loan. We called and they refused to make it right and refused to listen. I will NEVER go through SCCU again for anything. They also didn't have our information updated for our account and it took 20 mins of talking to someone for them to figure out why we couldn't get into our online account. They are uneducated in their own services and have no idea what they're talking about. Train your people to learn how to close loan properly and with the correct information so you don't make your customers mad. Do not use SCCU!
-
January 2023 by Kurt Pulczinski
Everything is always broken here. The coin machine is never working. Today the ATM was down again. Why do we pay them so much money if they refuse to perform basic maintenance?
-
September 2022 by Ronald Oliver
Pretty impossible to call a branch and just talk to a real person. It's like they want your money but they don't want to talk to you.
-
August 2022 by Traci Wood
We were with SCCU sine 1993 we paid off a house and two car loans with them. When we moved we decided to keep our acct with them and a car loan. What a mistake. I tried to pay on our loan and was never told there would be out of town charges nor was the credit union I was make payments from.? Because of the charges it would come out of my payment (without knowing it) and I ended up being several payments behind. It’s been a few years ago but I can’t get it off my record even though we paid the back payments and paid off the loan. Be careful they will not work with you or help you clear things up!
-
July 2022 by James Collins
I don't use a bank branch much any more, but a recent stop at SCCU was quick and convenient. This time, there was no one in line ahead of me.
-
June 2022 by Michael Bailey
Had to deposit a couple of checks in person & they were quick, efficient & very nice throughout the transaction!
-
June 2022 by bill
Short wait in queue
-
February 2022 by chris king
Space Coast credit Union Melbourne is the best bank I have ever dealt with Linda is a top-notch professional banker with the customer in mind what a great place to do business
-
May 2021 by Cindy Burton
Inconsistent hours and manpower, alot of the services i need the staff cant do, they dirext me to a phone to call their call center. Only reason i am atill here is because my direct deposit, once thats changed Im done with this bank.
-
January 2021 by Kristen Yanez Norton
I've been banking with SCCU since I moved up from Ft. Lauderdale 14 yrs ago. Outstanding customer service EVERYTIME I call, awesome options for car loans, love that my paycheck is deposited a day before everyone else, and there mobile app rocks. They also have banks down south so I never have to worry when im visiting home. The only thing I don't like is they took away the ability to deposit at the ATM from some of their locations that are closer to my house. Other than that, I highly recommend SCCU.
-
July 2020 by PAUL BRANHAM
I love this bank.
-
April 2020 by Samuel W.
A bank that truly doesn't care. This has flagently obvious with the insistent charges, their terrible hours of opening and closing and their complete inability to take care of a small business. As soon as Covid-19 is over we're switching. Byeeeeeee!
-
August 2019 by Anna Omis
Staff has always been friendly and helpful. The hours though!!! If I need to go in person I have to sacrifice my lunch break and I can't afford to miss any meals. Also, the new app really blows. But overall is a great bank.
